Thomas Carpet & Upholstery Cleaners strives to provide a superior cleaning service delivered with courteous, professional care so that our customers will be confident to recommend our company to their family, friends and neighbors! We respond quickly and professionally to our customer’s needs. Whether you live in Philadelphia, Delaware, Chester or Montgomery Counties, we are able to schedule your cleaning at a time that is convenient.
Business highlights
45 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly
Services we offer
Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.
Thanks for taking the time to write a review. We look forward to serving you again.
Carol S.
07/2020
5.0
carpet cleaners
 + -1 more
Steve, the serviceman, arrived on time, and did an excellent job. He was friendly, took care of our belongings, and got the carpets nice and clean. I would recommend him.
Description of Work: Wall to wall carpet throughout house needed cleaning. Some furniture had to be moved.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for the review. I will be sure to let Steve know that you are happy with the work that he did for you. We look forward to serving you again.
Garry C.
07/2020
5.0
carpet cleaners, ceramic tile
 + 0 more
Excellent job! The technician arrived on time and did an excellent job. Our carpets and tile kitchen floor look great. The cost was very reasonable. The customer service representative made getting a quote and booking the service a pleasurable experience. Thanks for a great job!
Description of Work: Carpet & Tile floor cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Thomas Carpet Cleaners
Thank you for the great review, we look forward to serving you again!
Ginny Adams O.
10/2018
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Excellent. The technician, Mark, was fantastic--very professional, cordial and he did a great job. I would use Thomas Carpet Cleaners again in a heartbeat.
Description of Work: Cleaning of carpets, rugs and one chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Thomas Carpet Cleaners
Thank you for taking the time to let us know how we are doing. We always strive to make our customers happy with the work we do. We look forward to serving you again.
Daniel S.
08/2018
5.0
carpet cleaners
 + -1 more
Great company to hire. They are not the cheapest but they show up when they say and do an excellent job. Would recommend.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
HI [Member Name Removed], Thank you for taking the time to write a review and let us know how we are doing. I'm so glad you were happy with the work we did for you and we look forward to serving you again.
Anthony F.
07/2018
5.0
carpet cleaners
 + -1 more
Technician was very professional and the job was performed in an excellent manner. Very pleased with the results.
Description of Work: Carpet Cleaning for three rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148.4
Response from Thomas Carpet Cleaners
Thank you for taking the time to write a review. I'm glad to hear you are happy with the work we did for you. We look forward to serving you again.
Roger V.
06/2018
5.0
carpet cleaners
 + -1 more
Very well. Spots we thought were permanent came up, and the overall outcome was excellent.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for the review, I will let the technician know that you were happy with the job he did for you. We look forward to serving you again.
Sue B.
12/2017
5.0
carpet cleaners
 + -1 more
Very pleasant and efficient young serviceman.
Description of Work: Livingroom & Diningroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Thomas Carpet Cleaners
Thank you for taking the time to let us know how we are doing. We look forward to serving you again.
kathryn M.
12/2017
1.0
carpet cleaners
 + -1 more
It didn't! They refused to come; said it was too far for them
Description of Work: carpet cleaning of 4 rooms
Rating Category
Rating out of 5
Response from Thomas Carpet Cleaners
I am questioning your rating of our services as we did not do any work for you. You are well out of our service area and your area should not have been listed with Angie's List. We have found other areas that also should not have been included in our service areas and we are in contact with Angie's List to correct this.
joyce G.
11/2017
5.0
carpet cleaners
 + -1 more
I am a repeat Thomas Carpet Cleaner customer and have never been disappointed with their technicians or the quality of their work! The technician today was Luke. He arrived on time, introduced himself, listened attentively as I confirmed what needed to be done, and began to work without delay. Carpets were overdue for cleaning and presented quite a challenge! Luke did an excellent job and the results exceeded my expectations! He was professional, respectful of my furniture, friendly, and very competent. He is an asset to your organization! I will continue to use only Thomas for future carpet care as they are THE BEST!
Thank you for the great review, I am so glad you are happy with our work. I will be sure to let Luc know that you were pleased with his work. We look forward to serving you again.
James C.
11/2017
5.0
carpet cleaners
 + -1 more
Great job and easy to work with. Highly recommend.
Description of Work: Clean family room carpet and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for taking the time to let us know how we are doing, we look forward to serving you again.
Mary G.
11/2017
5.0
carpet cleaners
 + -1 more
Thomas Carpet Cleaners was highly recommended to me by the carpet retailer I had purchased my area rug from. They were there when I called & set up an appointment for the following week. Came on time - completed cleaning quickly & with no mess. Very professional & personable. I had 3 stains on the carpet that I had tried to spot clean myself to no avail - he removed all 3 - really pleased.
Description of Work: Large area rug & steps cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169.6
Response from Thomas Carpet Cleaners
Thank you for taking the time to share your experience with us. I am so pleased that you are happy with the work we did for you and we look forward to serving you again.
CYNDY A.
10/2017
5.0
carpet cleaners
 + -1 more
Excellent, conscientious, friendly.
Description of Work: Excellent, conscientious, friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Thomas Carpet Cleaners
Thank you for taking the time to let us know how we are doing. We look forward to serving you again.
Wonderful, excellent, there are not enough adjectives to describe how it went. I can't express my gratitude and appreciation for their service and timeliness.
