Gulotta Moving

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This is the third time I used Gulotta for a move. In all 3 instances, it was easy to schedule with them, the prices were reasonable, they arrived promptly, moved everything (including a bit of disassembly/re-assembly), and left everything clean and neat. I used them in dec-2001, dec-2005, and nov-2013. The first 2 moves we're small, but the last one was quite a bit larger, and required pick-up at 2 locations.

They did an excellent job. I was nervous about the reviews I saw on Angie's list because they had a few bad reviews. However I was in a pinch since it was the last week of August and due to some unexpected circumstances I didn't have a mover lined up. I called 20 companies that had good reviews on Angie's list and they were all booked. I got a quote from a company that came out to do an estimate and said they could do it for $1600.00. Since that was way out of my budget I decided to take my chances on Gulotta and I am glad I did. They showed up on time, moved everything very quickly and carefully and got done in less time than had been estimated.

I would use them again. They moved everything how I wanted them to. All I had to do was point to show them where everything needed to go. The owner was here and helped out. I was impressed by that. He is local. One woman in the neighborhood used him, and she really liked him. She came by and said hello.

On the phone, Mr. Gulotta said they could help and agreed to the date, and he said that Kenny would be in touch to set up specifics. When Kenny called (after numerous attempts to reach him), it became apparent that Gulotta Moving does not work on Sundays (the day we requested) and that we would be hiring Kenny freelance, not hiring Gulotta Moving. Mr. Gulotta failed to mention either one of these facts. Even so, Kenny agreed to help. Two days before the move, Kenny left a voicemail that he wasn't sure he could get a crew together but did not say he definitely could not. After repeated attempts to reach him over several days, we just figured out we were out of luck. So, they left us high and dry on moving day with no time to make other arrangements. The lack of professionalism wasn't terribly surprising, as we had decided not to hire them one year ago (Aug 2010) when we moved from one house to another, because Mr. Gulotta refused to give us an onsite or written estimate. He said he knew from experience what the move would require and could give us an estimate over the phone. We won't be considering Gulotta ever again.

I first spoke to the owner's wife, who berated me about the way our closing appointments were scheduled (we had to be out of our current home the evening before, store our belongings on a truck overnight, and would then close on our new home the next day). She asked me for a rough tally of the types of furniture we would be moving. Several hours later, the owner called me. I missed his call, and he left a message that just said, "This is Gullota's, I'll call you later," with no number to call back. I called the office again and spoke to him. He also gave me a hard time about how our appointments were scheduled. Then he suggested I get into the new house the night before closing, leave a window unlocked, and have the movers deliver everything that night so I wouldn't have to pay to store things overnight. He also asked for an estimate of how much we would be moving, by asking how many rooms I have. He wouldn't give an actual price for the estimate, he just told me the cost per man, per hour. When I multiplied everything together and asked if that was the price he was telling me, he reiterated the cost per man, per hour. Not only did this company encourage me to break into a property I do not own so they could move our items in early, I later learned that by law in Pennsylvania, movers must come to your home and look at the items to be moved, prior to providing an estimate. Needless to say, we chose a different company for our move.

It went very well and we were very happy. They followed directions very well and they were very careful. There was no damage done. They loaded up and emptied out all in one day. They did a very good job. The price was very fair.

MADE MOVE VERY EASY. HIGHLY PROFESSIONAL, MINIMAL DAMAGE, WOULD HIGHLY RECOMMEND.