Custom Gardens LLC is a small business that rehabilitates overgrown plantings to create a landscape that blends existing and new plants.
*Using native plants when appropriate or as the client requests.
*Using deer-resistant plants in areas with deer.
*Creating curb appeal for houses going on the market.
*Removing plants in anticipation of an addition to the house and restoring the plants after the work is completed by integrating the plantings into the rest of the landscape design.
*Reviewing plantings and landscapes with new homeowners who have yet to learn what is on their property or what kind of care the plants require.
We offer a consultative service to homeowners that teaches them aspects of landscaping they want to learn how to do themselves. This service is billed at an hourly rate.
Business highlights
18 years of trusted experience
Eco Friendly
Services we offer
Landscaping design, plant and tree installation, maintenance, and consulting.
Services we don't offer
Lawns or lawn maintenance, snow removal, hardscaping, sidewalk work, trench digging, grass, artificial turfs, sprinklers, synthetic turfs, sod, lighting, tree removal, french drains, water damage, and cutting grass.
Ellen and Oscar put together a great design, did an excellent job with the implementation and landscaping, were cost conscious, and have continued to take an interest in the health and development of the plants they installed.
Description of Work: Garden design and installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for this wonderful review! The new shade bed we made for your came with lots of creative challenges: attractive from four sides, a path for the children, colors you like that are visible to you you even when you are not standing next to the bed. Your input on colors and plant preferences from the examples I gave you were critical to the success of this new bed. We are so delighted that your neighbors are complimenting you on this garden and very pleased to be asked to help you with some additional areas on your property.
Jerilynn R.
01/2023
5.0
landscaping
+ -1 more
Ellen has redesigned gardens for me at two separate locations, each time offering excellent, well-informed planning in which I was included as fully as I wished. We met beforehand to visualize plans, then Ellen followed up with plant and garden layout suggestions. If changes were needed (very few), she cheerfully adjusted the plans. She offered interesting choices. When our plans were set, she purchased the plants and her expert team saw that they were put into place carefully. I've received many compliments on each of my gardens, and I can't recommend Ellen't work highly enough! My second garden is smaller than my first. The second garden needed plant removal and mulching after the new plants were in place.
Description of Work: Removal of old/poorly growing plants Plan for new plantings in keeping with our wish for native plants as much as possible Integration of plants and trees we wanted to keep (magnolia, holly, some ferns) Purchase and installation of new plants Mulching area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,443
Response from Custom Gardens LLC
Thank you for this wonderful review! The crew and I always enjoy working with you. It is a pleasure discussing your plant ideas with you and offering suggestions for plants you may like. We both like to promote natives so that makes your projects even more rewarding. We appreciate that you took us with you when you moved to your new location.
Bonnie F.
09/2022
5.0
landscaping, lawn service, mulch, pavers, gravel
+ 2 more
The entire experience from our first contact with Custom Gardens, LLC to the beautiful finished project was excellent. In fact, it exceeded all of our expectations. Ellen Covner, the principal of Custom Gardens, LLC is a consummate professional: extremely experienced, intelligent, creative, and competent. What we most enjoyed about our client-designer relationship with Ellen was the collaborative approach she welcomed. Ellen went to great lengths to understand our vision for landscaping the grounds of an 1810 Colonial home to bring it into alignment with a natural aesthetic for both that era and our region. Ellen committed to substantial research to provide us with a beautiful design and photos of plants with very detailed descriptions. Her proposed choices reflected our aesthetic and she continued to work with us to refine the list so that it perfectly matched our vision. The proposal she submitted was the most comprehensive and thorough that I have ever received from a landscape designer (many photos included to guide our plant selection). Being contractors ourselves, my husband and I very much appreciate that Ellen has chosen to work with high quality plant and material suppliers as well as an expert installation crew. The crew that installed our new landscaping arrived on time, worked hard, we’re congenial and communicative, and stayed late to get the job done. They accomplished more in one day than former landscape installation crews with whom we have worked have been able to accomplish in three. In terms of personality, Ellen is extremely accommodating and easy to work with. At one point, she agreed to meet via FaceTime to be able to look more closely at certain areas of the garden. Additionally, throughout the design/cleanup/installation process, Ellen was always very generous with recommendations on measures we could take to keep the project within our budget. Finally, the icing on the cake is that the final project cost was at the low end of Ellen’s estimate. We are completely satisfied (thrilled, in fact) with the results of Phase 1 of our landscaping plan, and we are already in preliminary discussions with Ellen regarding the next phase of our multi-year landscape plan. Please note that the cost of the project indicated below includes approximately $1,400 for plants.