Description of Work: I had an incident were some soot got into the room while I was cleaning a chimney in Havertown. Very powerful back draft, it was my fault for not getting my bigger vacuum sooner. Ended up using two vacuums and tarping off the opening. [*** Link removed ***] I received a call the next day that there was dirt on the furniture and floors and they were expecting company over the weekend. I quickly called Thomas Carpet cleaners and the owner John Thomas responded immediately even though they were booked up. The customer was extremely happy as was I. Thank God for Thomas Carpet cleaners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Thomas Carpet Cleaners
Thank you for taking the time to let us know how we are doing. Glad we were able to help you out and that the upholstery came up so nicely. We look forward to seeing you again.
Stephanie G.
09/2017
5.0
carpet cleaners, floor cleaning
 + 0 more
Amazing price for the amount of cleaning they did. Extremely meticulous, moved furniture! So happy with the finished product!
Description of Work: Carpet and hardwood cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
So glad you are happy with the work we did for you, we look forward to serving you again.
Linda D.
07/2017
5.0
carpet cleaners, floor cleaning
 + 0 more
I call this company at least once a year they do such a wonderful job. My carpets are old but they can steam new life into them!
Description of Work: professional cleaning of all carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
Thanks [Member Name Removed], We appreciate your business and thanks for taking the time to write a nice review! John
Kathy P.
07/2017
5.0
carpet cleaners
 + -1 more
This is the second time I have used this company and was pleased this time as before. They are easy to deal with and always on time. They do the best at removing stains! I am very pleased with their work.
Description of Work: Carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Thomas Carpet Cleaners
Thank you [Member Name Removed], it's always nice to hear from our customers and know that they are happy with the job we do. Thank you for taking the time to write a review. We look forward to serving you again.
Carla E.
06/2017
5.0
carpet cleaners
 + -1 more
It went pretty well. They were on time and took great pains to keep my cats from escaping outside or getting into the basement. They were nice guys overall. :) The cleaning products didn't smell strongly and everything was dry 6 hours later. Overall an excellent experience!
Description of Work: Carpet cleaning for whole house - basement, 5 bedrooms, office, several hallways and a staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Thomas Carpet Cleaners
Thank you for taking the time to let us know how we are doing. We appreciate knowing that you are happy with the work we did for you and look forward to serving you in the future.
Mark C.
05/2017
5.0
carpet cleaners
 + -1 more
Very well done. Service person named Mark was methodical, efficient and detail oriented. The company also communicated the nature of the work very well.
Description of Work: Carpet cleaning of about 600 sq. ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thanks for taking the time to let know how we are doing. [Member Name Removed] will appreciate knowing that you were happy with the work he did. We look forward to serving you again.
Ellen U.
04/2017
5.0
carpet cleaners
 + -1 more
Everything went great. The only problem I had was one I inadvertently caused. The team at Thomas Carpet Cleaning worked with me and were adaptable to my schedule. They worked with me when I had to reschedule and gave an incorrect address. I cannot express with words how much that helped me. One of the few things that went right with the move. John and everyone in the office was very patient with me and Dylan did a great job on the carpets
Description of Work: Carpet Cleaning for 1500 square foot townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for purchasing our Angie's List deal/ I'm so glad you were happy with the work we did for you. We look forward to serving you again.
Richard L.
04/2017
4.0
carpet cleaners
 + -1 more
ok, newer carpet, cleaning was more scheduled maintenance. Have use prior to clean a sofa which came out nice.
Description of Work: carpet cleaned
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Rinu J.
04/2017
3.0
carpet cleaners
 + -1 more
It was okay, not excellent.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from Thomas Carpet Cleaners
You may have confused my company with someone else because we did not service your house on 7/1/2016.
Geoff A.
04/2017
5.0
carpet cleaners
 + -1 more
The previous company I used to clean my carpets used to be great but have seemingly gone down hill a bit over the years in terms of quality. I decided to give Thomas Carpet Cleaners a try because of an Angie's list deal and a recent illness from my dog. I will definitely be sticking with Thomas Carpet Cleaners for the future. They were able to get older marks that my previous company said just wouldn't come up (and never really seemed to try). I can certainly understand that some marks/stains won't come up, but I appreciated that Thomas Carpet Cleaners actually tried some different techniques rather than just pass over it a few more times like the other company. In the end, I was very pleased with the service. Thanks again!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Thomas Carpet Cleaners
Thanks for the review. I'm glad you gave us a try and that you were happy with the work we did. We look forward to serving you again.
Sheila D.
04/2017
5.0
carpet cleaners
 + -1 more
His attention to detail and careful work around my furniture made it a seamless job. Nothing was disturbed; anything moved put back in place; and, Mark was able to get a spot out of my chair that has been resistant.
Description of Work: Mark came and cleaned all the carpets in the apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from Thomas Carpet Cleaners
Thank you for your great review. I am so glad you are happy with the work Mark did for you. We look forward to serving you again.
Frank C.
04/2017
5.0
carpet cleaners
 + -1 more
Excellent .... prompt and professional
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Thomas Carpet Cleaners
Thank you for your review, we look forward to serving you again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Thomas Carpet Cleaners is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 3:30 PM
Tuesday: 8:30 AM - 3:30 PM
Wednesday: 8:30 AM - 3:30 PM
Thursday: 8:30 AM - 3:30 PM
Friday: 8:30 AM - 3:30 PM
Saturday: Closed
Thomas Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Thomas Carpet Cleaners offers free project estimates.
Yes, Thomas Carpet Cleaners offers eco-friendly accreditations.
Yes, Thomas Carpet Cleaners offers a 5% senior discount.
No, Thomas Carpet Cleaners does not offer emergency services.
Yes, Thomas Carpet Cleaners offers warranties.
Thomas Carpet Cleaners offers the following services: Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.