Thomas Carpet & Upholstery Cleaners strives to provide a superior cleaning service delivered with courteous, professional care so that our customers will be confident to recommend our company to their family, friends and neighbors! We respond quickly and professionally to our customer’s needs. Whether you live in Philadelphia, Delaware, Chester or Montgomery Counties, we are able to schedule your cleaning at a time that is convenient.
Business highlights
45 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly
Services we offer
Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.
Excellent. He came, cleaned the carpet and did the job.
Description of Work: They did carpet cleaning on two rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Thomas Carpet Cleaners
Hi [Member Name Removed], Thank you for letting us know how we're doing. We look forward to serving you again.
Kevin B.
02/2017
5.0
ceramic tile, house cleaning, floor cleaning
 + 1 more
everything went well, very friendly and professional
Description of Work: He cleaned kitchen floor and sealed them
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
Thank you for taking the time to write a review. I'm glad you were happy with the work we did for you. We look forward to serving you again.
Lauren S.
01/2017
5.0
carpet cleaners
 + -1 more
Went great. Very friendly and quick service. Highly recommended
Description of Work: Cleaned three rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Thomas Carpet Cleaners
Thank you for taking time to write a review, so glad you were happy with the job we did. We look forward to serving you again.
David W.
12/2016
5.0
carpet cleaners
 + -1 more
Great! They got out some of the tougher stains that another company refused to clean.
Description of Work: Carpet cleaning after tenant moved out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Thomas Carpet Cleaners
Thank you for your review. We look forward to serving you again.
Gail F.
12/2016
5.0
carpet cleaners
 + -1 more
The carpet was very clean. He did a great job and was very though explaining what product he was using.
Description of Work: We had 4 bedrooms and steps cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for your review.
james E.
12/2016
5.0
carpet cleaners
 + -1 more
Far exceeded our expectations. They were extremely professional, on time and most efficient. Wouldn't hesitate to recommend them and certainly will use them again.
Description of Work: carpet, stairs and hallway cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thanks for the positive review. We look forward to serving you again.
Peter C.
12/2016
5.0
carpet cleaners
 + -1 more
Everything went really well. Mark arrived on the early side of the time window I was given. He got right to work after clarifying a few questions I had. I helped him move a couple mattresses and beds to get started, and when he was finished, everything was back in its place with foam blocks under furniture to protect the wood from moisture. Prior to the cleaner arriving I moved a lot of my smaller furniture in to rooms that didn't have carpeting and did my best to make the cleaning as easy and thorough as possible. This took me about a day to move things, straighten up, and do a real good vacuuming. After the cleaner arrived I had to go to work for a couple hours, and returned mid-day when he was wrapping up. I wasn't around for all the work he did, but I completely trusted him to be in my place while I wasn't there. !00% professional team of 1. I'm very happy with the carpet cleaning. Mark (the cleaner) answered all my questions and did a great job. Would absolutely recommend Thompson Carpet Cleaners to anyone.
Description of Work: I had all the carpeting in my condo cleaned—3 bedrooms, 3 flights of stairs and 2 hallways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from Thomas Carpet Cleaners
Thank you for taking the time to write a great review. I'll be happy to let Mark know that you were happy with the work he did for you. We look forward to serving you again.
ROBERT & SUSAN S.
12/2016
5.0
carpet cleaners
 + -1 more
Fine. They managed to squeeze us in with very short notice and did a great job, avoiding scented products as we asked. We've used them before and will continue. Price was reasonable.
Description of Work: Cleaned carpets in several rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT & SUSAN S.
11/2016
5.0
carpet cleaners
 + -1 more
well. they could schedule cleaning with just a few days' notice, arrived on time, did fine job.
Description of Work: cleaned carpets in 3 rooms & short hallway, with odor removal for pet urine. took Angie's' coupon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Thomas Carpet Cleaners
Glad you were happy with our work. We look forward to serving you again.
Joe R.
09/2016
5.0
carpet cleaners, ceramic tile
 + 0 more
They were fantastic: prompt, friendly, and they did an amazing job. our carpets and tile (and grout) look almost new. Highly recommended!
Description of Work: Carpet and tile cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Thomas Carpet Cleaners
Thank you for the great review, glad you are happy with our work. We look forward to serving you again.
Martina C.
