MICHAEL A CARR GARAGE DOOR SERV

Called Michael Carr and was able to come out a couple days later. Fixed only what was needed and did not try to upsell any additional parts. Very professional and has been in the business since early 80's so he knows what he is doing. Pricing was fair as well

Rollers had come off the rail. Mr. Carr replaced the rollers and the pulleys and adjusted a 2nd door. Very prompt, efficient service. highly recommend.

Prompt professional. Could have done better job with weather stripping. Overall a job well done.

They responded very quickly when contacted. Came to my house to assess the problem, and returned in a few days to install the new motor. Completely pleased with the result.

Very happy with door installation - operation and appearance. Initial contact for on-site visit and estimate was done very professionally. Estimate was accurate. All questions were answered. Office assistant and communication very professional all the way through. Would highly recommend.

Great! He arrived with the appropriate parts based on our description of the problem. Installed it perfectly and efficiently. Totally fixed the problem and price was very reasonable!

Terrific. Services was completed on scheduled day. They even balanced and lube the door and serviced the push plates on the wall. Invoice was on the door and I was charged the exact price of the estimate. I wish there were more companies in this world that were as professional as this one.

Michael was familiar with the garage door since he installed it when our house was originally built, so we thought he would be the best person to fix it. Michael himself came out a couple of days after I called the office and spoke to Ruby, who is very pleasant and knowledgeable. Michael came on time and did the necessary work to get the door to work again within the time frame allotted for the repair. He also did some basic maintenance on both doors. He is straightforward, efficient and was a pleasure to work with. We were very pleased that he was able to repair the door so that we would not have to replace it. We recommend him highly, and would not hesitate to use Michael in the future.

All went very well. Completed in 1 day. Doors look and function great!

initial technician was not thorough; contacted Mike Carr directly and he came out to review what was done/not done per the work order and my expectations. after a few minutes of discussion Mr Carr was appologitic for the original technician and offered to refund the fee paid; again after a few more miutes of discussion, I suggested he send a different technician to do the "tune up". Mr Carr then stated "I am here, I will complete the service call". He did and everything was perfect. I have used Mr Carr in the past and this is the reason to keep using his services. I will continue to refer Mr Carr to my friends. Thank you.

Michael Carr and his team are first rate. Mike is great to talk with and his team are very professional and do terrific work. The installer was on time, and completed the door installation quicker than I anticipated. I hight recommend this team. Dave Berwyn, PA

Michael A Carr Garage Door Service installed a new garage door opener that my husband and I were not able to figure out. They were happy to use the one we had already purchased and were so quick, professional and knowledgeable about the installation. The technician checked the springs, the door and the tracks before installing the new opener. He was so quick and informative. I would definitely recommend Michael A Carr and I will use them again when we are ready to get a new garage door. Wonderful service!

no service or estimate rendered

When I booked the appointment,I told the woman my current garage door opener was a Genie. She told me that Genie was out of business and they had no parts except chains for them. I thought the chain on mine was broken. The appointment was for 1-3 pm. At 2:55, received a call from the repairman apologizing for being behind schedule and advising he would be here in 15 minutes. Twenty minutes later, I got a call from him again. He could not find my house because his office gave him the wrong address. When he arrived, he looked at my Genie door opener and told me they don't work on Genie's, they are a horrible product and he had no chain or parts for it. He told me the motor was burned out and offered to install a new opener for around $400. I declined. He did not charge me for the service call. I wasted an entire afternoon for nothing. The woman in the office should have told me the truth. They do not work on Genie door openers.

Based on Angies List reviews I had pretty high expectations for this vendor, and they didn't disappoint. We were looking to replace a decades-old garage door opener (so old it didn't have auto reversing, which is pretty dangerous). When I called, they knew exactly what I wanted, quoted a price which I thought fair ($400 installed), made a quick appointment. On the date the installer, Greg, called to say he was running early, and would it be ok to come an hour sooner had expected him? It was ok, and within an hour it was all done. He showed us how to operate it, and that was that. Totally painless, works fine (so far).

Work completed perfectly and efficiently. He even came out on a Saturday and had the materials on his truck to complete the job.

They wouldn't even come to look at a simple problem of new garage door not sitting properly on the bottom of floor, but they were more interested in quoting a price of 90.00 dollars for coming out for the first 30 minutes and then for every 15-minutes there after is going to be 13.95 cents. Plus any parts that would be needed. Absolutely unfair......

They were prompt and very professional. The did an excellent job in replacing our really old door and garage door opener. I was worried that it won't fit, but everything fits perfectly. I would definitely use them again.

Excellent service, Very professional. Replaced all hardware, tracks, old opener. Door fits perfectly. They reviewed everything related to door openers, and safety features.

I was in process of selling my house, and one of the items requiring repair was the fact that the garage door lift didn't automatically reverse with back pressure, which is a standard safety feature. I called Michael Carr looking to get a quote for either repairing the unit, or replacing it. My expectation was that they would send some one out (which I would likely be charged a flat fee for), then make recommendations from there. Much to my surprise, the owner got on the phone with me and asked me a series of questions about the unit to identify the problem. I'm fairly handy, but had no experience with lifts, so the kind gentlemen had to be pretty patient with me as he described in great detail what steps I needed to do on the phone, in order to diagnose the problem. We were actually able to diagnose, and partially fix the issue (by adjusting some settings we got it to stop upon back pressure, but not reverse). The reverse switch was shot. He explained that to bring the unit up to code I'd have to replace it, as the switch in question was no longer manufactured, and quoted me several different models over the phone, ranging from very economical to high end. Overall it was extremely refreshing to speak to someone not looking to rake me over the coals, and was more interested in ensuring I understood the problem and had options. I haven't booked the replacement yet (the sale actually fell through so no urgency to the issue), but I defintely will be using Michael Carr for any garage door needs I have in the future.

Mr. Carr was punctual, efficient and courteous. He removed the old door and tracks, installed the new system, tested it, and made sure that it worked properly. He took all the related debris away, and a few weeks later contacted us with a follow-up phone call to make sure that we were happy customers. We continue to recommend him to our friends.

Michael told me how the work would happen and when he could get to the project. He did his work on time, left no mess and more than 6 months after the work he did still looks good and the garage doors work well. There was a bit of delay in getting the work completed but Michael told me of this in advance.

They were extremely knowledgeable and helpful in determining what they needed to do. They did exactly what they said they would and came back after for a service call.

We called Michael the day we started having trouble with the garage door and were able to book an appointment for the next day. He was very knowledgeable about the issues with the door and explained the problem and performed the needed repair quickly and efficiently. He also gave some opinions about the eventual need to replace the door but didn't try and sell us on it at the current time, but we will certainly be giving him a call when we are ready to replace the door.

Very knowledgeable without being patronizing. Helped us in a pinch by temporarily fixing a failed spring while we waited for our new door. Had much better selection of finishes and colors that competitors.