CHR Home Services, Inc.

We were very happy with our whole experience with JRL design. In the planning phase Jim helped us to brainstorm ways to do what we wanted with our bathroom and still stay within a workable budget. He steered us toward suppliers for bathroom fixtures, ceramic tile, and granite who were all wonderful in helping us figure out what would work best for our bathroom. We had many different workers coming in through the course of the project and we were quite please both with the work they performed as well as in their professional manner. They were also all extremely patient, kind and good natured about a constant audience of 3 young children asking questions and having to step over 2 sleeping dogs who invariably were right in the way and not inclined to move. I was impressed as well with how thoughtful they were at the end of each work day not only in making sure things were tidied up, but also being mindful of leaving things so that they would not be unsafe for the children and pets. All in all, we were very pleased with our experience and we will certainly use them next time we have a project that needs doing.

Jim and his team were very easy to work with right from the design stage through project completion. Whilst not the cheapest (or most expensive) quote, we were keen to work with Jim from the first meeting due to the confidence that they would do a professional and thorough job. This confidence was well justified as they have done an exellent job. Jim and the team keep a constant dialogue with us to update us on plans and also went out of our their way to ensure our needs were met, providing excellent and constructive advice along the way. Throughout all stages of the project they worked both efficiently and to a high quality standard. Overall we have been very pleased from start to finish and our project was in very capable and honest hands.

We called for an estimate and they repsonded promptly. Jim submitted an estimate and we worked through the design together. Jim had us out to his workshop so we could see, firsthand, the type of craftsmanship they produce. We were very impressed with Jim and his staff. We worked with them closely as the design developed and we are very happy with the end result.

We had a wonderful experience with JRL Design. Jim was approachable, responsive, helpful, professional and delivered high quality work. One thing that stood out to us was how quickly Jim responded to calls/emails. From the very beginning, he was in touch frequently to get the project off the ground. Once the project was underway, I always felt our house was in excellent hands. Jim was also very honest and upfront about all aspects of the project, which was very refreshing (especially in this industry). He always had our budget in mind and would offer alternatives to stay within this budget. Jim stayed involved throughout the entire project, stopping in frequently to check on the progress and touch base. Our experience with JRL Design was truly outstanding and we recommend them highly!

The guys again did a fantastic job and Jim was great to work with. This is the second job they've done for me and I will definately use them in the future for other projects.

Overall it went well. There were some delays in getting the window in from Pella but once it was in the job was done timely. There were a few loose ends but those were fixed up very quickly. They were very responsive after the greenhouse was removed to quickly get in and frame out the window to allay any security concerns that I had.

This is the second major remodeling job on my house by JRL Design. As in the previous job, Jim LeBair stepped me through all of the details, from design and layout to choosing the materials. His office and workshop are well-stocked with samples of cabinets, hardware, flooring, granite so that making choices was easy. If he didn't have what I wanted, he pointed me in the direction of other suppliers who did. Once the selections were made and the work scheduled, I could count on Marty and his crew to arrive on time, get the work done professionally, clean up after themselves and complete the work on time. Any adjustments needed were taken care of with no problem. The end result was outstanding and better than I had imagined. The windows and new patio doors were installed perfectly and have helped tremendously in keeping the house appropriately warm or cool, as well as cut down on noise from the street. The new bathroom, including tile and glass throughout, is beautiful. The vanity cabinets and drawers were custom made by JRL Design craftsmen. When all was said and done, there were no details missed. Once again, I'm a happy customer.

Their work and attention to detail was excellent. From beginning to end, there was always open honest communication including some changes that kept my wife happy. Besides having a wonderful new living area, the second best part was the detail that was put into every aspect including cleaning up at the end of the day. You could not find a speck of dust left behind when they were finished.

With every major home renovation, the owner goes through the exhaustive process of outlining needs, desires, style and functionality. Then getting this into a working plan with a price that's fair, takes a huge amount of faith. We were fortunate to work with the ultimate professional who heard our needs, guided our ideas and respectfully worked with us to create a truly win-win outcome. The quality of the craftsmanship is of an era gone by. Our major home renovation has importantly stood the test of time. It looks as good now as it did 3 yrs ago when it was first done. Every crossroad in design was well thought through.Our deference to JRL with their knowledge and experience served us well at many difficulty decisions. More importantly, as problems arise down the road, especially renovations of existing spaces, JRL stands by his work and that of every sub. We had an issue with in ceiling high-hats in a very shallow ceiling over our 2nd kitchen sink. We needed to change to a tract-type lighting option due to physical constraints. This was done seamlessly and expeditiously. The painter was brought in to redo the entire ceiling and "oh by the way, if you'd like him to touch up any areas in the house, just let me know" We loved the work so much, we rehired JRL to do a huge elevated deck project that again, exceeded our expectations. Professional subs that JRL works with have continued to do additional projects including slate patio, pointing, fieldstone garden walls etc. Each and every job has that "quality look". You may find a contractor as good, but never more responsive, respectful and a true joy to know.

