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Reviews
4.210 Reviews
Showing 1-10 of 10 reviews
Margaret S.
11/2015
computer repair
+ -1 moreunknown
Description of Work: The tech reviewed the desktop computer and gave us no definitive answer about what should be done to fix the computer.
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$69
William W.
04/2014
computer repair
+ -1 moreThe computer is operating fine and they fixed it properly. The only issues I had was with communication. When they first received it, they were sending me emails that they had received it and everything was fine and it was fixed. Then I got an email that said that was the wrong computer and mine was in the queue and then they said they had to order a part. All in all they did a good job fixing the computer but the communication could have been a bit better.
Description of Work: They replaced a few parts in my computer after an electrical surge damaged it.
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Yes, I recommend this pro
$286.42
Paul L.
05/2013
computer repair
+ -1 moreWas told it was probably hard drive, very expensive to troubleshoot, computer still working three months later.
Description of Work: Assessed computer
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JOHN S.
04/2013
computer repair
+ -1 moreLOUSY
Description of Work: I had purchased and had GEEK SQUAD install an external back up for my computer. I did have a computer crash but felt safe because of the back up installed by the GEEK SQUAD. WRONG--- GEEK SQUAD came out to retrieve the back and was told the "agent" installed it wrong and ,my computer was not backed up. They then said they would would remove the hard drive and see if they could recover the information by sendiing it out. The first pass came back weren't able to recover however if I paid more money they could try again. I did so and again came back with little or no recovery. I then sent the hard drive to a forensic lab who reported back to me the Geek Squad messed it up so bad there is no chance for recovery. I lost a good part of my life, both personal and professional. The only good thing I can say is that Best Buy does have good equipment but for heavens sake don't put your computer in the hands of Geek Squad. I hope this helps save someone from a loss as i have had
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$200
Dave V.
08/2012
computer repair
+ -1 moreLove the Geek Squad. Their prices are reasonable, the techs are friendly and the work is completed promptly. I have recommended them to many friends. Wouldn't consider calling anyone else for serivice.
Description of Work: Came in to repair my laptop when it would no longer connect to my wireless router. We also had to tke our desktop to the store to have everything backed up and reset to manufacturer settings.
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Yes, I recommend this pro
$200
Patricia T W.
05/2012
computer repair
+ -1 moreThey are dynamite. I have been working with them for years. They take care of any problems I have. I can call them 24/7. I would recommend them for anyone who has computer issues.
Description of Work: I took my computer down there to be worked on.
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Yes, I recommend this pro
$200
Jude C.
03/2012
computer repair
+ -1 moreI used the Geek Squad within the past 12 month to check on my iMac and to connect the TV to the internet for Wii games. My sister and I reside in the same residence and are both Senior Citizens, So when she got a pc laptop and we learned another family member who will be moving in is bringing a laptop I thought I'd better have the Geek Squad come out to enable them each to use the printer (wireless network) and also to check the iMac to see if I need to go to iCloud. The agent arranged for the same Geek Squad employee who came before to come again. Anthony arrived within the agreed time period, he was courteous, respectful and polite. He was patient in his dealings with us. He showed us what he was doing and told us the Wireless Network Set Up has a 6 mo guarantee so if we should encounter any problem just call. He told me exactly what to do when our relative moves in to add their laptop to the network printer. Anthony also made sure the Verizon Security System was on my sister's new laptop and told me exactly what to do to put it on the laptop our relative will be bring in. Anthony enlarged the icons as well as the mouse pointer and he changed the color of the mouse pointer for my sister so she can see it easier. He showed her how to bookmark webpages and he was extremely patient with us. I felt very good about having him in our home and would not hesitate to recommend them.
Description of Work: Setting up a wireless printer network
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Yes, I recommend this pro
$128.38
Denise O.
12/2011
computer repair
+ -1 moreThey fixed it and they were awesome. Their customer service was excellent.
Description of Work: They reconfigured my computer to get it back up and running.
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Yes, I recommend this pro
Jude C.
09/2011
computer repair
+ -1 moreAnthony arrived within the time period. He was professional, polite and explained everything he was doing and why.I was very pleased with the results & would use them again.
Description of Work: I had called to see if someone could check my IMAC and the Time Capsule. My Time Capsule had stopped working after we'd lost power during a storm in July. I also wanted to see if they could "hide" or reduce the number of wires. I had to delay the appointment because we were having a ceiling fan installed in the room as well as painting room. I also have a tv with Wii but the Wii didn't have internet connection. Anthony arrived within the time period. He was professional, polite and explained everything he was doing and why. I was very pleased with the results & would use them again.
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Yes, I recommend this pro
$100
THOMAS CRAIG L.
06/2009
computer repair
+ -1 moreThe guy was unbelievably patient. He stuck with it until he fixed everything, it took almost 2 hours! I thought they were very reasonably priced. I would definitely hire them again.
Description of Work: I had all sorts of problems with my computer. They repaired it remotely.
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Yes, I recommend this pro
$42
Contact information
801 Bethlehem Pike, North Wales, PA 19454
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
TV Sales,
Computer Sales,
Appliance Sales and Installation,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
801 Bethlehem Pike, North Wales, PA 19454
www.geeksquad.com/repair