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Newtown Garage Door Co Inc

Garage Doors

About us

Our company has been in business for 20 years. We carry garage door openers and a complete line of Clopay garage doors. Our doors are steel, wood, carriage house doors, custom and semicustom. We are family owned and operated and do all of our own work. A large portion of our business comes from referrals and we have many repeat customers. We strive to provide 100% customer satisfaction and reliable service. We value our customers and look forward to serving you.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Installation & repair all major brands of garage doors & electric openers

Services we don't offer

Currently we do not install or repair swing-out doors.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
2%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 44 reviews

Jeff S.
12/2018
2.0
garage doors
  + -1 more
It didn't go well. The gentleman came by to assess the repair and said he needed to order a part and that we should call back in a couple of days. Seemed simple enough. We then called back 3x in the next 10 business days to inquire about the status and schedule a follow up. Each time we called we left a message, and the receptionist told us she'd pass it along. She said we'd get a call back with more information shortly, yet we didn't receive a single call. I got the feeling that either our job wasn't big enough for him and/or that he simply didn't care about our needs. We ultimately wound up using a different company.
Description of Work: Repair garage door pulley cable

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Richard Z.
10/2017
5.0
garage doors
  + -1 more
Prompt, courteous and professional. Could not be more pleased from the initial call to the finished repair.
Description of Work: Replaced both springs (one broke), lubricated and check operation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell R.
09/2017
5.0
garage doors
  + -1 more
The door has worked flawlessly since the install one month ago. Dennis also installed new sensors, wiring, and door sensors that were not part of the original quote at no charge (in fact, I don't think he was even going to tell me that he did it until I asked). The process of getting the quote was painless over the phone (I had previously called another local firm that wouldn't confirm a price, but gave me a wide range of possibilities. Overall, fantastic local company -- highly recommend.
Description of Work: I have a single garage door with opener approx 21 years old that I updated. Dennis came on time, worked methodically, and replaced the opener and new springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rhea B.
05/2017
5.0
garage doors
  + -1 more
Quick, neat and reasonable in price for 4 spings(two doors)
Description of Work: failed door spring - came same day and replaced springs on both doors as same age - other door spring actually was failing and I did not notice it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Stephen T.
06/2016
5.0
garage doors
  + -1 more
Amazing. Showed up the next day, and on time. Fixed the door quickly and price was very reasonable. Absolutely the best experience with getting work done on my house (which unfortunately I have a lot of) in years. Would absolutely use them if I was buying a new door as well (they sell and repair).
Description of Work: Fixed non-working electric garage door. Reprogrammed remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Danny L.
10/2015
5.0
garage doors
  + -1 more
Apparently this is something extremely rare to happen. I called in the late morning and Newtown Garage Door was at my home by mid afternoon--great response time! They explained what they would do and completed the job very efficiently. Would definitely use them again in the future.
Description of Work: Wire for pulley system on one side of garage door snapped. Springs on both sides of door plus pulley systems (wheels and wire) replaced, including upgrade to heavy duty wire, were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Christopher J.
08/2015
5.0
garage doors
  + -1 more
Our garage door works 'like new'! Above and beyond service/repair. Needed a new spring yet entire door was serviced. Very satisfied with the work completed.
Description of Work: Replaced Springs, serviced door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Edye M.
08/2014
5.0
garage doors
  + -1 more
He explained the costs of the repairs completely so that we were able to make an informed decision about whether to repair or replace. He had the parts with him to replace and did so in a short time. We were happy with the service he provided.
Description of Work: Diagnosed why the garage door was not opening and ultimately endded up installing a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Merri C.
03/2014
5.0
garage doors
  + -1 more
We were very pleased with our experience with Newtown Garage Door Company. They were very prompt getting back to us with each correspondence and we were lucky to be scheduled within a few days since we could not open the door. This was a single door installation which took about 2 hrs. Dennis cut the old door panels in half making it manageable for garbage collection which didn't take place for a few days otherwise he would have put everything at curbside. Everything was left clean and neat and we are finally looking and quot;and quot;up to dateand quot; with our new, no handle, great quality garage door. Love dealing with a family owned business, they take pride in their work and value their customers.
Description of Work: Installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$845

Michael W.
01/2014
1.0
garage doors
  + -1 more
I called on January 2nd with regard to replacing a garage door opener.and was told that Dennis would call me back that day. I got not response that day;. I called the next day and got apologies and promises that he would call me that day. Weeks have gone by and still no call. If you're in Newtown, and you need garage door work, contact Royal Doors in New Jersey. Mike is excellent!
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Newtown Garage Door Co Inc
I'm unsure how to respond here as I do not have a record of these phone calls. This review is basically a promotion for a competitor. It is understandable if there were calls placed and we didn't respond to leave feedback to that matter. Positive feedback should be left for the company that was hired. However, the promotion of a competitor in my company profile is very unprofessional and detracts from the validity of this review.

Joshua S.
09/2013
2.0
garage doors
  + -1 more
I contacted Newtown Garage Door company on four occasions via both phone and email. During all four phone calls I spoke with a different person and was told that they would be out to look at the door, or someone would contact me back. At no point did I receive a return call or have anyone stop to look at the door at the time they said they would. Seeing as they were local, were recommended, and their sticker is on my original door, i wanted to give them the business. Unfortunately this wasn't the case.
Description of Work: I needed a bent panel replaced on a garage door at my house and was looking for an estimate for a direct replacement including installation.

Rating CategoryRating out of 5
responsiveness
2.0


Cynthia B.
07/2013
5.0
garage doors
  + -1 more
Called and service was performed same day.
Description of Work: Replaced part that wore out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Barbara M.
07/2013
5.0
garage doors
  + -1 more
They were very nice, clean. It was a very nice experience.
Description of Work: He provided a annual check up on 3 of my garage doors, one then needed a new motor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elizabeth T.
07/2013
2.0
garage doors
  + -1 more
I never received an estimate at all. The least he could do was give me an estimate, as the job was worth several thousand dollars. I chose another one of Angie's List companies to do the job instead.
Description of Work: I called this company for an estimate on getting new garage doors. His wife answered and told me that he would not come to my house for an estimate, but that he would send me an estimate by email in a few days.

Rating CategoryRating out of 5
responsiveness
2.0


David M.
07/2013
5.0
garage doors
  + -1 more
Everything went smoothly and Dennis was great to work with
Description of Work: Installed new garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

james C.
04/2013
5.0
garage doors
  + -1 more
I called them on Monday 4/22/2013 and spoke to Ronnie. I had researched the opener and knew what unit I wanted. she gave me the price and scheduled my appt for 4/24 between 1:30 and 2:00pm. Dennis arrived promptly at 2pm. He reviewed the work to be done and explained the installation process and exactly what work he was going to do. He got right to work and completed the job in 2 hours. He programmed the 2 remotes for our cars and the keyless entry remote that he carefully mounted on the panel next to the garage door.Great job from start to finish. The opener works great and is very very quiet. We can't hear it operating in the house at all. I highly recommend this company and we would call them again.
Description of Work: Garage door opener replaced with a LiftMaster 8550 belt driven, battery back-up and keyless entry system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$553

Kenneth C.
03/2013
5.0
garage doors
  + -1 more
Very responsive and friendly service. The work was started and finished when they said it would be. The work area was left clean.
Description of Work: Replaced two garage door openers and performed maintenance on doors and rails.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Geralyn C.
08/2012
5.0
garage doors
  + -1 more
I called Newtown Garage Door Co. from research on Angie's List. A spring snapped on my garage door the night before, and I didn't know if it could be repaired or if we needed a new door. Ronnie (mom), anwered my call and explained in detail what could be done, she was very helpful and informative. This is a family owned business so her son, Denis, arrived same day at 3:00 p.m. and replaced both springs in about 20 minutes. He was very polite and efficient. Job we done!
Description of Work: Replaced two springs on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194.8

Amy P.
08/2012
5.0
garage doors
  + -1 more
They were wonderful to deal with. I called on Monday and they came out on Tuesday, and completed the work in a timely and professional manner. I would definitely use them again!!
Description of Work: I needed three openers installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

