QUICK RESPONSE

In the midst of washing clothes, my drain in my basement started to back up. Naturally, I went into panic mode. Being a person who like to work with companies in the valley, I checked my daily newspaper for plumbers. I noticed Quick Response was from a town just across the river from me, so I contacted them. It was after hours (about 5:30pm). When I called, I explained the situation and the gentlemen told me they would be over in about 1 hour. No questions asked. They arrived, I explained the situation, they then went into the basement to check things out. He explained that they were going to do things from the curb access into the sewer lines. The next thing I knew, they were done. They ran water into the drain to ensure that it did not backup again. Once they were done, they put everything back the way they found it. They are even going to replace the cap on the outside access. I have never dealth with this company before, but you can guarantee that if I should ever need a plumber again, they will be the ones I call.

They lived up to their company name, Quick Response indeed. Very professional installation. Old hot water heater hauled away and work area cleaned up completely. Employees very courteous and friendly.

The plumbing crew was on time for both the estimate and the job. They were helpful in making suggestions for ways to minimize cost for new sink installations.