Excellent, as always. We trust Jim and his team to do excellent work every time, and they always do so. Marty, the team lead, kept us updated on the progress and was always willing to consider our ideas or requests. We highly recommend them.

We had a fantastic (like so many others) experience with JRL Design. The owner, Jim Lebair inspired confidence from our very first interaction. JRL Design will NOT be your cheapest option but it will most definitely be your BEST option. JRL can do any and every remodeling project with precision, strong follow through and quality workmanship. We decided to hire JRL to remodel our master bathroom after Jim and Chris came to our house, and then came back with a well thought out plan to best use our limited space. Jim was able to use software to show us exactly how the plan, if executed, would look. In the end, we were sold by Jim's professionalism and creativity and were convinced he would do a fantastic job. What separates JRL Design from other contractors is their attention to detail and willingness to work hand in hand with their client. My wife and I are very difficult to work with and even more difficult to please. Throughout the process, Jim never once flinched when we made requests and/or changes to the plan. Furthermore, when we had a few bumps in the road (which are bound to happen during a major renovation), Jim was responsive and communicative keeping our minds at ease. We are convinced that very few contractors could have handled us our our home remodeling project with the aplomb that Jim did. Our bathroom turned out fantastic. It is exactly what we wanted, complete with handmade cabinets and mirrors. The best part though, is that the project was completed on time without the typical uneasiness that accompanies such a large remodeling project. We highly recommend JRL design for any project in your home. We will be utilizing their services again in the near future for our next major renovation.

Not good and this is not the way to start the process with a potential client especially in this bad economy.

Great! Excellent workmanship from the electrician, Steve and Justin. Prompt responses and patience from Cris of JRL. Always up to changing the plans to suit our preferences and honest to what we needed or did not need for the project. Will hire them again when we are doing anything big or small in our house.

They did a fabulous job. The cabinets are beautiful. The prices are more attractive than other well know manufacturers, but the craftsmanship is excellent. They were able to accomodate any changes that came during the project.

the work was very well done. It was completed in a timely manner. The room was always clean after each days work and at the end of the job. Everyone was very professional and courteous. Jim was very helpful and offered suggestions. I am very pleased with the finished product. I am currently planning on having my kitchen cabinets and kitchen island replaced and I would not consider anyone other than Jim's company to do the job. He and his team are completely trustworthy.

We used JRL Design in the past to remodel our basement. We liked them so much we had them back to remodel the kitchen. They were very professional throughout the process and the new kitchen looks wonderful.

Jim was great. He walked me through everything and presented options on all my design changes. He was always up front about pricing options. I never felt pressured (while this is not the first time I worked with Jim, this was the first really big home improvement project I did). Jim had no problem talking to me or my father about basement ideas/options, and answered all our questions. His crew were great, and at the end of the day the basement was left neat (no matter what stage of construction it was in). Overall an A+ on refinishing the basement.

Due to the additional work we had done in our main (and at the time ONLY) bathroom, the project took longer than it normally would have. JRL first installed most of the new bathroom so we had a working toliet, they then took out the existing toliet/sink and fixed the floor. So we always had a working toliet, which was important with a toddler at home. For the most part, though, the crew stayed on track with the original schedule they had laid out. If it had just been the new bathroom install, it would have been very speedy. Jim did a nice job planning out the new bathroom and thinking of all the details. The work was done very professionally and everything was very nice quality. Jim was responsive, as was Nick, the on site man. As I mentioned, they did a nice job saving our existing carpet and protecting our house -- they cleaned up nicely at the end of the day. The electrician was able to fix a few small things in our main bathroom, as well as running the new wiring to the third floor. Overall, we are very happy with the work that was done, and we feel like we have two new bathrooms.

From start to finish, we were very pleased!!! Jim came up with a comprehensive estimate for us and was really willing to work with us on the finer points. He was responsive with email (a huge plus in our book, as we both work full time, and don't have time for long phone conversations), and always let us know the updated timeline, as needed. The work was top quality, and we had no complaints. I would absolutely suggest contacting Jim and his team.

Outstanding. Jim Lebair, President, personally follows through and meets all commitments above and beyond expectations!! His staff is very professional and perform work with the highest of quality.

