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SERGIO'S POOL SVC

Pool and Spa Service, Plaster, General Remodeling,

About us

We have been in business for over 26 years serving the tri-state area. We do renovation as well as new pool plaster, tile and coping. We are experienced in both residential and commercial swimming pools. We provide customer references upon request.

Business highlights

39 years of trusted experience

Services we offer

Renovation of swimming pool plaster, tile and coping. Plaster, tile and coping for new pool construction.

Services we don't offer

Filter equipment and plumbing

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.1
responsiveness
3.6
punctuality
4.5
Showing 1-7 of 7 reviews

Alison J.
06/2018
5.0
plastering, pool cleaners
  + 0 more
Easy to work with and quick as weather would allow. Very happy with end result.
Description of Work: Replastered pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

paul B.
10/2017
5.0
plastering, pool cleaners
  + 0 more
It went well overall. They showed up when scheduled and performed the work as required. The project came out well and the pool looks great.
Description of Work: Sergio's Pool Renovations Inc. performed a renovation project on our pool including new coping, tile and replacing our plaster interior with a new Diamond Brite finish. The job is now completed and the pool looks great. He is very reliable , honest and he stands behind his work. There were a few punch list items that needed to be addressed after the pool was complete. Sergio and his crew took care of them without a hassle. I am pleased and would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia L.
10/2016
1.0
masonry, pool cleaners
  + 0 more
In the spring of 2015 we interviewed several companies and chose to sign a contract with Sergio's Pool based on our very favorable impression of their representative Elizabeth Mendez. She presented as sincere, honest, knowledgeable and helpful in finding plaster and tile to blend with our landscaping. Unfortunately after the work was completed and the required brushing which was completed as per Sergio's instruction by our pool service provider, white streaks appeared across the bottom of the pool. It was inspected by Sergio's and they agreed to replaster the pool under warranty which was done the following spring of 2016. After that work completed and then diligent brushing by us for weeks, the color of the pool was noticeably and unacceptably uneven with some areas darker than others. In addition, due to the Re plastering black pvc piping which ran along the bottom of the pool to fountains in each corner had been sloppily spliced by Sergio's using white pvc which was an obvious blemish. Their foreman came to our house in July and said they would correct the problems at our convenience. Sergio, the owner inspected in early September at our request and again committed to fix the problems. The following week we astounded to be advised by their office that they would require $600. Rather than trying to do the right thing after two years of problems to restore our confidence Sergio showed his true colors. I warned the woman that called that this was outrageous, that I would publicize this debacle as much as possible including Angie's list and if necessary pursue legal remedy. Their response was to reluctantly agree to acid wash the pool at no cost if we could produce two years of records proving chemical levels were at appropriate levels which was a ludicrous demand if only because they had agreed the problems with their work both times within a month of completion in the summer of 2015 and 2016. The good news is we called Elizabeth Mendez who was no longer associated with Sergio and she and her partner, Angel, at their company , Frog Pool, immediately came out and personally worked for two weeks at no cost to us fixed everything. I caution all to avoid Sergio's Pool. Mistakes happen, but their business practices are abominable and ethical standards questionable, at best. I do however wholeheartedly can endorse Frog Pool and Elizabeth Mendez.
Description of Work: Renovation of our pool. Work included sandblasting, install Himalaya Annapurna Tile around perimeter and apply Hydrazzo Maui Midnight Color Plaster.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$7,500

Ross C.
07/2014
4.0
pool cleaners
  + -1 more
Work was excellent when completed. Scheduling was a problem due to repeated bad weather, but was exacerbated by Sergio's repeated failure to keep me informed when they were not going to be able to work on the scheduled days. If their customer communication was better, I would give them a top rating.
Description of Work: Replaced a section of damaged pool tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$850

William P.
09/2012
3.0
pool cleaners
  + -1 more
I have received quotes from 3 others. 3 additional companies contacted either never showed after several excuses and didnt get back to me (Coronado Plastering, Philadelphia,PA) or never bothered to call me back after having lenghty phone discussions (Van Brill Pools, Mullica Hill,NJ).
Description of Work: Estimated overall cost of re-plastering pool and possible partial tile replacement. They seemed higher than others and overstated the overall pool measurements. All others (4) measured 1100 Sq Ft. They measured 1550 Sq Ft. This can cause the price for this work to increase significantly. After the initial estimate you can only communicate with questions/concerns through email, a turnoff. The person was very professional and came with samples and brochures with a thorough explanation but didnt bother to contact me except with an email. I would use them if I was able to discuss the project further and negotiate a better circumstance. They also were unsure if they could repair the tile and coping since they didnt know if the original builder would have it. For a job over $12,000 it seems they should follow-up with some homework. It seemed they were OK quoting the job but didnt really want the job. This is a big pool! I am now having the tile done seperately and its going well (still in progress) and contacting other pool companies.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Richard B.
07/2012
5.0
pool cleaners
  + -1 more
I was very impressed with their estimate. They came in with a very decent price. I have seen their work and am very impressed with what they have to offer.
Description of Work: He gave us a bid to get our pool fixed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth U.
06/2012
5.0
remodeling
  + -1 more
The only reason we did not decide to go with this company to do the work was that we found the contractor that installed the pool 30 years ago and his price was just a tiny bit lower. Other wise we would have gone with Sergio's. We have seen their work in person and it is fabulous.
Description of Work: This company provided us an estimate for remodeling our pool. Sheri was professional, prompt and very knowledgeable. The price was very fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


    Contact information

    135 DURHAM RD, Ottsville, PA 18942

    www.sergiospools.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Plaster,
    General Remodeling,
    Masonry,
    Pool Sales Construction and Installation

    FAQ

    SERGIO'S POOL SVC is currently rated 4 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    SERGIO'S POOL SVC accepts the following forms of payment: Check
    Yes, SERGIO'S POOL SVC offers free project estimates.
    No, SERGIO'S POOL SVC does not offer eco-friendly accreditations.
    No, SERGIO'S POOL SVC does not offer a senior discount.
    No, SERGIO'S POOL SVC does not offer emergency services.
    No, SERGIO'S POOL SVC does not offer warranties.
    SERGIO'S POOL SVC offers the following services: Renovation of swimming pool plaster, tile and coping. Plaster, tile and coping for new pool construction.
    Filter equipment and plumbing

    Contact information

    135 DURHAM RD, Ottsville, PA 18942

    www.sergiospools.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM