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Desousa Oil & Service Corp

Heating and Air Conditioning, Heating Oil, Plumbing,

About us

DeSousa Oil & Service Corp. is a family owned and operated business since 1956. We are an HVAC and oil delivery service company in the borough of Palmerton, PA. Special discount deals are available throughout the year.

Business highlights

69 years of trusted experience
Emergency Services Offered

Services we offer

Heating Oil, Dyed Kerosene, Off-Road Diesel delivery service. Air conditioning services, water treatments, oil burner repairs/tune-ups/installations and various plumbing services.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
22%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
5.0
punctuality
4.9
Showing 1-9 of 9 reviews

Ashley U.
06/2016
5.0
heating & air conditioning/hvac, water heater repair, wells, heating oil companies
  + 2 more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

nate W.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We had an emergency. Our oil burner wouldn't turn on. It was about 6 pm and we couldn't get anyone to come out to help us because we didn't buy oil from them. We couldn't even get service from the company we bought the oil burner from and installed by. We called desousa and they were there in about half an hour, had the problem fixed in less than an hour and we were only charged $70. Couldn't ask for better service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mary M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
They took a lot of time to investigate the best solution (working around the creek), found a company to do the drilling, and coordinated everything with the water company. Very satisfied with their work.
Description of Work: Install new water line from street to the house. Required unground horizontal drilling due to a creek bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Kathy F.
12/2013
5.0
heating & air conditioning/hvac, plumbing, heating oil companies
  + 1 more
We recently bought a house in Palmerton and the inspection revealed some plumbing issues that needed to be repaired and updated. In addition we wanted to have a cellar toilet and shower removed. We couldn't be happier with the work done by Desousa. Their workmen arrived on time and were extremely courteous. They explained exactly how they would go about making the repairs. The workmen were efficient and left the work area cleaner than they had found it. From the original estimate to the completion, every aspect of the project was completed with the utmost professionalism. I recommend them to all of my friends for plumbing and heating needs and will continue to do so!
Description of Work: The provider not only supplied our winter heating oil at a fair price, they also performed plumbing services for us, removing piping no longer in service, and uninstalling a basement toilet and shower. They answer all of our questions, explained how the work would be accomplished and left the work area much cleaner than they found it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jay T.
11/2012
4.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
See above
Description of Work: DeSousa has provided oil delivery and furnace maintenance for my second home for many years. They have been reliable and reasonable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jay T.
08/2011
4.0
heating & air conditioning/hvac, home & garage organization
  + 0 more
Not happy that they wanted to replace the furnace and claimed they could not get the needed part when I readily managed to do so. They did a good job of routine maintainance work.
Description of Work: They have provided oil(fill the oil tank as needed) for the past 10 years for a vacation home - only a tank of oil every 2-3 years. When a part needed replacement (sheet metal for exhausting furnave) they said it was not available and wanted to replace the furnace at a cost of $2500. I found a sheet metal shop that fabricated the needed piece for less than $100 and installed it myself.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James Z.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: A/C tune up/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Wendy T.
07/2011
5.0
electrician, heating & air conditioning/hvac, plumbing, wells
  + 2 more
They are my oil and heating company. They bring oil and service my hot water heater burner. We had a flood in the basement, and our sump pump didn't work. When they did oil, I talked to them about it. They came downstairs and understood the issue with the drainage system in the foundation. It was actually being drained into my sump pump, which goes out to my septic tank. The septic tank should be all dirty water. For whatever reason, my pure water was going to it. Whoever built my house did poor work. They said they would create a new sump pump hole next to it, make the foundation drains go into that sump pump hole, and create a system that would drain the clear water outside of my foundation down the hill. They did it in an afternoon. It was simple; snap your fingers and it was done. It was outstanding. I thought they were just oil and heating, but they do other work, too. They took care of it. Not only did I need a new sump pump; I needed a brand new sump pump in the current sump pump hole. They took care of that, as well, and made sure that my sump pump for the laundry water and the rough-in for the bathroom and the basement were going to the correct sump pump hole. The foundation drain was going to a different correct sump pump hole. I had no problems. I lived here for 13 years, and I never knew that there was a problem when they built it. Whoever did it, they did it wrong. The cost for the process to fix the issue was great. Their work was outstanding. They pretty much do everything if they understand how to do it, though they might not advertise it. Their bid was way below the current bids I have, and I was dealing with strictly plumbers.
Description of Work: They created a new sump pump hole next to my existing one, make the foundation drains go into that sump pump hole, and created a system that would drain the clear water outside of my foundation down the hill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Richard H.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
My furnace wasn't working properly so called to have a technician take a look at it. They arrived the same day. They identified the problem and ordered the necessary parts. They also recommend replacing a couple of other parts which I already believed were in need of replacing. When all parts were in, they came to my house and completed the job. They left no mess indicating they were even here. Great job! I will continue to use them for my HVAC repairs.
Description of Work: Cleaned furnace, changed nozzle and oil filter. Replaced chamber, low water cut off, and gage glass.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$942

Response from Desousa Oil & Service Corp
Thank you for the positive review.

    Contact information

    502 Delaware Ave, Palmerton, PA 18071

    www.desousaoil.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Plumbing,
    Wells and Pumps,
    Home and Garage Organization,
    Water Heaters,
    Electrical,
    Water Filtration and Softening

    FAQ

    Desousa Oil & Service Corp is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Desousa Oil & Service Corp accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Desousa Oil & Service Corp does not offer free project estimates.
    Yes, Desousa Oil & Service Corp offers eco-friendly accreditations.
    No, Desousa Oil & Service Corp does not offer a senior discount.
    Yes, Desousa Oil & Service Corp offers emergency services.
    No, Desousa Oil & Service Corp does not offer warranties.
    Desousa Oil & Service Corp offers the following services: Heating Oil, Dyed Kerosene, Off-Road Diesel delivery service. Air conditioning services, water treatments, oil burner repairs/tune-ups/installations and various plumbing services.

    Contact information

    502 Delaware Ave, Palmerton, PA 18071

    www.desousaoil.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed