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Shelton Plumbing Inc.

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

Shelton Plumbing is a family owned and operated business that has served the A-K Valley for over 30 years. Our service area includes Westmoreland County, parts of Allegheny County, Southern Armstrong County, and Southern Butler County. We offer both Residential and Commercial services that are fast, affordable, and complete solutions to your plumbing needs. Please browse our web site to learn more about the ways we can help you! ***We now offer Trenchless Pipe Lining***

Business highlights

41 years of trusted experience

Services we offer

We offer both Residential and Commercial services that are fast, affordable, and complete solutions to your plumbing needs. Please browse our web site to learn more about the ways we can help you! ***We now offer Trenchless Pipe Lining***

Services we don't offer

HEATING & AIR CONDITIONING, SEPTIC & WELL WORK.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.997 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 97 reviews

James W.
02/2019
5.0
plumbing
  + -1 more
The Project went very well, the sink area was entirely upgraded and made more useful with the added "Spayer" and Filtered Water Spigot. Replacing existing features that are 30+ years old can be a challenge. That is why I have faith in Shelton's skilled Techs to handle that problem. John Shelton provides valuable advise - and an excellent service. Shelton Plumbing has solved several problems the past couple years. And as plumbing in older houses go - there will other opportunities in the future.
Description of Work: Replaced Kitchen Sink, Garbage Disposal, Faucet + Added Water Filter Spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

michael B.
01/2019
4.0
plumbing
  + -1 more
Work was done quickly and thoroughly. Thought the price was a little high for what needed done
Description of Work: Dryer gas line connect

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michelle W.
07/2018
5.0
plumbing
  + -1 more
Jake and Caleb were wonderful! I explained the problem and what I had tried to remedy it. They checked and rechecked everything. They never made me feel stupid or paranoid, something so appreciated. Also appreciated was the way they were very conscientious and made sure to wear their shoe coverings every time they came inside. Calling a plumber is, for me, scary, because something bad is/was happening that could get ugly/gross/destructive and expensive. I have used Shelton Plumbing in the past (although this was my first time with Jake and Caleb) and they always go above and beyond. They have a kindness across the staff that is rare to find these days.
Description of Work: My one toilet was making an odd noise and not flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Josie B.
04/2018
5.0
plumbing
  + -1 more
Problem was corrected; but the shut off valve for the toilet was leaking. Owner came out the next day and corrected the problem.
Description of Work: Faucet was replaced, toilet was not working properly and shut off valves had to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTOPHER W.
03/2018
5.0
sewer cleaning
  + -1 more
Contacted them in the morning and even though they were busy they fit me in. they did a great job and I could not be more satisfied.
Description of Work: Sewer line cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Vernon D.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
Left email regarding problem and Sarah took the time to call me on New Year's day to schedule appointment. Jake and Dylan were there first thing on January 2nd and fixed the problem. They were professional, polite, ensured floor was covered to protect and in general could not ask for a better experience. This the second time Shelton has served us and I could not recommend them more highly.
Description of Work: Kitchen drain plugged New Years Eve and had family coming for a funeral.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James W.
10/2017
5.0
plumbing, water heater repair
  + 0 more
The plumbing tech did an excellent job of installation. Best of all was their professionalism to evaluate problems area - like high water pressure on the incoming water line. The remedy was to install a pressure reducer to protect the new Hot Water Tank. Mr. Shelton did an excellent job of estimating and giving suggestions to solve our mini-powder room problem. The result was a very functional bathroom now. Took this opportunity to solve these plumbing problems and very satisfied. Would strongly recommend contacting Shelton Plumbing to help resolve a problem.
Description of Work: Had several items replaced - Hot Water Tank, Powder Room - commode and sink. Had repairs on a leaking laundry tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Shelton Plumbing Inc.
Our goal is to provide the the best Quality, Service and Price! Thank you for the excellent review!

Michael F.
10/2017
5.0
plumbing
  + -1 more
I thought that there was a water pressure problem in the house but Jake from Shelton Plumbing figured out that there were 3 different issues and that the water pressure was fine. He was prompt for both appointments and very capable in his work. I was able to get next day appointments for both visits. Sarah in the office schedules the next day mid-afternoon.
Description of Work: Remove clog from shower spigot, increase water flow from bathroom sink and replace kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shelton Plumbing Inc.
Thank you sir for the excellent review!

Buddie B.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Superior work, very clean, prompt, friendly and personable. Would definitely use them again
Description of Work: !st time, had a (stuck) faucet replaced in the tub, as well as a new bathroom sink faucet and tiolet-flushing innards. They were prompt, very clean and very friendly and personable. The second time, I had them replace my hot water heater. Again, prompt and quick, very clean and very friendly and personable (different people this time). I would highly recommend them and will definitely use them in the future for any of my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shelton Plumbing Inc.
Thank you for the great review! If you ever have a concern about something please let us know. We want to provide the best service possible.

Rich F.
09/2017
5.0
drain cleaning
  + -1 more
Very well...as always. John and crew and very accommodating and just a pleasure to work with overall. Walked me through a quick solution to a drain problem over the phone.
Description of Work: Talked through a drain issue with John over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shelton Plumbing Inc.
Thank you sir for the A+ review! We do our best to provide great service. Our team is ready for anything!

Sharon C.
08/2017
5.0
plumbing
  + -1 more
Service was scheduled for the day after our initial call. The young guys who completed the repair arrived exactly on time, were professional, pleasant and efficient in their work. They completed the work without complication and were on to their next assignment in just about an hour. YAY! They turned a problem into a good service experience. They will be my first call for any future plumbing issues in our home.
Description of Work: Replacement of a pedestal sink p-trap due to a spilled wax clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Shelton Plumbing Inc.
Thank you for the A+ review!

Clara C.
07/2017
5.0
plumbing
  + -1 more
Great. They contacted me within an hour or two, came out the next morning, and did a great job removing everything and reconnecting the remaining pipes. We needed this done ASAP because we discovered water seeping into that area of the basement, and needed to clean mold off of the walls, which the materials were blocking access to.
Description of Work: We needed an old water conditioner, salt tub, and copper pipes removed from our basement, and remaining pipes to be reconnected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Shelton Plumbing Inc.
Thank you for the excellent review! Everyone at Shelton Plumbing is trained and ready to take care of all your plumbing needs.

Jenee J.
07/2017
5.0
plumbing
  + -1 more
Great service. The scheduled me quickly, arrived on time, and did the work efficiently. I would highly recommend Shelton plumbing.
Description of Work: Replaced shutoffs for washing machine and installed gas shutoff for dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Shelton Plumbing Inc.
Thank you very much for the great review! We strive toward complete customer satisfaction.

Mary R.
07/2017
5.0
plumbing, home remodeling, sewer cleaning
  + 1 more
It was a pleasure to work with Shelton Plumbing, very professional, punctual, appreciated when you work full time. Great, great to work with, keeps you updated as to the progress and what to expect next. Responds quickly to any emails or text messages.
Description of Work: My project started out as a new toilet, vanity and floor. It ended up that the floor was not level and the plumbing followed the same route, it explains why the sinks and tub never drained well. John and his crew arranged for me to work with a contractor that he works with. The bathroom is absolutely fabulous. In the middle of all of the construction, the sewer backed up in the basement, I called Shelton plumbing in the morning and they came the same morning and unclogged the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from Shelton Plumbing Inc.
We really enjoyed working on your project and the history of the Farm House is amazing! Thank you so much for the great review!

Joan B.
06/2017
5.0
drain pipe
  + -1 more
Shelton Plumbing was very responsive to not only the initial call but to all other calls throughout the time of the work being done. Even received a follow-up call from them wanting to know how the replaced drains were working. Received a response to the first phone call within the same day. John and a 2-man crew were very thorough using a drain camera in diagnosing the problems of both our outside drains. He proposed a plan for replacement and quoted a cost. His plan would not interfere with a fence in our backyard. Another service proposed taking part of the fence down and other reconstruction in that corner of our backyard. John's plan did not involve taking down the fence and other backyard disruption, and the cost was less. John took care of calling the "1-800-dig" service to have all our underground lines marked. The crew came to do the job within a couple of days of our agreement. On the designated day the 4-man crew arrived at the agreed time and got to work immediately. Hand digging, done by 2 men, was needed for about 1/3 of the entire job, to avoid damage to underground lines. A trench digging machine was used by 2 other men for the remainder of the job. The men were well coordinated in completing the work on our drains from both sides of our home. The 2 outside drains (at least 60 feet each) from house to end of backyard were dug up, replaced and trenches refilled all in one 8-hour work day. This even included the spreading of fertilizer and seed across dug-up areas. All the men on the crew were courteous, personable and professional. We would definitely hire Shelton Plumbing for any problem within their domain. Thank You John and crew for a job well done!
Description of Work: Called with outside clogged drain problem; drains from gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,364

Response from Shelton Plumbing Inc.
Thank you so much for the excellent review! We take great care with every aspect of the jobs we are hired to do. Thank you again!

Patrick W.
05/2017
5.0
plumbing
  + -1 more
They did an excellent job very quick and responsive.
Description of Work: Sewer needed roots removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shelton Plumbing Inc.
Thank you sir for the excellent review and if you ever have any concerns please contact us. We want to provide the best service possible.

Norman G.
04/2017
5.0
plumbing
  + -1 more
Excellent job was performed and completed beyond my expectations
Description of Work: Washer wall connection unit needed repaired or replaced due to current unit being broken and leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Shelton Plumbing Inc.
Wow thank you for the A rating in all categories! We want to provide the best service on every job we do. Thank you again!