Description of Work: Design services, complete come proposal with costs, plant selection, plant delivery, installation, mulching, fertilizing, ongoing consultation before/during/after project
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Judi G.
07/2022
5.0
landscaping, lawn service, mulch
+ 1 more
They did a great job, professional, and thorough. A team of 5 people worked very hard for 2 solid days. Nice crew too. Planning to hire them to do additional work for me, specifically planting new plants in one of the areas that had been overgrown and full of weeds that I had them clear out. I will work with the owner, Ellen, to design the area with plants I will love. Landscaping work is not cheap but Ellen gave me costs up front so I knew ahead of time ballpark of the expense and I was not surprised by the invoice.
Description of Work: Major trimming of shrubbery as well as cleaning out overgrowth, edging and mulching
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Custom Gardens LLC
Thank you for this wonderful review. It is clear that you are a talented gardener however, over time many areas had become overgrown. We love "reclaiming" gardens. You were very clear what you wanted which directed us in our work. I am looking forward to moving on to the design phase with you.
Sara M.
07/2022
5.0
landscaping
+ -1 more
My old landscaping was too large and too formal for my house - Ellen and her great crew did a masterful job! They replanted the old large shrubs in sparsely-planted side beds and Ellen designed new landscaping in keeping with the style of the house. Along the way she offered helpful suggestions for the entire property - Ellen is a problem-solver! I love what she’s done and enjoy working with her. I highly recommend Ellen and her Custom Gardens crew to you -
Description of Work: Landscape Design, Installation and Maintenance
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for this wonderful review. You made our work easy with your clear view of what you did not like about your current landscaping and a feeling for what you would like. As with many clients, we found that moving otherwise good plants from the front of the house to other locations accomplished landscaping priorities that were lower on the priority list. This saves overall landscaping costs, especially since inflation, labor difficulties, and other factors have made [Member Information Removed] plants more expensive and smaller than in the past. I am glad that we could make a start on the [Member Information Removed] landscape for the front last year and look forward to finishing the front for you this season.
Kyle M.
09/2021
5.0
landscaping, lawn service, mulch
+ 1 more
Ellen and her team are excellent to work with. I would recommend them for any project in your yard.
Description of Work: Landscaped Our Yard
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you very much for this terrific review. You had good plants that we could re-use to better effect. That reduced the need for us to buy new plants for you. You were clear about what you liked and did not like about your landscaping when we started. That made it very easy to come up with a plan for you. The crew and I are delighted that you are pleased with our work. Thank you for giving us this opportunity to transform your landscaping!
Rose C.
08/2021
5.0
landscaping
+ -1 more
Outstanding! Ellen, Oscar and the entire team are professional and have the highest standards. They have re-landscaped two of my properties and always go above and beyond. She is very responsive and has incorporated our ideas into the overall design. Ellen is extremely knowledgeable and is willing to share her expertise on care and maintenance.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you very much for this wonderful review. Asking us to help you with your new house after we landscaped your previous house is one of the best compliments we can receive. Each property offered unique challenges and opportunities and the crew and I are delighted that we have satisfied your goals for each landscape. It is always a pleasure to work with you.
Theresa S.
08/2021
5.0
landscaping
+ -1 more
Ellen and her team were fantastic - professional, prompt, and a pleasure to work with. We love our new landscaping and have received many compliments from people passing by.
Description of Work: Redesign and planting of landscaping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex B.
08/2021
5.0
landscaping, mulch
+ 0 more
Ellen and her team did such an amazing job designing and planting our garden beds. Ellen took into account that we were new to this and made sure to suggest low maintenance plants that still beautifully complimented our home. She provided several options to choose from throughout the design process and was very responsive. Her team who constructed the beds was very professional, punctual, and did a fabulous job. We plan on using them going forward for both new projects and maintenance of past projects.
Description of Work: Landscape design and planting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you very much for this wonderful review! It was a pleasure to work with you to create a landscape that complements your 1800s farmhouse and meets your maintenance, color, and other preferences. We like to collaborate with our clients and your choices of a gated arbor, ornamental pots, and other architectural details make our work look even better. We look forward to continuing to care for your property as you request. Thank you for giving us this delightfully challenging opportunity.
Lakshmi N.
03/2021
5.0
landscaping
+ -1 more
We couldn't be more pleased with the services of Custom Gardens. Ellen Covner, the owner, is very responsive and has an excellent team to help her wonderful designs come to life. She is very mindful of your preferences, takes detailed notes and sends you several alternatives to pick from. Her knowledge of plants and trees is phenomenal. She is very particular that the work gets done right. All through spring and summer people would stop on the street to compliment our garden. All credit for which has to go to Custom Gardens who have tended the yard and garden for several years before we bought the home last year. We cannot comment on the price because we have not done any comparison shopping.
Description of Work: All the landscaping in our yard and window boxes - new plantings as well as maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you very much for this wonderful review. As you mentioned, we have cared for this property for many years and we were honored that you allowed us to continue working on your new property. It has been a pleasure to adapt the existing landscaping to your preferences so that the landscape looks and feels like you. Thank you also for including photos!
John P.
12/2020
5.0
landscaping
+ -1 more
Custom Gardens began working for us in 2010. We needed help to remove invasive vines and ivies that had covered many of our trees and shrubs. Ellen Covner and her crew were thorough in their work. We found that some trees had died from the vines. Custom Gardens removed the dead material and has worked for us ever since. They check with us to schedule maintenance when it is needed and make sure to ask us if there are any problems that we want addressed outside of usual maintenance. Over the years they created a landscape we have thoroughly enjoyed while optimizing the use and re/use of of older plants. They optimized space with container plantings. Including our favorite herbs. New plants and flowers were in our favorite colors. They planted annuals in containers for the summer, and included plants, such as strawberries, for our children to enjoy. We recently moved to a new house and brought Custom Gardens with us. They reviewed with us the plants on our new property and answered questions we had about them. Some plants needed restorative pruning; others were transplanted to locations that were healthier for the plants and gave us more screening. We are very pleased with their work and delighted to have them on our new property.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for this wonderful review. We care about offering landscape services to our clients that reflect their goals, personalities, and taste. Inviting us to help you with your new property this year is one of the best compliments we can receive. It's hard to believe that we have been caring for your property for 10 years and we look forward to many more!
Barbara H.
09/2020
5.0
landscaping, lawn service, mulch
+ 1 more
We had a great experience with Customs Gardens. We wanted to completely redo our front and side gardens but had a change of plans in the middle of the job. Ellen and her crew were willing to work out our concerns and the finished product turned out just the way we wanted. We would certainly recommend them for your landscaping needs.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you very much for this review. Your house is so charming and you have done so much with this small space over the years, that I had a good idea of your Landscape style. As we discussed your project, your goals were very clear. The crew and I enjoyed working with you and helping you and creating a new landscape that is pleasing to you blends with the rest of the landscaping. Ellen Covner
Jerilynn R.
05/2020
5.0
landscaping, lawn service, mulch, tree service
+ 2 more
I couldn't be happier with the work that was performed. The clean up and mulching work were completed efficiently and carefully. The pruning was more than my husband and I could handle responsibly, and that was done well. Now, months later, our bushes and trees are bursting into leaf and flower, much healthier from the pruning! With Ellen's advice, I selected a magnolia to replace a tree that had become diseased, and that, too, is thriving, even in its first year.
Description of Work: Spring clean up, mulching, and substantial pruning of shrubs and trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
edward D.
05/2020
5.0
landscaping, mulch
+ 0 more
Ellen was a pleasure to work with. We hired her last year to come out and size up our front beds which were a mess. I told her my goal was to not spend my weekends weeding. She delivered. She came out to size up the property and we talked about what I wanted (what to remove, what to add) and all within my budget. She also came up with a detailed estimate so the final price would not be a surprise. Her crew did a terrific job and left a clean property. We had her back this year to do a refresh of the same job. I might also add that she knows her plants and we appreciated her knowledge of plants that are native to the area as well as her knowledge of which plants would be deer-resistant. We would definitely hire her again for future yard projects.