BRUCE B.
05/2012
5.0
garage doors
  + -1 more
Last month, our automatic garage door opener would almost close, then reopen. After making some adjustments to sensitivity and downward pressure that seemed to work for a couple of days, the problem returned. After further troubleshooting with the owners manual, I realized the gear chain was stretched out. I called the Newtown Garage Door Co., which had originally installed the opener. Someone came out that day, agreeing that the chain needed to be replaced. He evaluated the entire door, and we agreed no other work was required. Within 90 minutes, he had replaced the chain and completed a and quot;tuneupand quot; on the motor and the door. While I suspect I could have gotten a lower price for the work, I was quite pleased because the Newtown Garage Door Co., I believe the quick diagnosis and completion of the work, as well as the quality of work, was more than worth it.
Description of Work: Replaced chain on garage door motor and did sundry maintenance tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

CLIFFORD H.
04/2012
5.0
garage doors
  + -1 more
Newtown Garage Door was the third company that bid this job. They were the highest bid (by about $300) but I hired them without hesitation. They were pleasant to deal with, seemed more knowledgeable, and were punctual and professional every time I interacted with them. They used Clopay doors which, after researching the options, were the door I wanted. I went with wood grain insulated doors for this heated garage. I used the existing, nearly new, opener. They replaced all of the track and installed new torsion springs. They managed to do all of that without damaging an old and fragile suspended ceiling in the garage. The doors were special order and took nearly a month to come in - but they told me that beforehand. They arrived promptly on the scheduled day and managed to replace both doors by late afternoon. The installation seems to be excellent. The doors are good fit and they didn't put a scratch on them installing them. I was very pleased with the quality of their work. They took away the old doors and old track. They left behind all of the packing material for the new doors and a garage door opener box (which was surprising, given that they didn't install an opener for me). The garage needed a good sweeping to clean up miscellaneous nuts, screws, nails, and saw dust - which I did when I got home. I would certainly use them again and have already recommend them to friends.
Description of Work: Remove and replace one 8x18 door and one 8x8 door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Michael R.
03/2012
5.0
garage doors
  + -1 more
I called them, they responded that day, came back the next day, and did the work. They were pleasant, competent, and easy to deal with. They didn't make a mess. I didn't compare prices although I thought it was a little high. They did the work efficiently, quickly, knew what they were doing, and came to do the when they said they would. I give them high ratings and would use them again in the future.
Description of Work: They did a repair for me. It was a bad connection in one of the wires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Thomas K.
02/2012
5.0
garage doors
  + -1 more
This company completed the original install of my 16 ft door and it has worked perfectly for ten years. Then on Sunday, we pressed the button on the Garage door and it did not open. Thought and quot;uh oh!and quot; time to replace the opener. Had to pull the traveler off the track, the whole bit, just to get the car out. I put a call into Newtown Garage Door Co. Inc.on Monday morning and they were out the next day to repair it - not the opener, just a pulley thingy and a spring-a-ma-bob and presto it was fixed for under $200 bucks, a rarity these days. A truly enjoyable experience.
Description of Work: Garage door pully repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert M.
01/2012
5.0
garage doors
  + -1 more
After contacting Newtown Garage Company, they were out when promised, fixed the problem and kept to the quoted price. Very satisfied with all aspects of my service.
Description of Work: Garage door opener was not working. Instead of replacing the entire motor, the tech suggested and we agreed to just replace the plastic gears. This was done and the door has been working fine since then.Very satisfied with the professionalism and honesty of this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CAROL L G.
05/2011
5.0
garage doors
  + -1 more
People from Newtown Garage Door Co. Inc. were very professional. They appeared to be quality oriented. They really knew how to treat their customers. I would use them again in the future if required.
Description of Work: I had Newtown Garage Door Co. Inc. put in a new garage door about two weeks ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

136 Durham Rd, Newtown, PA 18940

www.newtowngaragedoorcompany.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Newtown Garage Door Co Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Newtown Garage Door Co Inc accepts the following forms of payment: Check
Yes, Newtown Garage Door Co Inc offers free project estimates.
Yes, Newtown Garage Door Co Inc offers eco-friendly accreditations.
No, Newtown Garage Door Co Inc does not offer a senior discount.
Yes, Newtown Garage Door Co Inc offers emergency services.
No, Newtown Garage Door Co Inc does not offer warranties.
Newtown Garage Door Co Inc offers the following services: Installation & repair all major brands of garage doors & electric openers
Currently we do not install or repair swing-out doors.

Contact information

136 Durham Rd, Newtown, PA 18940

www.newtowngaragedoorcompany.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM