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Ameriserve

4.6(
3
)

Water Heaters, Plumbing, Heating and Air Conditioning,

... +1 more

About us

With AmeriServe, you have a 100% guaranteed commitment to your satisfaction or your service will be redone for FREE, upfront pricing, no hidden fees, expert technicians who will show up as promised and in uniform, and will have your plumbing problem fixed quickly and efficiently.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water heaters, Drain cleaning, Heating & A/C

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.63 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
5.0
value
3.3
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1-3 of 3 reviews
Bryan B.
08/2018
1.0
water heater repair
  + -1 more
Scheduled first available appointment for technician to come to our home to provide a quote (technicians were booked for four days). Scott came and provided a quotation which was 2-3x higher than other companies in the area. Either they have a terrible cost on their supplier, or their labor rates are extremely high, but based on the cost I have seen for a 75-gal natural gas power vented water heater, the quote for installation was higher than the cost of the water heater itself! Scott, the technician, was very condescending towards our interest in upgrading to a tankless water heater, asking me if my motivation was to "save the world". Even if the quote was half the cost of the next best alternative, I would not hire a company as unprofessional as this one was. Don't waste your time with a company that is not interested in earning your business.
Description of Work: Quote to Replace Gas Water Heater
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$3,887
Response from Ameriserve
Im sorry you feel that way [Member Name Removed], You were requesting and estimate for a 80 gallon power vent water heater. The cost of the water heater and additional parts were $2390, There was the cost of permit $99 and two technicians Labor to install your water heater and also labor to remove you water heater from your basement. then there is also the process of disposing the water heater. Labor to install the water heater is two guys for six hours at $116.5 hr x 12 $1398. I feel I gave you a great price for what you were asking for. Also keep in mind we did perform a free estimate. I know you did your research and said the cost of water heater on-line is over $1600 and they said on-line the installation is only $300. For a total installation cost of $1900. I see how you were misguided. I you have any question or change you mind a want service you can call me Scott Durnin, The owner at 484-896-8689 I would be glade to help anyway possible.
Negel W.
08/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Customer service is excellent. They provide timely response.Considerate of their customers importance to resolve the issues.They are thorough, efficient, professional, and courteous. The provide timely, quality, efficient service.
Description of Work: They offered service for my HVAC.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachel S.
08/2018
5.0
plumbing, water heater repair
  + 0 more
Service was great, they showed up on time.
Description of Work: Installed a water heater
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    361 Filetown Rd, Nazareth, PA 18064

    http://ameriservenow.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Water Heaters,
    Plumbing,
    Heating and Air Conditioning,
    Drain Cleaning

    FAQ

    Ameriserve is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Ameriserve accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Ameriserve does not offer free project estimates.
    No, Ameriserve does not offer eco-friendly accreditations.
    Yes, Ameriserve offers a 5% senior discount.
    Yes, Ameriserve offers emergency services.
    Yes, Ameriserve offers warranties.
    Ameriserve offers the following services: Plumbing, Water heaters, Drain cleaning, Heating & A/C

    Contact information

    361 Filetown Rd, Nazareth, PA 18064

    http://ameriservenow.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed