Miller Plumbing

Great! He was quick to respond, did his job and cleaned up too.

The technician came to provide an estimate of the job and explained any issues. The job was scheduled in a timely matter and the work was performed as expected and at the estimated cost provided.

Their quick response is what stood out. The quality of their work is the reason I would recommend them.

He was good at listening to what we wanted him to do. He did everything we asked and attempted snaking twice even though it would not fit through the pipe. With special snake finally got the trapped cleared from clog and even ran it all way to street pipe. Very friendly!

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unknown

Came on time. Had a call about 30 minutes before they arrived. Looked at the clog and then asked to see the pipe panel. I did not know I had one and they found it. They looked at the plumbing and told me the type of pluming I had was old. It had a trap and they had to go around it to fix the clog. They were professional explaining it. Got the job done in under an hour.

We discovered the sewage back-up in a seldom used basement bathroom around 9 pm. I called Roto-Rooter, explained the problem, told them that we could manage through the night but that I just wanted to get on the schedule for the next day as early as possible. The person on the phone said that someone would call me first thing in the morning, but if the problem became worse, she invited me to call back for emergency service at any time. My call was returned first thing in the morning and a service tech was at my door within 40 minutes. He was courteous, professional, and prompt to get to work. He checked with me about pets in the home, so that they would not run out of the house while equipment was moved in, and about the best access to the basement to limit tracking in the upstairs. He was able to locate the problem and clear the clogged line, and then continued to work until he was satisfied that no back up blockage remained in the branch drains in the basement. He left the area clean and clear and nothing else in the basement was disturbed. He spoke with me to explain what he did, where the problem was, and gave me some tips to avoid a repeat of such a severe clog. I've had this service preformed twice over the years, and this was the best experience with a provider to date.

They were concerned and courteous. They were very clean and very respectful.