BYRD'S NEST PLUMBING

The scheduling portion was fine. I spoke with Brian who was very helpful and knowledgeable. I was a bit disappointed when the day of the service appointment the plumber was over an hour late. Every time I called the number, Brian assured me that "Chris was on his way, he was having trouble finding your street." Honestly, this puzzles me since my street is very easy to find. I live in a popular development. When he finally arrives, he's very young (which ordinarily wouldn't matter) other than the fact that he came looking very unprofessional, and after looking at this plumbing situation, his first analysis seemed very lazy and inexperienced (like he didn't really know where to start looking). Finally, after I was told the pump was broken, he told me Brian would call me to give me a price to replace it. I talked to Brian who assured me he'd get a quote;he never called back. And when I just called (a week or two later) and spoke to him he STILL never got back to me with a quote!