Gloria G.
04/2017
5.0
plumbing
  + -1 more
Shelton Plumbing returned my call within hours and scheduled time for the following day at 8:30 am. Aaron and Jake arrived on time, assessed the leak and provided an estimate. The cost was very reasonable. they repaired the leak, and cleaned the area thoroughly. Would recommend!!!
Description of Work: Repair a leak from second floor bathroom to first floor laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Shelton Plumbing Inc.
Thank you for the amazing review! I will make sure the technicians know you were satisfied with the work and thank you for the willingness to recommend us. Thank you!!!

Linda P.
04/2017
5.0
plumbing
  + -1 more
They were very quick to get here, courteous, on time. I knew the issues were minor and the charges were very reasonable.
Description of Work: Leaky pipe under kitchen sink and running toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Shelton Plumbing Inc.
No job is too big or too small! Quality service is very important to us with everything we do. Thank you for the great review!

Richard H.
02/2017
5.0
plumbing
  + -1 more
Got a call they were ahead of schedule. Shelton pluming showed up early after calling to make sure it was okay to do so. Both plumbers were very polite and friendly. Did a excellent job. Toilet looks fantastic and they cleaned everything up and were done in about 1.5 hours.
Description of Work: Replaced Very Old Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$548

Response from Shelton Plumbing Inc.
Thank you! I will make sure the technicians who were on site will know you were very satisfied with the work they completed. Thank you for the great review!

Mark D.
01/2017
5.0
plumbing
  + -1 more
Shelton plumbing came, and did a very neat/tidy job for us. Very Satisfied.
Description of Work: My bathroom tub spout need replacing on a Sunday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Shelton Plumbing Inc.
Thank you for the great review and taking the time to do so. If you ever have a question or concern about the service we provide please give us a call. We aim for 100% customer satisfaction.

Jerry B.
12/2016
5.0
gas leak repair
  + -1 more
I would definitely give them grade A. They are excellent.
Description of Work: We have used Shelton for gas leaking in 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Shelton Plumbing Inc.
Thank you sir for taking the time to give us a great review!

Rob A.
12/2016
5.0
plumbing
  + -1 more
Great! I know nothing about plumbing & they patiently explained options to me, and advised me in such a way that the work was done effectively & less expensively than I would have guessed. They easily could have gotten me to spend more money but instead after asking about my needs they advised an approach that saved me some $ and really put my mind at ease that these problems were expertly dealt with and are no longer issues.
Description of Work: Water pressure regulator installation, faucet replacement, drain inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Shelton Plumbing Inc.
Thank you for the great review! We do our best to provide a service that has your best interest in mind and also gives you that peace of mind. Thanks again for using our company!

edward H.
11/2016
5.0
plumbing
  + -1 more
I believe it was a good experience.
Description of Work: I used Shelton Plumbing Inc. for plumbing service. They replace the drain in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Shelton Plumbing Inc.
We are very happy to hear your experience with our company was satisfactory. Thank you for the great review and we look forward to serving your home for all your plumbing needs.

Coryn N.
11/2016
3.0
plumbing
  + -1 more
They refused to break down the estimate after we patiently waited 2 months for the estimate.
Description of Work: We requested an estimate. We were patient with them. Took near 2 months for the estimate to come through. We thought is,was high and requested a break down. They refused.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
2.0


Response from Shelton Plumbing Inc.
Our schedules did not seem to be able to connect for communicating the amount of work that needed to be done. We provided multiple estimates for the work and explained our estimates in great detail. We are sorry to hear that your experience did not go well with our Company.

Contact information

1556A GREENSBURG RD, New Kensington, PA 15068

http://www.johnsheltonplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
PA020784
Trade License Locale
State
Trade License Authority
Home Improvement Act
Trade License Expiration
10/21/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Electrical,
Gas Logs

FAQ

Shelton Plumbing Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 1:00 PM

Shelton Plumbing Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Shelton Plumbing Inc. offers free project estimates.
Yes, Shelton Plumbing Inc. offers eco-friendly accreditations.
No, Shelton Plumbing Inc. does not offer a senior discount.
No, Shelton Plumbing Inc. does not offer emergency services.
Yes, Shelton Plumbing Inc. offers warranties.
Shelton Plumbing Inc. offers the following services: We offer both Residential and Commercial services that are fast, affordable, and complete solutions to your plumbing needs. Please browse our web site to learn more about the ways we can help you! ***We now offer Trenchless Pipe Lining***
HEATING & AIR CONDITIONING, SEPTIC & WELL WORK.

Contact information

1556A GREENSBURG RD, New Kensington, PA 15068

http://www.johnsheltonplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 1:00 PM