I wish I could give no stars! Very unprofessional, no communication and unorganized. I reserved this company for my move on August 4th. When I made the reservation I asked the owner if all the supplies (truck, Dolly etc) would be provided she assures me it would be. The day before the move I haven’t heard or had a confirmation that everything was okay. I called her and confirmed she said all is good she just texted the “guys”. Back story I delivered my baby in July via c-section so I’m 3 weeks post op on the day of the move. The day of the move the movers showed up on time they walk in it two highschool kids. They have no dolly and no truck. I called the owner and asked why they don’t have anything I was told they would she stated the guys truck with the dolly broke down and he couldn’t come. Zero communication the movers moved literally one lamp at a time I had to call her back and tell her there’s no way they would be done in time with them moving like this she allowed them to stay until the move was complete. I had to call my family to help. I hired movers because I shouldn’t of been lifting/moving and my cousin and I moved 75% of the place and when they left it still wasn’t complete They broke my daughters vanity I texted the owner pictures and the receipt she proceeded to tell me she would only pay for half and when I said no she hung up on me and blocked my number.
Description of Work: Moving boxes and furniture
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Betsy L.
07/2023
5.0
moving companies
+ -1 more
We needed heavy things moved from our sweltering third floor attic out to our barn. The guys just left, so and we couldn’t be happier. Professional, friendly, and careful. Not Nick on anything, even with narrow stairs and tight bends. Highly recommended.
Description of Work: Heavy things moved from house and garage to barn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Ravikanth G.
11/2015
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert K.
11/2015
2.0
moving companies
+ -1 more
unknown
Description of Work: Three man team packed and loaded a U-Pack trailer. The three men were earnest and hard working and gave the impression that they knew what they were doing. But, they did not do a very good job of packing. There was a lot of damage to the goods. First off, they packed all the boxes in the front of the trailer with little regard to the fragile labels. Many of these were found crushed under the weight of heavy books placed on top of them. Next, they packed the furniture which was bulky and required padding. They did a reasonable job stacking it, but they did not secure the furniture or pads well enough because it shifted during transit causing tears and scratches to the majority of pieces. Finally, the ran out of space so I had to rent a U-Haul for the remainder of the load. There should have been enough room, but because, all the smaller boxes which could have been used to fill space and help secure the bulky furniture were already packed. Not happy with the results. Overall, the workers were hard working but lacked supervision and experience.
Rating Category
Rating out of 5
quality
2.0
value
4.0
responsiveness
4.0
punctuality
5.0
$680
Judy R.
12/2014
4.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$540
William J.
01/2012
5.0
moving companies
+ -1 more
The young men arrived on time and were very professional. They did not stop until the work was complete. They took extra time to ensure that everything was placed where I needed it. They did such exceptional work that I have hired them again to come out and help me move heavy furniture around. I would highly recommend 3B Helpers to anyone needing moving help.
Description of Work: I moved from a one bedroom temporary apartment to a home that I purchased. I had a POD full of furniture as well as furniture in the apartment that needed moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from The 3 B Helpers
Thank you for your kind words....it was our pleasure to help you out...give us a call anytime you need help and we will be there for you.
J. Terry R.
11/2011
5.0
moving companies
+ -1 more
I had a terrible experience while trying to move to a new home. When the first company no longer took my phone calls, I made the call to 3 B Helpers. They were friendly and worked their butts off. They moved everything that was piled into my garage into my new home and moved the rest of the items in my old home to the new home. The price I was quoted was the exact price that I paid. They went above and beyond the call of duty. They did stuff they didn't have to do to - like unpack items in shabby looking boxes and repack them into new boxes.
Description of Work: I hired 3 B Helpers to finish a move that was never finished by a previous company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from The 3 B Helpers
I am glad it all worked out for you. My guys were happy to help...give us a call when you need us again. We will be happy to help.
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Service Categories
Moving Companies
FAQ
The 3 B Helpers is currently rated 3.9 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
The 3 B Helpers accepts the following forms of payment: PayPal
No, The 3 B Helpers does not offer free project estimates.
No, The 3 B Helpers does not offer eco-friendly accreditations.
No, The 3 B Helpers does not offer a senior discount.
No, The 3 B Helpers does not offer emergency services.
No, The 3 B Helpers does not offer warranties.
The 3 B Helpers offers the following services: Moving Labor
we do not have a moving truck. You have to rent the truck.