Description of Work: Front beds needed to be cleaned out from years of weeds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for this review. We are so glad you are pleased with our work. We try to solve your landscape problem and replace it with something that meets your goals and you will enjoy looking it. We were delighted to see you again this spring. it was good to see that the front yard had behaved itself after our work. The irises have filled in nicely and nice you can see them without competition from weeds. Thank you also for asking us to strategize about creating a privacy planting in your back yard that you will like and that will be low maintenance.
Abbey P.
04/2020
5.0
landscaping, lawn service, mulch, tree service
+ 2 more
We live in a small twin house and hadn't touched the landscaping since we moved in 2 years ago. We knew we wanted to clean it up since it was too crowded and had become very overgrown, but we didn't have much experience or knowledge to know how to go about the project. We were also operating with a relatively small budget. Ellen did a thorough consultation with us to determine what kind of look we wanted to achieve. She reviewed each plant and tree we had to let us know what could be saved and rehabilitated, or potentially moved elsewhere on the property. She then put together a thorough proposal with various options for the spaces we knew we were going to plant something new. She was always quick to respond and the time between our first meeting and when we had the work done was minimal. Her crew was very professional, they communicated with us throughout the 1.5 days they were at our house to double check placement of plants, etc. In conjunction with Ellen, we changed a few things last minute while the crew was working, and everyone was flexible. Overall, we had a great experience. We felt that Ellen was very straightforward and trustworthy from the start, and we really felt confident in her knowledge approach. We highly recommend Custom Gardens!
Description of Work: Landscaping including removal, rehabilitation, and new plantings
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for this wonderful review. We try very hard to maximize the landscaping potential for each client property. In this instance, there were some overgrown shrubs that placed elsewhere and pruned property, helped achieve the your goals for your landscape and budget. Your responsiveness to our questions and suggestions also made it easy to give you a landscape "look" that you now enjoy. Thank you for asking us to help you with your property.
Zelma M.
08/2019
5.0
landscaping
+ -1 more
First, Ellen and Oscar came to evaluate the property very promptly. The day we scheduled for the visit had rained and we thought they were going to cancel but they didn't. They spend about 90 minutes with us evaluating every area of the property and offering great insight of what needed to be done. We learned so much that day about our place we were actually very excited to get the work done. We scheduled them within days of the consult. They performed the work beautifully. Ellen is very methodical, attentive to detail and professional. We loved working with her and picking her brain for ideas on how to best mange our property. They are definitively going back to continue working on other areas of the property and for regular maintenance. I have spoken with many landscapers and designers before and none of them made feel confident they can tackle the property. Ellen took the time and effort to customize and attend to our needs. We are extremely happy with their services.
Description of Work: My property sit on a hill the plateaus at 3 levels. The grounds are covered with english ivy and the property y has a lot of overgrown shrubs and trees. We needed a lot of cleaning and taming of the vegetation on the property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Custom Gardens LLC
Thank you very much for this detailed and enthusiastic review. Your property is indeed a challenge. However, we could see that the basic design was good and most plants were healthy. We agreed up removing some ailing little trees which added a little light to the shade. We want plants to look like they haven't been touched even though we pruned back a number of yours quite a bit. Now they fit into the overall landscape better and should continue to do well. We look forward to the next project you have for us!
DIRK S.
10/2018
5.0
landscaping
+ -1 more
Ellen was very responsive. Was able to give us several ideas on how to properly landscape the area. Her crew was very processional and helpful with the whole process. She followed up on some watering issues we had as well. Will definitely use her again.
Description of Work: Landscaping around pool house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Custom Gardens LLC
Thank you for your review. We were delighted to be asked to help you landscape around the new pool house and were able to do so in a way that used some of your plants on site as well as new ones that you approved. We also did some maintenance on pool plantings, including pruning your ornamental Japanese maples and re-using the spiraeas that were crowding the Japanese maples by adding them to the new pool house plantings. When we finished, we had integrated the new plantings with the existing plantings so that the design had a good flow in color and plants. We very much enjoyed the latitude you gave us to work with the plants on site to give you the result that you wanted.
Gina W.
10/2018
5.0
landscaping, lawn service, mulch
+ 1 more
Excellent extremely efficient and beautifully done. The staff was knowledgeable and very polite. We are thrilled with the results
Description of Work: Landscaping and garden maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Custom Gardens LLC
Thank you very much for your review. We were delighted that we could re-use some of your most beautiful plants that were in the wrong place, giving you better views and highlighting rather than obscuring your beautiful house. You gave us total creativity in re-creating the courtyard garden and your "Wow" said it all. We are very appreciative of the opportunity you have given us to care for your property, making it more beautiful and lower maintenance.
jonathan A.
