HALLER ENTERPRISES

Excellent. Have them for many years, sometime 3 in the morning.

Excellent, very helpful, very fast response. Used them later for more plumbing repairs and a/c repairs, both very satisfied. Wil recommend.

My initial contact with Haller was very professional and the technicians seemed highly competant. They helped me select an appropriate system. However, the sales rep overlooked that a 40 year old systemhad 40 year old ducts. Even with "efficient enough" SEER 13 equipment, the torn and exposed distribution duct system cannot transfer cold air to the warmest rooms without losing efficiency. The technicians are not at fault...the sales agent just sold the equipment without conidering the distribution system. The technician told me everything would be fine, but was reluctant to let me look at the ducts hidden behind the chimney in the attic. He hastily asked me to sign off when I was walking out the door. I would not hire them again unless they resolve the problems with the poorly performing ducts.

We have been pleased each time Haller has come to do work at our house. The technicians are friendly, polite and leave our home clean. We receive a complete report and they will answer all questions.

Very professional, punctual, pleasant, and competent.

We had checked out 3 other businesses that deal with heat pumps before we selected Haller. Haller was, by far, the most professional and easy one to work with. The salesman, Adam, came to our home and was very friendly and knowledgable about heat pump systems. He answered our questions, wasn't at all pushy, and later on made sure that everything was done well and on time. The installers were likewise very friendly and professional and did a good job despite having to work on our project all day and in cold, inclement weather. We had a Rheem 3 ton unit installed and are very happy with it.

Haller Enterprises, specifically Nate Graham and Mike Minney, provided excellent customer service. The quote I got from them was significantly lower than UGI ( whom I had a service contract with). Because of the age of the system, I decided to replace the whole furnace and AC unit. The installation went off without a hitch in one day.

I waited 2 hours for a serviceman to come. My husband was ill with cancer and being without water was a hardship. The serviceman diagnosed frozen pipes but said he could not work on it because it's a mobile home!!!! I had to start over again to try to find someone who could come and it was another 2 hours before someone came. In the meantime, I had to take my husband out in sub zero weather to a friend's house so he could use the toilet. I will never call Haller again.

The duct cleaning was done well in the fact that my ducts are very clean. The issues resulted when the Tech only taped the patches (where he had to cut into the duct-work to get the vacuum in the duct.). Little did I know that these would come off. The AC unit started to not cool the house well, and when I went into my basement a couple of days later, I noticed that I had 4 patches on the supply lines had come open, and I was air conditioning my basement. I believe that I received a bad Tech, because the guy who did my install was Awesome. When he came back to finish the natural Gas furnace install he promptly cut larger over sized patches and screwed them in. I no longer have any issues with my ducts, and the AC unit is much better than the one I replaced. I haven't had a chance to run the heat yet as it is summer. I think I won't have any problems. I would use Haller again and would recommend them. Their installation techs have been very professional. My only hesitation is the duct cleaning. The tech might just be the issue. The ducts are cleaner than I expected, but I had the issue of air conditioning my basement for a few days. If you have the ducts cleaned make sure they screw the patches on and then tape them.

They did extensive work and the annual inspection for us. They do a good job. They are very professions and professional. They do their work very thorough and give you quality.

After the first appointment I thought $1200 was a bit steep. However, that upfront cost put the next 4 times they had to come out to get the heat going (all the same issue that didn't get fixed on any of the previous trips) under warranty. At this point I pretty much have had every functional part replaced. They always came out, promptly, and when they said they would. The guys that came to work on the unit were all very professional at all times.

Called them after our A/C did not work all weekend. They came out about 2-3 hours later even though they quoted me a much longer window until they could service us. After reviewing the diagnostics, turns out we just needed Freon, but they also helped us with an extensive cleaning since we had just purchased the house and it had not been done in awhile.

They came out and gave an estimate; they did the work all in one day; and it worked perfectly. They are always professional and their techs have great skills both technically and with people.

Did a great job. I thought they were expensive. I would call them again.

The represenative arrived on time and was pleasant. He explained what he felt I would need. He gave me some options to think about. Once I made my choice, a date was set and the furnace was installed. |The employees sent were knowledgeable. I would highly recommend Haller.

