Morow's Masonry Restoration

The Morow’s Masonry & Restoration crew were like superheroes and got my tough, dirty job done in just three days. Their expertise and work ethic were very impressive. All my concerns and questions were addressed immediately and the work crew did an outstanding clean up job each day and at the end of the project. From start to finish they were a pleasure to work with and I’m so pleased with the results. I highly recommend this company.

The MOROW crew performed on time, in a professional manner and above all the quality was as expected based on initial consolation.

They did a great job very professional. Would highly recommend them

Did an amazing job. Showed up on time. The repairs was done perfectly and gave us a true blessing of a discount.

Crew was on time, very polite. They did an awesome job that was initially a nightmare situation from another contractor that made a mess of the job initially. I would call them again in a heartbeat. My chimney now looks fantastic and ready for the winter months.

I had been searching since June, for someone to repair my chimney. I came across Morow’s Masonry and called. They were prompt in responding, came within a day to look at my chimney, explained to me what needed done and what they would do, gave me a quote and we signed the paperwork that day (it was a Sunday). He stated they would be able to start that week. A couple of hours later, he called and said they could be there Monday morning at 9 am. 3 days later the work was done! As I said, I had been searching for months. Others would come and look and not give an estimate, nor could I ever get in contact with them again. Morow’s was professional, dependable, and the craftsmanship is excellent! I will definitely recommend them to everyone I know! Amazing work! Simply amazing!

Excellent workmanship. Crew was friendly, respectful, neat and hard-working. The project was done in a timely manner Price was reasonable. They left the site impeccable. Great experience all around. Cannot recommend them highly enough. 5-star work!!

Excellent job, crew is professional and hard working. Mr. Morow explained the type of work that could be done and only did work we agreed upon.

Called once, and owner Rick immediately came out and discussed options. We opted for a full scope restoration of two chimneys, and an overlay of our concrete front porch to save it from further deterioration. Front porch overlay was accented with colors that pulled in masonry colors of the home. Very pleased.

Rick and his team did an excellent job on my chimney. They were quick and efficient. They repaired and pointed 2 chimneys and replaced the screening/chimney caps. Work was done within 2 weeks of initial call. They chimney is now secure and looks amazing! Thank you ~

Mr. Morow showed up when he said he would. He thoroughly explained what project required. His crew was polite, neat and hard working. They left the work site impeccably clean. The work was finished on time and with excellent results. A great experience from start to finish.

Very well done. Employees were very friendly and informative of what they were doing. Would recommend.

Work was excellent. Felt bad for the man doing the brick replacements, should have just taken it down and started all over for how many bricks needed replaced! (20+) Was very surprised on how fast the job got done. Explained everything and gave us options.

Great job done by the team. They were terrific! They came out, gave a reasonable price, the quality of their work was great, and they cleaned up every day when they went home.

They did a real nice job, easy to work with, came within a week, and answer all my questions. They took care of all the problems.

Mr. Morow and his employees were very professional and did a great job. We needed our work done on a deadline due to additional work being performed and they were on time and did a great job. Would hire again.

I have posted here twice. My initial review was very positive. The work was prompt and clean. There was a callback issue that prompted my revised review. I called Morow's landline as I had misplaced his mobile number. Morow did not receive my message so I modified my review. Immediately thereafter Morow contacted me to arrange for the completion of the work. His crew came right out and dealt with my one punch list item. In addition, they noticed an issue with the flashing on one chimney that would allow water into the house and repaired it immediately and would not take a payment for the extra work. I will call Morow again. I will recommend Morow to anyone needing masonry repair work. This business is top knotch!

The work went well even if it did take longer than expected as my home is closer to the neighboring homes than anticipated. This required some cautious creativity with the scaffolding on the side where it would fit at all, and a little more creativity to get over the top of the roof to reach the second chimney. Clean up was also rather well done, and the workers did give me a heads up to closing windows and protecting some gear against dust during the prep work on the repointing.

did great job matching the grout on a 70 year old house

Very difficult to reach by phone. Does not respond in a timely fashion. Setup Appointments to estimates twice. No Call - No Show for both. Finally said that he would stop on his way for a weekend trip (since it was on the way) and gave a time of 6pm. Called around 7:30pm and said that he stopped but nobody was home. He said he gave a look and the chimney that had concerned me and gave me an estimate of $1500 to $2000 for a 4 foot high, 2 feet wide chimney. Then proceeded to explain my other chimney 40 feet by 10 foot would be the same price to maintenance? Here is the catcher.....Mr. Morow. I was home the night you decided to stop 1 1/2 hour late. I decided that because of your unprofessionalism I was NOT going to use your service. I did not answer the door or your phone call and since you wasted my time on several occasions thought I would return the favor. What I learned was Mr. Morow gave me an estimate for 2 chimneys and did not leave the ground?! He walked around my property and looked at them. NOTE: the small chimney is on top of a flat section or roof (very very difficult to see from the ground). Unbelievable. DO NOT RECOMMEND

The work took over a month to complete. Workers would show up for one or two days, then nothing for several days. It required quite a few phone calls. While the completed project looks great, we were not happy with the time it took, because our second project depended on the completion of this job.

The brick wall was done very well. Men were conscientious and helpful. A larger crew worked hard and diligently on the driveway and garage floor. This winter was very h****** the fresh concrete. There is damage and Mr Morow is coming back to make repairs. I appreciate that he has been in touch with us and through our son.

Everything went fine. They are a very professional company. They know what they are doing.

I first have to say that I would have given higher scores if the team would have finished the job. The team was nice and seemed to be knowledgeable. They finished the chimney and it looked very good. Based on that I would have given them an A for their quality. However, I regret having them do further work because things went steadily downhill from there. The small walkway seemed to be overpriced at $1000 but since they were here doing other work that would include raising our slightly sunken front walkway, I decided to move forward with it. The small walkway looked ok but the team said it would darken up after drying. A rain storm the same day seemed to make a stain on the walkway. We weren't happy but hoped that it might be less noticeable after the supposed darkening that would happen after curing was complete. After this winter (2013 - 2014) we noticed that all the brush strokes in the cement had crumbled off. That is with only a handful of shovelings down to the concrete surface. The team said they would come back the next day to remove the framing and pins and replace the dirt and mulch around the new walkway. They were also unable to raise the end of the slumping front walkway. They said their jacks just sunk into the dirt because the walkway was too heavy. I told the team that I wanted to talk about other options with the owner since this was part of the price quoted. That was the last I heard from anyone from the company. After about a week I tried calling the company back to ask when they would come finish the walkway framing removal and some missed brick pointing on the side of the house. I got a message saying the phone number was out of service. I tried calling several times thinking I dialed the wrong number but after looking an the business card and online I was certain that I was calling the correct number. I tried again weeks later but got the same message.I ended up taking the framing out myself and replacing the dirt and mulch around the walkway. The front walkway is still slanting and the extra brick pointing is still unfinished. To satisfy my curiosity, I called the business sometime in 2013 and I got the original answering machine that I got when I first called the company. I called from a different phone this time so either they blocked my home number or their business phone number came back on line after months of being out of service. Either option is poor business practices in my opinion. Just to be clear, I called their number only twice before they decided not to come back. Once to setup an estimate and once to confirm that we wanted to proceed with the work.

Horrible from first day on job. Not oblong, color of walls and caps on top do not match in color, mortar joints and split-faced block cracked, many recessed areas on pavers retaining water since no drain put in, cement on pavers and walls,caps with big chunks out, railing posts w/screws sticking out or cut off and sticking out, not back filled properly, dangerous for mowing, grass not growing in many areas,walls leaching white since improperly sealed,workers drinking on job, put indoor wiring and boxes instead of outdoor, did not obtain permits, killed pine and shrubbery. Owner lied all the time. I won $19,500 from arbitration hearing, and now my attorney will attempt to recover money.