07/2016
5.0
carpet cleaners
 + -1 more
It went amazingly well. He arrived early and was at my house before my appointment time. He moved the sofa around and back while he was cleaning. Keeping the sofa lifted for air circulation. Will definitely use again. Charged me $20 over the coupon for the upstairs hallway.
Description of Work: Carpet cleaning. Living room with two bad stains; stairs and upstairs hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for the review, I'm so glad to hear that you were happy with the work we did for you. We look forward to serving you again.
Kristen H.
06/2016
5.0
carpet cleaners
 + -1 more
I was very pleased with this purchase and service. The customer service was great, and the service provider showed up promptly on time. He was there maybe an hour and a half. He prepped and cleaned up after he finished, and we had no issues. All of our walls had been stripped of wallpaper, spackled, and sanded so the carpets were a mess with dust. After they were done, you wouldn't have known. The resulting carpets look and feel clean. Great service for a great price, definitely recommended!
Description of Work: Deep cleaned our carpeted stairs, upstairs hallway, and 4 bedrooms including closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
Thank you for your review . I will let Steve know that you were happy with the work he did for you. We look forward to serving you again.
Michael C.
05/2016
5.0
carpet cleaners
 + -1 more
We bought a home in January 2016 where the previous owners neither appreciated the home nor gave it any TLC. They had a light colored dog and 6 months later we are still vacuuming up dog hair from the rugs. Anyway the front room of the home had light colored carpeting which was nasty in spots. We considered taking it up and putting hardwood to match the rest of the home. We decided to give it a shot at cleaning and if that was a fail, we'd go the hardwood route. We did our homework and asked for a bid via their online service. We received a quote a day later and arranged via online for service. The tech arrived on time, moved furniture, and thoroughly cleaned the carpeting. He explained how long it would take to try, put pads under the furniture and did a good job. We were pleased. The carpet was not left soaking and the grunge for the most part came out. We have no issues and will hire to work on other non-hardwood rooms in our home.
Description of Work: Cleaned two rooms in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Response from Thomas Carpet Cleaners
Thank you for your review, I'm glad you were happy with the work we did in your home. We look forward to serving you again. We do clean hardwood floors if you find you need those cleaned as well.
Linda D.
04/2016
5.0
carpet cleaners, house cleaning
 + 0 more
The technician arrived on time and explained the process. I had carpets cleaned in the past but never with these superb results. My berber carpets are about 20 years old. Other companies have explained the spots left behind as "wear and tare". Today there were no "spots left behind" Unbelievable, they look like new. I'll be using Thomas from now on. Thank You!
Description of Work: Unbelievable results. I never knew what deep steam cleaning meant until I hired this Company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Thomas Carpet Cleaners
Thank you for taking the time to write such a great review. I will be sure to let the technician know how happy you are with his work. We look forward to serving you again.
Peter F.
04/2016
5.0
carpet cleaners, house cleaning
 + 0 more
Very impressed with this person. He was able to remove some stains that hadn't come out completely through numerous professional cleaning efforts. Carpets have never looked so good. Didn't try to talk me into "extras" like deodorizing or stain resistance sprays. Excellent!
Description of Work: Cleaned hallways and carpeted rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Thomas Carpet Cleaners
Thank you for taking the time to write such a nice review. I will be sure to let the technician know that you are pleased with his work. We look forward to serving you again.
Jonathan B.
04/2016
5.0
carpet cleaners
 + -1 more
They did a very nice job. They were able to fit us in to their schedule on a short notice. The rug downstairs is kind of an off white color so dirt can show up really fast in the traffic areas. When he finished initially everything looked great. But the next day when the carpet dried there was an orangish tint to it. So we called them back and they were quick to come out and fix the problem and took care of it and everything looks great we appreciate all their hard work. We would with out a doubt use them again.
Description of Work: Cleaned a large area rug and carpet in extra large boys room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Thomas Carpet Cleaners
Thank you so much for taking the time to write a review. I will be sure to let the technician know that you were pleased with his work. We look forward to serving you again.
Fred B.
03/2016
5.0
carpet cleaners
 + -1 more
The carpets look as good as new, much better than two previous outcomes by other vendors. We are amazed at how wonderful they look, and for less money that previous cleanings. Steve was a pleasure, describing each step he was going to take and providing a realistic estimate of how long it would take for the surfaces to dry.
