Nicholas Pupillo & Sons

they did a total bathroom renovation in 2000 (great job, by the way). After almost 20 years a hinge on the vanity broke and was found to be no longer manufactured. The company managed to scrounge up 2 replacements and gave them to me a no cost-a class act.

I hired Pupillo & Sons to renovate my kitchen. I first met Sal in the Norristown showroom and he worked with me to get my ideas to a final design and budget. Pupillo's crew and subcontractors were fantastic to work with! We did a complete gut and rebuild, removing walls, moving electric and minor plumbing, a new gas line, all new cabinets, granite countertops, tile backsplash, lighting, flooring and appliances. They communicated with me during the process and finished as promised. I was very happy with the end result! Working with Pupillo's team and Sal was a good experience.

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We started by looking at cabinetry, and landed on Plain and Fancy. What we loved most was that Pupillo and Sons could design the kitchen, source the cabinetry and provide installation -- all through the same company. Our house is older, and we were taking out a wall, so this was not an easy project. We needed someone we could trust to manage this challenging effort. Chris and his team made the project totally painless for us, and really went above and beyond to help us design and create a kitchen that blends in seamlessly in our historic home. It was really important to us that the kitchen stayed true to the architecture and design of the house, and Chris offered great advice. It's small home, and so making the most of every inch of storage was a high priority. Again, Chris helped us to make the most of all elements of the design and every detail was cared for perfectly. We can't say enough about what a pleasure it was to work with Chris and the team from Nicholas Pupillo and Sons. We are so glad we found this firm. Professional, customer focused (times 10) and honesty and integrity bar none.

All of the work was completed on time even though the powder room required extensive additional plumbing work that was not anticipated. The tile work in the full bath is beautiful and quite detailed. The quartz countertop was custom fitted perfectly, as were the 2 custom shelves in the tiled bath. A custom wood frame was made for the mirror and stained to match the vanity exactly. The crew took great care to minimize dirt and dust while they worked. Drop clothes were laid down on the floors and stairs and they swept up each day before they left. I was very pleased with the care with which they treated my home.

Overall, the price was extremely reasonable for the quality received. Chris Pupillo completed a layout and made changes for efficiency and for extra space. They dismantled the old cabinets and installed new cabinets with quartz countertops. The quality and workmanship was outstanding. This job was done at our vacation home. They did a previous job for us at our primary home, which also turned out excellent, which is why we called them again.

This is the 3rd project, in 2 different homes that we used the services of Nicholas Pupillo & Sons. The previous were a complete kitchen remodel and a bath addition. In the recently completed kitchen project, we worked with Chris Pupillo. I cannot recommend them highly enough! Chris worked with us from start to finish on every step of the way. When we ran into a problem with the door of the existing dishwasher hitting the new oven (which we picked out), Chris had beautiful fluted columns made which matched the existing cabinets perfectly, allowing the dishwasher to be moved so the door cleared. We had decided not to replace our cabinets, and Chris came up with the suggestion to replace the drawer boxes with higher quality ones, with full extension, self closing drawer glides. The granite, new backsplash and hood were meticulously installed by Chris' staff and made sure the results were to our liking. He recommended a hardwood floor company to refinish the floors in the kitchen area and they did a beautiful job. Chris and his staff made our kitchen look brand new, without replacing the cabinets, as they were in pretty good shape and the replacing of the drawer boxes was well worthwhile. We are more than happy with the results. In addition, Chris is terrific to work with and will do everything he can to make his client happy with the results. We would not hesitate to recommend them, or to use them again ourselves.

We have had leaks in our front hall over the 5 years. Once they came out and fixed it (so they said). I told them to open up the entire ceiling and they noticed that there was no water base behind the shower. They did not put the shower in properly, so there's been water leaking for 5 years because they did not water base. So, now I'm spending 5k to replace and put in a new shower.

Not too much to tell. All 4 jobs went pretty much to plan. If I wanted mid job changes they were done with no pushback. Any changes that would result in any additional material charges were dealt with openly and honestly. They were very open to working with me to ultimately make me happy. I can honestly say they succeeded in satisfying me with craftsmanship of the highest level and jaw dropping beautiful finished work at a price I thought was fair. I highly recommend them to anyone interested in getting the best. Just a side note...when I sold the first house the kitchen and bathroom wow factor went a long way for me to have a quick sale at my asking price.

We were very impressed and we liked working with them. They were punctual. We would recommend them and would use them again in the future if necessary.

Chris Pupillo was excellent to work with and the project went smoothly. Chris had great ideas as to where to place the new laundry area, how to style the larger shower, and what tile and marble would go well with the decor. He also made sure that everything was to our specifications and that we were happy with the outcome. For example, when the dryer venting was not as we anticipated, he found a way to correct it right away. Also, when we saw that the vanity drawer was less than an inch in depth, he had his workers rework the drawer to make it deeper and more functional. Chris always responded to our phone calls and emails promptly. Overall, we were very happy with the work and would definitely recommend Chris to friends and neighbors.

I didn't use them but I would definitely get another quote from them.

The job was started and completed on time. The bathroom looked great on completion and the price seemed fair for all the work involved. Much of the work (wallboard, tile removal, electrical, plumbing, shower) is sub-contracted out. The electrician was great; the wallboard sub-contracter didn't install the greenboard correctly and it was obviously not flat. After they saw what it looked like, they redid the job themselves; the plumber was ok. There was a minor problem with the shower door but the sub-contractor never fixed it; there was a problem installing the marble and we were told by a someone after the job was done that it wasn't done correctly. The really annoying problem is the custom (made by the company) wall cabinet (tto big for stock). The glass doors are out of alignment just enough that they won't close all the way at the same time. It's not critical, I suppose, but irritating. All in all, they did a decent job but I'm leery of sub-contracting all the jobs out (although the electrician was very good).

I was very pleased with the professionalism and quality of the work done. I was provided with an estimate in a timely fashion and they were very responsive to my thoughts on what to do in the small space. I could not expand the area, so we had to come up with a way to make the room work better, and were successful. There were many choices to make for counter color and floor tile, as well as fixtures and Mary was especially helpful with the selection process. They use top quality materials. The job turned out to be bigger than we thought (there were problems with the way the plumbing had been put in and the walls were not square) and they kept me appraised of everything as it went along. As a result, the job took a little longer than originally projected. Any minor problems that came up after the job was completed were addressed quickly and to my satisfaction. In the end, I love the bathroom. I would highly recommend them to anyone- I got more than my money's worth!

Excellent

Great job from start to finish, the job started when stated and finished on time and on budget. Any issues that arose were quickly and professionally handled and the communication throughout the process was top notch.

THE PROJECT WAS FINISHED FOR THE QUOTED FEE. THE TILE WORK WAS SUPERIOR, BUT THE PROJECT STARTED LATE AND TOOK WEEKS LONGER TO COMPLETE. THE SMALL FINISH PROJECTS REQUIRED REPEATED PHONE CALLS.

NICK PUPILLO & SONS WERE PROFESSIONAL & COURTEOUS & ON TIME WITH PROJECTED DEADLINES. I WOULD HIGHLY RECOMMEND THIS COMPANY.