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Mark S Scanlon Plumbing and Heating INC

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Mark Scanlon Plumbing and Heating Inc is a family owned and operated father and son full service plumbing company. We offer repair services to your existing plumbing and heating systems as well as new construction and remodeling of kitchens, bathrooms and heating systems. Fees are dependant of the job and are discussed before the job is started. We are a fully insured and licensed Master Plumber registered with the State of Pennsylvania Home Improvement Contractor License number 038529.

Business highlights

45 years of trusted experience

Services we offer

Plumbing, Heating, Kitchen and Bathroom Renovation, Drain Cleaning, tank or tankless water heater replacement

Services we don't offer

Air Conditioning, forced air heat, replacement of oil heaters

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Reviews

3.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.5
value
4.6
professionalism
3.5
responsiveness
3.5
punctuality
3.6
Showing 1-10 of 10 reviews

Kendra N.
10/2020
1.0
plumbing
  + -1 more
The dad Scanlon came and left the place filthy every time. We had him do many projects at our house on different occasions. The few he left a total mess for us to clean up. The next one he installed a laundry sink in the basement that flooded the basement a week later and we had to fix it ourselves. The next one (yes, we used him again because we were desperate) he installed a garbage disposal and he left the old, rusted and disgusting one on our front step, didn’t mention it or leave a note, just left it there. I also have heard and experienced that he is a gossip and shares personal information about people from one client to the next. I don’t know a stronger word than unprofessional, but we will not be using him again.
Description of Work: Waste stack, garbage disposal etc.
Rating CategoryRating out of 5

Charles C.
01/2018
1.0
plumbing
  + -1 more
I was recommended by a friend to call the owners son (Matt). He came to the store and said that he would be back in a couple days to replace the grease trap. Now its over a month later, and I am still waiting. I must have called about 7-8 times, usually leaving a message with no response, and when I do get Matt on the phone I always get the same answer....the part will arrive by tomorrow, and we will call you to install it. I called for the last time about a week ago, and as usual no one bothered to call me back. There is something seriously wrong and dysfunctional with Scanlon plumbing. I'm not sure if its the company or just Matt that's the incompetent one, but please DO NOT WASTE YOUR TIME WITH THEM!
Description of Work: Repair/replacement of grease trap.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Russell D.
01/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: They unclogged a drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

Evan M.
07/2014
5.0
plumbing
  + -1 more
Very responsive and accommodating to schedule the jobs. Both were completed quickly and issues completely resolved. It's nice to have a friendly, trustworthy, and reliable neighborhood plumber, I will definitely use again for any future issues.
Description of Work: I had Mark and his son out for two separate jobs last month - to repair/replace a leaking toilet supply line and to replace a corroding icemaker water line valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Desiree G.
05/2014
1.0
plumbing
  + -1 more
It was a disaster.
Description of Work: Plumbing for a new bathroom.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


George G.
06/2013
5.0
plumbing
  + -1 more
On Wednesday morning my wife noticed that our sump pump was running continuously. We assumed that the problem was a switch on the pump and that we could get a replacement switch. I examined the pump and took apart the switch mechanism to attempt repair or replacement. The mechanism was integrated into the pump unit rather than being a replaceable part. Since it was raining heavily that day, we needed a replacement to avoid a flooded basement. I briefly shopped to find a replacement sump pump (Sears, Lowe's and Home Depot). Cost $100 - $200 plus piping, valves and other miscellaneous. I decided not to attempt the replacement myself. The next morning, I called Mark Scanlon and his wife/scheduler/business manager answered the phone. I told her the problem and she asked me if it was an emergency. I said it was not. She added me to Mark's service list. Within one hour Mark called to discuss the situation. He asked what it was and asked if the basement was flooded. I told him it was not. He said he would be over. Within one-half our Mark arrived. He left to get parts and returned approximately one half hour later. Within another hour the sump pump, piping and check valve had been replaced and were working. Total charge including tax was approximately $350. I had anticipated $500. Mark Scanlon is polite, personable, responsible and responsive. This has proved consistent over the 30 years we have lived in our house. I don't think I would use another plumber unless Mark told me he could not do some job.
Description of Work: Purchased and installed a new sump pump. Removed and disposed of the old sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Peter S.
08/2012
5.0
plumbing
  + -1 more
Mark is a great neighborhood plumber. He's knowledgeable, friendly, and skilled. A great asset to the community and a nice guy. He seems to basically work by himself, so his schedule is often full, but if he can help you out, he surely will.
Description of Work: He helped me install a dishwasher, repaired a toilet and a kitchen faucet. He replaced a drain trap under the sink, and also an outside hose bibb. All work done quickly and competently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