The installation went through smoothly and on time. The employees have very good communication skills and were very considerate. At the same time, there was a careless mistake in the electrical work. When I told the supervisor there was a repair person at the house within an hour to correct it. The electrical installation was fine but could have gone from good to excellent. The sales person is very good at his job but I feel a little aggressive. Maybe that is what makes a good salesman. I would definitely ask Haller to bid on another job in the future but I also would look favorably at some other company's in the area.

Installation was prompt and the installers capable and professional. Salesperson was slow to respond and misrepresented the air conditioning seer rating as it had to be coupled with a higher level heating unit than they quoted in order to reach that seer. After I complained they did provide a refund of $400 of the price paid to offset the loss of Gov't. rebate. So far my issue has been with the salesperson rather than company.

It started out with a sewer smell coming from my laundry machine drain - but at first I couldn't tell where it was coming from - so I called them and they came out. I in fact told him it was not the drain (which I later realized I was wrong). Naturally with my misinformation he could not "find" the problem - however, as the smell got worse I realized I was wrong and called again. They came out again - they didn't charge me! Even though it was my fault, the second trip was no charge. How great! Both men were extremely kind and filled with information. I enjoyed them so much that I signed up for the preventive maintenance (servicing the water heater, AC and Heating) two times per year. They will look at other things while they are there too (for instance they fixed a plunger in my bathroom drain while they were there looking for the smelliness). I have had one preventive maintenance visit since then and again very friendly and professional.

This review is written one year and four months after installation. I had six different companies give an estimate in November 2011 and Haller Enterprises was the winner. From the start there was a problem. A service valve leaked refrigerant in the Climate Master Tranquility 27 unit and the part had to be ordered. The thermostat temperature for heating was set at 72 degrees and the temperature out was no higher than 86 degrees. In March of 2012,I spoke to another company and they asked if someone from Haller had come out to check the system because 86 degrees out is to low. A technician from Haller who was not trained in Geo-thermal arrived to add water to the closed looped pipes and say that there was a leak in the pipes. This turned out not to be true. On April 16,2012 outside temp 86 degrees and inside temp 79 degrees. No improvement after 1 hour and made emergency call to Haller who had a tech here within 1/2 hour. The compressor overheated and would not function. The tech cooled down the compressor with water and now 52 degrees out of vents and now good. On May 13,2012 again 77 degrees in house and set to 75 degrees. Went outside to hear no sound from the Geo unit. Turned off the system at the thermostat and went out for 3 hours. Arrived and turned on the system and now 52 degrees out of vents. On June 3,2012 the unit would not heat. Well this continued on until Oct 3,2012 when the CXM board and a "Secure Start" was installed on the Geo unit. In an effort to keep us in comfort during the winter, the returns have been enlarged and the top return has been blocked. This will be reversed in the summertime. I believe that Haller has done their best to try and keep us comfortable.

The guy showed up on time and he was very professional , cleaned up after him.

The repairman was on time, professional, and did it in a timely manner. I tried to call three other plummers but only one called back and he did know when he could do it. I wasn't thirlled with the cost but sometimes you have to pay to more to get the job done.

In a previous review, I said Haller had installed a water softener for me and had also become involved with a malfunctioning boiler. The boiler was new... had been put in by someone else... and was a nightmare. After I was able to get rid of the boiler, Haller came back and replaced it with a furnace and water heater. What a difference. Haller was very professional though the entire process and did a great job. Everything works fine! It's also great to know that if I need service, I can call them 24/7. No more weekends without heat!

They did a really good job. I would recommend them to other people.

I stopped at their Palmyra store to see what they had. Sales people were very professional. They told me to bring back a sample of my water to determine what I need... then said my water wasn't especially hard and it was a matter of personal preference whether to order a new softener... no "hard sell" at all. I decided to replace the old, non-working one anyway. The installation was perfect... on time, as estimated, work area left clean, old equipment removed. Great job. The sales guy (Chad) has even taken the time to trouble-shoot a faulty gas boiler installed by someone else. Couldn't ask for more.

Very professional, well done work, very good craftsmanship. They are not the cheapest but they are probably the best. They are nice to deal with, they do a good estimate, like I said their price is a little bit higher than everybody else but everything is negotiable.