All in all, it was a good experience. Lisa was knowledgeable and helpful regarding the types and styles of flooring material, and offered samples to try at home. The installers were excellent, professional, and thorough. They cleaned up very well, and were efficient workers and pleasant to work with. The floor looks terrific. As a side note: we chose Stout based on friends' recommendations. We had bad experiences with another flooring company, and did not trust that company any longer.
Description of Work: We had the company install a new kitchen floor surface. We selected the tiles at the store, then someone came out and took measurements for an estimate and offered advice about style and installation. We accepted the bid, and the flooring was ordered. Once the materials were available, the installers (Jack and Chris) arrived (a bit late, but not a problem) and set to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
David K.
05/2014
5.0
carpet installation
+ -1 more
While I did have to pay a small amount for the measuring service/quotation, the quote that I received was very competitive and actually fit my budget. I compared their prices and services with 5 competitors and Stout's came out on top - no haggling was necessary. The quality and selection of the carpets/vinyl in their showroom is impressive and they provided honest feedback on the different styles when I was deciding what to purchase. Frank and Andy performed the installation and did an excellent job - both very prompt and professional. I'll be recommending them to friends/family members.
Description of Work: Installed carpet and vinyl in basement.
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
STOUT'S DISCOUNT CARPETS is currently rated 5 overall out of 5.
No, STOUT'S DISCOUNT CARPETS does not offer free project estimates.
No, STOUT'S DISCOUNT CARPETS does not offer eco-friendly accreditations.
No, STOUT'S DISCOUNT CARPETS does not offer a senior discount.
No, STOUT'S DISCOUNT CARPETS does not offer emergency services.
No, STOUT'S DISCOUNT CARPETS does not offer warranties.