The job was done on time. The workmen - tile installer, carpenters- were professional, honest, and always prompt. I was very comfortable giving them the keys to my house and was comfortable being in the house with them. They took my ideas and made them a reality. We were so pleased with the work and the result that we've just hired JRL Design to do a complete renovation of our downstairs bathroom.

They did a fantastic job. Earlier in the year, I had some foundation repairs done on my home. As a result, my downstairs rec room was torn apart. One of the recommendations by the engineer, who worked on foundation was to reinforce the front wall. JRL was able to that first and then they came up with great ideas for the rest of the project and the result was better than I could ever have imagined. I am so pleased. These guys are real pros. The room looks completely new and the new windows and shutters give the house such an improved look. My family loves it!

We browsed for contractors using the Angie's List website and selected 5 contractors based on the amount of positive reports. Only 3 of the contractors made the effort to schedule onsite free estimates. The other 2 actually had the nerve to ask us to come to their facility! ...Bzzzt! Wrong answer...you just lost the job! Of the 3 remaining contractors, JRL Design, Inc. had the lowest proposal (and that included Pella doors!). Initially, the man that came to give us the estimate took a lot of measurements but didn't sit down with us to review options. I was put off by this approach (different than the other 2 contractors) and said "Well...we'll never use these guys...they don't seem like they have it together!" I couldn't have been more wrong!!! The man that took the measurements was actually Nick, the owner's right-hand carpenter. The owner (Jim LeBair) then followed up Nick's measurement visit with brochures of various entry and storm doors for us to choose. Jim then presented us with a very attractive proposal which we agreed to and scheduled the work. As I look back now, Nick is an "old school" carpenter and that his attention to detail made our job go very smoothly. Needless to say, we are very happy with our new doors and feel that JRL Design, Inc. took a personal approach to completing the work. They responded immediately with resolving the few punch-list items that I had after the doors were installed and cleaned up the job site perfectly. Nick and the other 2 workers even took time to interact with our 19-month old daughter. She remembers them and still says "Nick!" when asked who installed the doors! We will definitely consider JRL Desgin, Inc. for our next home projects. Thumbs up!!!

In the summer of 2009, we contracted with JRL Design to remodel our kitchen and laundry room. This was a total demolition project and I must say, we were extremely happy with Mr. Lebair?s work. His crew planned the project carefully so as to minimize the inconvenience of being without a kitchen for a period of time. They worked in stages, demolishing the laundry room first and beginning on its completion before the kitchen was ever touched. I believe we were without a washer/dryer for only one day. Since Mr. Lebair?s company makes their own cabinets, they did not begin any demolition until the cabinets were ready to go for the laundry room. Same timeline for the kitchen. We did not sit around with an empty kitchen while we waited for cabinets, appliances, or flooring to be purchased or completed. Once this job started, there was never a day without work. From the plumber, to the electrician, to the floor company, they all worked seamlessly around each other. Jim?s project manager was on site each day and was always reachable by phone. We?re picky. From a tiny nick on an edge, a miniscule mark on a floor plank, or a cabinet handle that was off by about 1/32 of an inch, each small detail was addressed and corrected. JRL Design was a real pleasure to work with and our remodel was complete in about six weeks! I know we?ll call Jim again when we decide to move forward with other remodeling plans.

My husband had a brain stroke and the step from our back door was higher than normal so we decided to add a deck w/roof onto the back of the house, I called three contractors for quotes; Jim was very prompt in answering our phone call. Jim came to our home, sat with my husband and myself wanting to know what kind of deck we wanted and all the other small things that would be enjoyable having a outside living area. He had his lead carpenter come out, take measurements, answered all our questions. In a weeks time, Jim had a estimate/proposal and explained all the procedures that would be involved. Jim's team did all the necessary paperwork involved with submitting drawings, filing for work orders, change orders, etc. After all the paperwork, it took Jim's team not quite three weeks to build a complete deck with a roof, enclosed ceiling, recessed lighing, handrails at two locations, one coming in from the driveway and one coming/going to the yard. It is awesome!!! We have a beautiful outdoor living area that we will be able to enjoy year round. When my husband (from the brain stroke, he has end stage renal which means he is on dialysis three times a week) comes home from dialysis, he enjoys sitting in our outdoor living area and feeling the breezes, watching the birds, and just enjoying our back yard. We've already had friends over and they had nothing to say but "Who did this, I want their number!!. They absolutey loved the workmanship of the deck. Through JRL, we are having our windows and doors replaced. Can't wait.