Kitchen Magic Inc

We love our "new" kitchen! All the staff at Kitchen Magic we dealt with were friendly and did a really nice job. They took their time to clean up each day and arrived on time in the morning. They offered helpful information on how to keep our kitchen, and gave us advice on our questions about future projects. I do recommend Kitchen Magic for your kitchen renovations.

Perfection! Best company we ever used- from start to finish. Work was impeccable. Neatness - excellent. My kitchen looks brand new and the work was done by professionals who truly care about their work. Nice to have a company you talk to and feel like you truly matter to them. I would highly recommend this company to anyone who needs this type of work done. From the designer to finish you will not be disappointed.

It went very well. They were prompt and professional from the proposal and quote to the measurements and installation. Everything was very well fit. They removed the old cabinets and mess. The cabinets are perfect. It was all a very good experience.

Horrible experience. The salesman, for that is what he was, came into our home with several cases of samples. He told us which ones were in which price range. I came to discover that all Cambria has the same cost. The sales man incorrectly informed us that the only option for an under mount sink was stainless steel. I knew that to be incorrect but continued the meeting. He then made a template sketch, which he did not let us see and asked for my Costco number. He commented about how much that brought the price down. He then informed us that the cost after discount was $17,000. We were shocked. After discussing that this was far more than we wanted to spend, he discussed how he could give us some discounts that maybe would have gone to another job. We were very unclear on what he meant. After that, he presented a portfolio on the company, extolling the virtues of the family that owns and runs the company. He asked us to sign since February is a slow month and this price was only good now. He wanted 10% down. Horrible. We declined and just had our lovely countertops installed by another contractor. Total cost for the countertops was slightly over $5000. We were able to purchase a beautiful sink (additional cost) and our tiling will bring the grand total to with sink to just under $7000. Beware the hard sell.

Job went very well. There's a lot of moving parts to complete a job like this and the Kitchen Magic project management team has it down to a science. All the technicians did excellent work and cleaned up too. Very satisfied.

Back in October when the KM salesman came to the house I was told by the salesman that the contractor 1) cleans up after himself every day, 2) all my appliance’s would be disconnected and cover, 3) I would have my kitchen back every evening, 4) all cutting would be done outside the house and 5) for us to have the new faucet ready so the counter top draftsman could measure out the location for the faucet since the slab was to be cut outside my home. I picked December 5th as my starting date based on the above information requesting the job be finished by the 16th. KM said not a problem I was given them plenty of time. About a week before my starting date the “team leader” from KM called to say that they weren’t starting my kitchen on the 5th because the contractor had a doctor’s appointment!! My husband and I both work and we put in for vacation time for this project. Taking turns with our days off and we needed the job started on the 5th and finished by the 16th. I explained this to the team leader and was basically told to suck it up and deal with it. At that point I sent an email to KM’s President & VP. My kitchen did end up starting on the 5th. We were never told that all the materials for the kitchen were to be delivered to my house prior to the job starting so therefore the material ended up being delivered the day the work started. Nor was I told that the material used to install the granite counter top had a horrible odor. I am in remission from Lymphoma and have to limit my exposure to chemicals. I didn’t know where to hide. My house smelled from top to bottom. Two days after the counter top installation I ended up in the doctors office suffering from headaches. The fellow who installed the tile back splash didn’t want to cover the granite counter top. I had to get my own tarp from my basement and cover the counter top and he did something to the electric so that when he left I had no fridge or power along the wall where the fridge was. My brother fixed that issue and KM did sent me $100 since my brother fixed the tile man’s error. I have to say the plumber was fantastic. The rest of the KM team should take a lesson from him. My kitchen was a work area between the cutting of materials for the cabinets and the drilling of a hole in my granite counter top for the faucet. My dishwasher was never disconnected nor covered. There was sawdust inside and out!! I didn't have a "working" kitchen. Sorry but I would not recommend Kitchen Magic to anyone. I already email Angies List w/pictures.

It went very well, they did an excellent job. They used some subcontractors who were also excellent. I was very pleased with the craftsmanship the quality of the work, the cleanliness, and all of the logistics of the project. They even made some designer-type suggestions for the the clean look I wanted in my kitchen that I adopted.

They delivered and installed the wrong granite..lied about most interactions. Rude. Cost over $7000, and offered to return $750.00 . Would take no responsibility for the mistake, the granite is complete opposite of color I chose. Very upsetting to have to live with this putrid color in a room that I use to enjoy spending time in. We are senior citizens and saved our money for 3 years to have the work done b and we ended up with what we found out are considered artists. Also, found out they charged double of what this job should have cost. Very poor customer service.

Our old cabinets had been in place since well before we bought the house in 1992. They were a dark-stained wood and made the kitchen look dark and old. We decided to have a look at resurfacing. We had a couple of contacts with people who didn't really look very reliable in spite of their high price. We called Kitchen Magic based on reviews i read in Angie's List, and the salesman came to discuss the job and make suggestions. One of the suggestions was to replace the swing-door cabinets below the counter with deep, sliding drawers. This was pure genius, and really made optimum use of the space we had. This idea also enabled us to eliminate a large ceiling-hung cabinet that cut the room in two, so we had one large kitchen/dining room area. Finally he sat down to work up a price, and came up with a figure north of $24000. We wanted the work, but simply couldn't afford it. There was all sorts of hocus-pocus with "buy now" discounts that knocked the price down to about $22000. We thanked the guy and sent him on his way. A little more than a month later, he called back and said he was prepared to make a special offer. Suddenly the price for the whole kaboodle dropped to the high eighteens. We finally signed for just a bit under $19000. We had selected the color for the new facing, and the knobs to put on the drawers, etc, but the draughtsman they sent along spent 2-3 hours drawing up a plan for the work, in every minute detail. I was impressed by both his competence and his demeanor. He drew up a plan and a bill of materials for the entire job, down to the last tiny detail, and went over it with me, asking for my signature. We had heard friends' horror stories about contractors that come and tear the kitchen apart, and then take months to get the whole thing put back together Due to summer plans, we weren't able to schedule the work until August, almost two months later. The week before the work was scheduled to begin, a truck showed up with a complete 'kit' of all the materials need for the job, and the following Monday morning, the craftsman, Art, showed up to begin the work. I asked him how long it would take, and Art estimated one week. Art got to work immediately, and worked very long hours and with great precision on the job. Hw worked long hours removing the bits that needed to be replaced, and prepping the surfaces. One day that week he spent at home measuring and cutting the laminate. He worked really hard, and the one-week estimate he had given me turned out to be eight straight days, 10-12 hours a day. He was done by the following Monday afternoon. One of the replacement cabinets that they had sent wouldn't fit in the space allotted, because the wall was lath and plaster, and the cabinet that was sent was slightly too deep against the uneven wall. Art phoned the factory, and they re-fabricated a new cabinet which was delivered the next day! During that week and a few days following we were without a kitchen, until the granite guys showed up with our new countertops, the following Thursday. The two HUGE guys got the new granite in place, and cut out the holes where the sink and the glass cook top were to go. They were there for about 3-4 hours. After they were gone, I noticed that the seam between two of the slabs was uneven, so I called the designated project manager at Kitchen Magic. He gave me an appointment two days later, and a craftsman showed exactly as scheduled, and reset the seam so well that I couldn't find it anymore. The only work remaining to be done was the splash tiles along the wall over the countertop, and the craftsman showed up exactly on schedule, and did a great job. So all told, we got the job finished in about two weeks -- everything from soup to nuts. I must say that I was very impressed by Kitchen Magic's organization and efficiency. The whole project was overseen by Matt McInerny at their office, and everything was done with military precision. After a month or so of living with our new kitchen, we decided we wanted to have a pull-out trash can in a small cupboard next to the sink. I called the project manager, and he said "No problem, we'll take care of that." They shipped us the mechanism and sent out a craftsman to install it the following week. No charge. The only thing I can say was a slight glitch was the warranty for dry-treating the granite countertops. We had paid extra for this, and it has a 25-year stain warranty. In order to get the written warranty, I had to send numerous emails and make numerous phone calls, and it wasn't until December that I finally received the document in question. All's well that ends well.