George G.
12/2011
5.0
plumbing
  + -1 more
He is friendly, showed up on time, did the work, and left the place clean. He is reliable and reasonably priced.
Description of Work: He installed a toilet and the plumbing to hook it up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jonathon S.
11/2011
5.0
plumbing
  + -1 more
Overall the experience was fantastic. The heat in my bathroom baseboard heater was not working, I called Mark and he came out within a couple hours. He helped bleed the baseboards in the bathroom and adjoining rooms. The following day our bathroom was giving us problems again, I called and they came out promptly and bled the baseboards again and showed us how to do it. The best part was the second time was on the house. I really appreciate their quick service and will not hesitate to call for any of our future plumbing needs.
Description of Work: The heat in my bathroom baseboard heater was not working, I called Mark and he came out within a couple hours. He helped bleed the baseboards in the bathroom and adjoining rooms. The following day our bathroom was giving us problems again, I called and they came out promptly and bled the baseboards again and showed us how to do it. The best part was the second time was on the house. I really appreciate their quick service and will not hesitate to call for any of our future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christopher W.
04/2009
1.0
plumbing
  + -1 more
It was very difficult to get him over the phone. We had to leave multiple messages. He came out twice and just gave us the estimate as how much it would cost. Each time he said he needs to do some tests and he will get back but he never responded after that. He didn’t complete the work too.
Description of Work: Mark Scanlon Plumbing and Heating was supposed to fix a leak in a pipe that resulted in some sealing damage.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Mark S Scanlon Plumbing and Heating INC
This member had a leak in his basement ceiling from his bathroom located above the bathroom. When we went to the job several times to investigate what was leaking we and could not duplicate the problem. Before we could open the ceiling to further investigate the problem there was a concern that there may be asbestos in the plaster ceiling and asked hime to get this tested and mitigated if necessary before we could proceed to determine the cause of the leak and fix it. We replied to all his phone calls and were waiting to hear back about the asbestos. We did not hear back from him as to the status of the asbestos and did not proceed with the job. All the initial investigation visits were done free of charge.

    Contact information

    224 Sabine Ave, Narberth, PA 19072

    markscanlonplumbing.com

    Service hours

    Monday:
    7:30 AM - 7:30 AM
    Tuesday:
    7:30 AM - 7:30 AM
    Wednesday:
    7:30 AM - 7:30 AM
    Thursday:
    7:30 AM - 7:30 AM
    Friday:
    7:30 AM - 7:30 AM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Mark S Scanlon Plumbing and Heating INC is currently rated 3.4 overall out of 5.

    Monday: 7:30 AM - 7:30 AM

    Tuesday: 7:30 AM - 7:30 AM

    Wednesday: 7:30 AM - 7:30 AM

    Thursday: 7:30 AM - 7:30 AM

    Friday: 7:30 AM - 7:30 AM

    Saturday: 8:00 AM - 12:00 PM

    Mark S Scanlon Plumbing and Heating INC accepts the following forms of payment: Check,PayPal
    Yes, Mark S Scanlon Plumbing and Heating INC offers free project estimates.
    No, Mark S Scanlon Plumbing and Heating INC does not offer eco-friendly accreditations.
    No, Mark S Scanlon Plumbing and Heating INC does not offer a senior discount.
    No, Mark S Scanlon Plumbing and Heating INC does not offer emergency services.
    Yes, Mark S Scanlon Plumbing and Heating INC offers warranties.
    Mark S Scanlon Plumbing and Heating INC offers the following services: Plumbing, Heating, Kitchen and Bathroom Renovation, Drain Cleaning, tank or tankless water heater replacement
    Air Conditioning, forced air heat, replacement of oil heaters

    Contact information

    224 Sabine Ave, Narberth, PA 19072

    markscanlonplumbing.com

    Service hours

    Monday:
    7:30 AM - 7:30 AM
    Tuesday:
    7:30 AM - 7:30 AM
    Wednesday:
    7:30 AM - 7:30 AM
    Thursday:
    7:30 AM - 7:30 AM
    Friday:
    7:30 AM - 7:30 AM
    Saturday:
    8:00 AM - 12:00 PM