07/2018
5.0
landscaping, mulch
+ 0 more
Ellen and her team did a great job recreating our landscaping. Our new home had very large beds that she reshaped and replanted for us. She took the time to get to know our tastes and preferences for types of plants, colors and maintenance required. She presented different and creative ideas beyond the generic concepts that other landscaping companies offered and re-purposed some of the plants and an overlooked rock in our yard which saved us money as well.
Description of Work: New landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Custom Gardens LLC
Thank you for this wonderful review. it is very important to me to create a landscape that met your goals of smaller, neater, and low maintenance, deer resistant plants. I am delighted that your are pleased. Ellen Covner
CHRISTOPHER S.
07/2018
5.0
landscaping
+ -1 more
Ellen was wonderful to work with. She was willing to work within our budget constraints while providing transparent, excellent service. We are thrilled with how our landscape has turned out and will be working with Ellen in the future to bring some life to shaded bed areas around the property. We had partially done the landscape in front of our house and wanted to find someone we could work with to not only guide us along to complete the rest of the front, as well as side of the house, but whom we could develop the rest of the property with. We had an idea of some plants we liked but were not 100% certain on how to tie it all together. Ellen came to view the property and we decided we’d start with her as a consultant (with the intention of doing the labor ourselves). I think this was the best scenario. Ellen listened to what we liked and recommended several options to use, and how to relocate some of our existing plants to tie into the rest of the landscape. Once we decided on the plants we went to local nurseries on our own (which we like to do). Discussing types of plants and soil with Ellen gave us valuable information to search for what we needed. As we found new items, we discussed with Ellen on their practicality in the space (via email and txt). She was always very responsive and would let us know when she was busy on a job and wouldn’t be able to get into details right away. Perennials that were recommended and we couldn’t find were ordered by Ellen and brought to the property. She also found us two wonderful Jane magnolias. Ellen gave us great information on amending the soil and instructed us where to find the elements we needed (we have saturated clay soil). She then showed up to deliver the plants once we were ready and spent time instructing us on how to plant, as well as layout where we were placing everything (both new and items we were relocating). We relocated some of the hydrangeas and black dragons that already existed, and added other evergreen to compliment. All in all a great way to work with a professional and learn. She does have a crew if you don’t want to get your hands dirty as well.
Description of Work: We had partially done the landscape in front of our house and wanted to find someone we could work with to not only guide us along to complete the rest of the front, as well as side of the house, but whom we could develop the rest of the property with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Custom Gardens LLC
Thank you so much for this wonderful review! I enjoy consulting with a client who wants to do the work. It gives me a chance to help the client achieve his/her goals and your wife's input helped me suggest plants that you both would like. The completed project looks fantastic and I hope you are getting lots of compliments from your neighbors. Ellen Covner
Katherine M.
06/2018
5.0
landscaping
+ -1 more
We’ve had a great experience working with Ellen Covner. We really needed help with our front yard (a small strip by the street that quickly becomes a very steep slope leading down to the house); we had worked with two other gardeners, but neither panned out in the end. We wanted minimal yardwork, so were looking for something that would be as close to maintenance free as possible, relatively deer-proof, and - blue. Ellen delivered with a very creative design using native plants, which she and her crew installed in two stages. She was able to make excellent use of some of our existing plants (including the wild ferns, which love our yard!), moving them when necessary to fit into the overall design. Our neighbors are very pleased at the new look, as are we! Even if we had the time to do it all ourselves, we would never have come up with anything as beautiful.
Description of Work: Design and installation of landscaping in front yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for your review. We enjoy a challenge; and you gave it to us with the steep slope in the front of your property. It was great fun to work with plants in a blue and silver (makes the blue more blue) palette and we really enjoyed this creative opportunity. We were also fortunate that you had lots of good plant material on site and were amenable to our rearranging it. Thank you very much for allowing us to work for you last fall and again this year. Ellen Covner
Debbie F.