Little problem with installation; After completion, we went away for a week. During this time, unknown to us, when the installer pushed the refrigerator back into place, the icemaker feed crimped and started leaking water which ran into basement and ruined kitchen floor. Contractors insurance fixed everything but it was a real mess to come home to. Kitchen Magic is a firm that stands behind its work. They really do magic with a tired kitchen and very importantly, 5 years after the install, we called to mention one of the cabinets was coming undone, they showed up promptly and replaced it. They truly extend and honor a lifetime guarantee. A fine business to work with on all levels.

Couldn't be happier with Kitchen Magic. Every person that walked into my house was professional, on time, and eager to help and answer any questions. They carpenters worked with extreme efficiency and were very neat! They had to come back after the job was done for a minor repair but that was handled with the upmost professionalism as well. I received a call back within 24 hours and the someone was out here to assess the issue. They immediately ordered a new part and returned to install it. No questions asked! I would definitely recommend them and may use their sister company - Bathroom Magic in the future!!

It was a pleasure dealing with all of the representatives of Kitchen Magic. All contacts were professional and courteous from the initial contact with the sales department through measuring and installation. Clean up was excellent.

Let me start by saying the people at Kitchen Magic are very friendly and kind. I have no issue with them at all. A lovely sales person came out and did all our measurements for a Cambria countertop. I had done previous research and knew a ballpark of where the price should be quoted. (3000-5000$ depending on the place) When all was said and done they gave me a quote of almost $9000. After I picked my jaw off the floor I explained that we weren't looking to spend that much. She told me how they were the best in the business, and knocked off a bunch of money for "discounts" that would only be included if we signed the contract today. We now had the price down to $6300 (still too much). We politely declined. We then went out the same day and signed a contract for the EXACT SAME PRODUCT from a REPUTABLE DEALER for $3000. They seem like very nice people, but the price was just insane!

The price was good. They are very responsive and if something is wrong they will come right back out and fix it or replace it. The cleanup was great and they left no mess. The workers were all great.

It went exactly as planned and scheduled

Wow, if you want your kitchen done, Kitchen Magic is the best. Don't waste time with Home Cheapo. They are fast, they make all their own door fronts, drawers,etc. I was only going to do the countertops but after spending time with them in my home, I went for it. If you decide to redo your kitchen..ask for Shubi. He takes pride in his work, has a great work ethic and you won't be disappointed. Highly recommend.

I contacted Kitchen Magic about renovating my kitchen. A rep came out and spent a lot of time with me figuring out what I wanted and giving some advice and suggestions. The price was reasonable however they tried to pressure me in making a decision within 3 days or the discount would go away. They did give me an extention on the 3 days because they knew I had a meeting with another company coming up. They weren't able to do lighting, the backsplash, and I had to provide a plumber. In the end I went with another kitchen renovation company that could do everything I wanted done.

The representative was very nice, informative, and detailed about the service. The price was higher than what I was expecting though, so I think I will look for another alternative for the service.

We were very satisfied. When a subsequent appliance installer damaged some of the finish, they readily agreed to come out and repair the damage.

Very professional and great product. Still deciding on who to use but Kitchen Magic is the front runner.

When we purchase our home the kitchen was in really bad shape. We contacted Kitchen Magic and they were able to give us a great price and an amazing job. From the sales person to the contractor they were all professionals and took care of what we needed. Job was done promptly and with no interruption despite of the horrible winter storms that we had at the beginning of this year.

They were amazing. I would highly recommend them to anyone. Very professional, well done, and we have a gorgeous kitchen now. They were incredibly clean, very professional.

KM was a pleasure to deal with. The sales pitch was a bit tedious, but the office staff and workers were professional and wonderful to deal with. The quality of the work was outstanding, and I would recommend them to ANYONE.

The were very professional and did amazing work! They were very efficient and made our kitchen beautiful and more functional

I have to call them back, the plastic wipe at the bottom of the shower door is coming off. It has only been installed three months since installation. The old show door was 13 years old and I did not have this problem. Not satisfied with the quality of finish of the shower door. In addition the retention plate around the shower head just dangles on the shower pipe, I do not consider this professional. I just wonder if the president of Kitchen Magic would tolerate an installation like that. The new tile floor just outside of the shower squeaks at times. Never had that problem when it was a linoleum floor.