Description of Work: Cleaning of wool-blend wall to wall carpet in 22' x 16' family room and runner on 12-step stairway. Application of Maxim Protector for easy stair removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143.1
Response from Thomas Carpet Cleaners
Thanks for the great review. I will tell Steve that you are pleased with his work. We look forward to serving you again.
Diana B.
02/2016
5.0
carpet cleaners
 + -1 more
We had a large, black ink stain on the carpet in my son's room which splattered into an area about 1.5' x 1.5'. Ken came out, looked at the stain, and gave an honest assessment. He said that almost all of it should come out. I respect honesty above all . . . and I like that he did not just come out and say that every inch of it could come out before he even had a chance to work on it. We knew this was a tall order. To our delight, about 95% came out. If you were not looking for it, you really couldn't tell. And the hallway carpet looks brand new. Ken was prompt, clean, polite, and very good at his job. I would definitely hire Thomas Carpet Cleaners again.
Description of Work: Removed ink stain from carpet and cleaned hallway carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Response from Thomas Carpet Cleaners
Thank you for taking the time to write such a nice review. Ken will be happy to hear that you were pleased with his work. We look forward to serving you again.
Michele D.
01/2016
5.0
carpet cleaners
 + -1 more
Excellent!! Highly recommend
Description of Work: Cleaned three bedroom carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Thomas Carpet Cleaners
Thank you for taking the time to write a review. I will let Steve know you were happy with the job he did. We look forward to serving you again.
Jody D.
11/2015
5.0
carpet cleaners
 + -1 more
They were excellent - highly recommend to anyone.
Description of Work: Cleaned the whole upstairs wall to wall carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
Thank you for taking the time write a review. I will be sure to let the technician know you were happy with the job he did at your home. We look forward to serving you again.
Eric S.
11/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
On time, professional, courteous and thorough. Would definitely use again.
Description of Work: Clean carpets, two high back chairs, love seat, stairs and area carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Thomas Carpet Cleaners
Thank you for taking the time to share your experience with us. We look forward to serving you again.
karen M.
11/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
friendly man---I think named Steve did an excellent job--they look great again
Description of Work: cleaned 2 sofas beautifully
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$248
Response from Thomas Carpet Cleaners
Thank you for taking the time to write such a nice review. I will be sure to tell Steve how happy you are with the job he did on your sofas. We look forward to serving you again.
Judith A.
10/2015
5.0
carpet cleaners
 + -1 more
It went very well. He was on time, very polite, thorough and quick.
Description of Work: He cleaned my wall-to-wall carpet in 2 bedrooms, living room and dining area. The total area was approx. 900 sq ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Thomas Carpet Cleaners
Thank you for taking the time to tell us about your experience. We look forward to serving you again
Carl J.
09/2015
5.0
carpet cleaners, ceramic tile, house cleaning
 + 1 more
The technician was on time and introduced himself as Dylan. He was very polite and personable. As we spoke throughout the visit, it became apparent that he was very knowledgeable in his profession. He explained everything he was going to do and why. He also saved me $25 with one of his suggestions. Very happy with the work. The floors look great and I would definitely use them again in the future.
Description of Work: Cleaned tile and grout in kitchen/dining area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Thomas Carpet Cleaners
Thank you for taking the time to write such a positive review. I will be sure to let Dylan know that you were pleased with his work. We look forward to serving you again
Cathy M.
09/2015
5.0
carpet cleaners
 + -1 more
They come, they're reasonable , and they do a good job. Very professional!
Description of Work: Carpet Cleaning Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Thomas Carpet Cleaners
Thank you for the positive review; we look forward to serving you again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Thomas Carpet Cleaners is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 3:30 PM
Tuesday: 8:30 AM - 3:30 PM
Wednesday: 8:30 AM - 3:30 PM
Thursday: 8:30 AM - 3:30 PM
Friday: 8:30 AM - 3:30 PM
Saturday: Closed
Thomas Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Thomas Carpet Cleaners offers free project estimates.
Yes, Thomas Carpet Cleaners offers eco-friendly accreditations.
Yes, Thomas Carpet Cleaners offers a 5% senior discount.
No, Thomas Carpet Cleaners does not offer emergency services.
Yes, Thomas Carpet Cleaners offers warranties.
Thomas Carpet Cleaners offers the following services: Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.