06/2018
5.0
landscaping
+ -1 more
Ellen was a delight to work with. She helped redesign all the beds in the front of our house. We began with an initial consultation where she listened to my needs and preferences (deer-resistant, shade-loving, color variations) and made suggestions. We then communicated via email to finalize the plan. She ordered and delivered the plants, and guided and taught us as we planted (which was our choice due to budget constraints, although she does have a team that work with her). She is personable, responsive, knowledgeable and lovely to work with. In addition, she was willing to work within our budget. We are delighted with the final result.
Description of Work: Landscaping Design and Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Custom Gardens LLC
Thank you for this descriptive review of my consulting service. You have a lovely setting which seems to have become a favorite hangout for the deer. It was a fun challenge to suggest plants that you liked and the deer did not. You and your husband were very attentive to my explanations for planting, watering, mulching, etc. and did a great job. I am so glad you are pleased with outcome. Ellen Covner
KATHLEEN S.
03/2018
5.0
landscaping, mulch, tree service
+ 1 more
Ellen Covner and her Custom Gardens staff are extraordinary and a pleasure to work with! After having major stucco remediation done on our house last summer, we were left with substantial damage to our landscaping. In addition to replacing what had been damaged, we decided to overhaul the existing beds. We interviewed three other landscape companies, but contracted with Ellen because she offered, by far, the best personalized service and range of creative ideas for bringing out the beauty of our home. It was a large project, and Ellen spent hours with us discussing possibilities for re-design, color preferences, and plant selections. She presented many beautiful and unusual, deer-resistant options for perennial plants, trees, and shrubs. Ellen also has contacts within the landscaping community that we were able to utilize for tree relocation (Yes! We were able to move large, much-loved trees to different locations on our property!) and hardscaping needs. Our project is still ongoing this Spring and we are looking forward to seeing the dramatic results of the planting’s done last Fall.
Description of Work: Landscaping design and planting gs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Custom Gardens LLC
Thank you very much for this wonderful review. I had not realized that you had interviewed other landscapers before deciding upon us. What a tremendous compliment! You are very clear about your goals and interests which is so important to making this collaboration successful. The crew love working on your property and being part of this landscape transformation. We appreciate the opportunity to work with you and create a landscape unique to you.
Fred J.
11/2017
5.0
landscaping, mulch
+ 0 more
The project turned out great. can wait to see it in the spring when things grow in a little more
Description of Work: We had extensive landscape work done after getting new siding installed. Ellen gave us some great ideas how to change the front entrance and move some existing plants around.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Custom Gardens LLC
Thank you very much for your review. It was a pleasure to work with you. As we mutually decided, we moved some of your plantings to give others more room to grow, while the moved plants extended your lovely rhododendron beds. I am delighted that you liked my idea to expand one of the beds with some new plants, including winter-blooming hellebores, and others that will give you more color throughout the season. You requested low maintenance plants so we used those which require little care. And since you like to do your own maintenance, I made sure to give you care instructions for the new plants. And, I am always available to a client for questions about care and maintenance of plants.
J Richard S.
10/2017
5.0
landscaping, mulch
+ 0 more
Ellen consulted with us to determine the look we wanted. She was extremely knowledgeable and helpful. And she had a vision as to how she could best transform our property. First she coordinated with a tree service to address the tree work that was needed. Then Custom Gardens cleaned, pruned, shaped, and mulched. They moved plants that were being mowed by the lawnmower into a bed that was empty after the weeds were removed. The crew was friendly, careful, and well informed. Our yard looks beautiful now. We are very pleased with Custom Gardens' work and have asked them to maintain our property. We give them our highest recommendation!
Description of Work: We recently purchased a lovely house with grounds that had been neglected for over two years. Plants were growing into one another; weeds were everywhere; some shrubs were obscuring windows and growing up over gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Custom Gardens LLC
Thank you so much for this review. We love rehabilitating neglected properties such as your new house. The landscape reflected the efforts of several owners over the years. We wanted to make the landscape look and feel more like you. Our work promoted the health and appearance of the plantings. By moving plants out of reach of the lawn mower we were able to keep them healthy as well as put them in a bed by the house where they will fill in the formerly blank space, making that bed more appealing as well as reducing the recurrence of weeds. The crew and I are very appreciative that you have asked us to provide maintenance for your property.
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Service Categories
Landscaping,
Mulch and Topsoil
FAQ
Custom Gardens LLC is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Custom Gardens LLC accepts the following forms of payment: Check