Whitmer Tile 3G

My wife and I remodeled our bathroom in December 2017. Because we needed a tile installer, we went to Home Advisor and chose Witmer Tile to tile the shower and bathroom floor. About a year ago, I noticed water stains on the ceiling tiles in my office/man cave. As I continued to watch over the next several months, the stains became worse and the footprint of the shower became more prominent on the ceiling tiles. To notify Scott Witmer and utilize the warranty he provided for his work, I called Witmer Tile on February 5, 2020. I was informed he was in New York working and that he would return my call when he returned the following week. After receiving no return call, I texted Scott directly on March 14 with no reply. On April 16 I sent Scott pictures of the damaged ceiling, receiving a response on April 27 that he would try to look at it. Again he did not follow through with his promise to contact me nor did he honor his warranty. My final attempt to get Witmer Tile to honor their warranty was on May 5. Again I received a promise he would look at the problem when he got back from Wilkes Barre. To date, I have received no response, and now the porcelain plank floor tiles are coming loose. What recourse do I have? I am notifying Home Advisor of his failure to stand behind his warranty and work.

I had a small job and Scott was willing to take the job at a reasonable price. Quality of the work is a 10+ in my book and I m very picky.

Great and professional work done by Dallas!

Scott was very professional and his assistant Dallas was very good and did a fantastic job. I would totally recommend Whitmer Tile to anyone!!

They did a great job on my tile floor and backsplash in the kitchen. They were very prompt and great at communication.

The labors that put the floor down was wonderful very polite but the company itself no good

Scott called when he said he would. Showed up exactly also when he said he would. Did the job in the time he said it would take. Billed the job out at the price he said it would cost. Oh....did I mention he did a fabulous professional job. What more can you ask in a contractor?

Scott was professional, great communicator, the job was done in the time frame he agreed to do it. Price was reasonable. Already have them looking at a second job.

Scott is easy to work with and does meticulous work

Very pleasant folks!

Great value for the price, very professional.

I can't say enough about this company. if you wan't good work at a reasonable price then this is the company. thank you whitmer Tile. I will be back.

They were excellent to work with.

Scott went above and beyond in helping with tile selection and ordering. He was relentless in trying to keep the job on schedule and came in under budget. Shane did a great job keeping me up to date on progress, communicating complications (we have a REALLY old house), and working through the unique challenges inherent with the old house. Dallas and the rest of the team were all extremely personable. It was great working with these pros and I would certainly hire them again when the next project comes along. Thanks Witmer Tile 3G!!

The team was very courteous, professional, patient and my new floor looks great. If future projects arise, I would definitely reach out to Whitney Tile.

Excellent, friendly communication. Courteous employee. A fantastic job!

A Job will done.

Excellent craftsman! Scott is extremely knowledgeable in his trade. I have used his company for multiple jobs and have never been disappointed.