HE WAS LATE THE FIRST DAY , THE NEXT DAY HE NEVER SHOWED UP AT ALL, AND HE NEVER CALLED AT THIS POINT I THOUGHT THAT HE JUST TOOK MY DEPOSIT OF $700 (HALF OF THE TOTAL AMOUNT OF THE JOB) AND WASN'T GOING TO COME BACK. I CALLED ALL DAY ( ON THE NUMBERS THAT HE GAVE ME WITCH WERE 3)COULD NOT REACH HIM, WHEN I WAS FINALLY ABLE TO REACH HIM HE SAID THAT HE WAS SICK AND TO GIVE HIM A FEW DAYS TO GET BETTER .(WE WANTED TO TELL HIM WE CHANGED OUR MIND BUT HE HAD OUR MONEY $700 AND WE DIDN'T THING WE WOULD BE ABLE TO GET IT BACK) SO WHEN HE FINALLY CAME BACK HE OFFERED NO DISCOUNT, MY HUSBAND AND I DECIDED TO JUST GET HIM TO DO THE WORK THAT WE HAD ALREADY PAID HIM FOR WITCH, WE DID. THE WORK THAT HE DID DO WAS ALRIGHT. BUT WE WOULD NEVER USE HIM OR RECOMMEND HIM TO NO ONE EVER !!!!!!!!!
Description of Work: REPLACE VANITY W FAUCET, REPLACE TOILET, REPLACE BEDROOM DOOR WITH LOCK,INSTALL OUTSIDE LIGHT W/SENSOR,REPLACE BASEMENT DOOR W/LOCK & REPLACE 4 BROKEN BANISTER POSTS.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$720
Response from TOUCHDOWN HOME IMPROVEMENTS
MY NAME IS TROY SIMMONS, THE STATEMENTS WRITTEN IN THE COMMENT ARE NOT TRUE. AS FAR AS BEING LATE THE FIRST DAY MAY HAVE BEEN ACCURATE, FIRST I BELIEVE WE HAVE HAD NASTY WEATHER THE DAY BEFORE OR THE SAME WEEK (SNOW,SLEET,RAIN). SECONDLY, I WAS GOING INTO A NEW AREA AND THE DIRECTIONS WERE NOT TOTALLY ACCURATE. ON MY FIRST DAY I COMPLETED 75% OF THE SCHEDULED WORK THEY WANTED DONE, WITH ONLY 1/2 OF THE AGREED AMOUNT. THEY THEN ADDED MORE WORK THAT WAS NOTHING ORIGINAL CONTRACT, THEY WANTED A ROOF REPAIRED ALONG W/THE WALL THAT RECEIVED WATER DAMAGE DURING THE STORM. I TOLD THEM I COULD NOT DO ANYTHING WITH THE ROOF UNTIL IT IS CLEARED WE AGREED TO GIVE IT A COUPLE OF DAYS TO DRY. THEY CALLED THE NEXT DAY TO SAY THEY WERE EXPECTING COMPANY AND I SHOULD COME OUT IMMEDIATELY. I WAS ON ANOTHER JOB AND SAID I WOULD BE THERE THE NEXT DAY. I SHOWED UP TO FINISH THE ORIGINAL WORK. THEY TOLD ME AFTER THE WORK WAS COMPLETE THAT THEY WERE NOT HAPPY WITH THE WORK AND REFUSED TO PAY THE EXISTING BALANCE OF $350.00. THEY DID NOT PAY ME $700.00 AS THEY CLAIM. THEY WOULD NOT PAY ME THE TOTAL WHEN I WAS FINISHED DO YOU THINK THEY WOULD HAVE GIVEN ME THE TOTAL BEFORE I STARTED? I WAS YOUNG IN THE BUISNESS AND I HAD A HABIT OF TRUSTING EVERYONE. THIS CUSTOMER WAS ONE OF A FEW WHO CHANGED MY WAY OF THINKING A DEALING WITH CLIENTS. I THANK YOU FOR YOUR DISHONESTY, AND LIES, IT MADE ME WISER. TO THE HONEST, KIND, RESPECTABLE CONSUMER I WELCOME YOU.
05/2004
5.0
handyman service
+ -1 more
WORKERS WERE QUICK AND DID A GOOD JOB. REASONABLE PRICES.*****BUSINESS CARD ATTACHED TO REPORT. THEY ARE FULLY INSURED & CERTIFIED; OFFER PLUMBING, CARPENTRY, ELECTRIC, FLOORING, DRYWALL, PAINTING, ROOFING, HOME RENOVATIONS, SNOW REMOVAL******
Description of Work: WORKED AROUND THE HOUSE (PAINTING, DECK, ETC.).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Handyman Services,
Interior Painting,
Exterior Painting,
Snow Removal,
Roofing,
General Remodeling,
Plumbing,
Flooring Sales and Installation,
Electrical,
Drywall,
Unfinished Carpentry
FAQ
TOUCHDOWN HOME IMPROVEMENTS is currently rated 3 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
TOUCHDOWN HOME IMPROVEMENTS accepts the following forms of payment: Check
No, TOUCHDOWN HOME IMPROVEMENTS does not offer free project estimates.
No, TOUCHDOWN HOME IMPROVEMENTS does not offer eco-friendly accreditations.
No, TOUCHDOWN HOME IMPROVEMENTS does not offer a senior discount.
Yes, TOUCHDOWN HOME IMPROVEMENTS offers emergency services.
No, TOUCHDOWN HOME IMPROVEMENTS does not offer warranties.
TOUCHDOWN HOME IMPROVEMENTS offers the following services: HANDYMAN, ROOFING, PAINTING, ELECTRICAL, PLUMBING, SNOW REMOVAL, HOME RENOVATIONS, CARPENTRY