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Pocono Water Center

Water Filtration and Softening, Plumbing, Wells and Pumps,

About us

We have 34 years of experience in Water Softeners, Acid Neutralizers, UV Lights, Sulfur Units, Hot Water Heaters, Pressure Tanks & Solar Salt Delivery. Our policy is satisfaction guaranteed. We also offer a Military and Senior Discount.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Water Softeners.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-9 of 9 reviews

Jon H.
11/2021
1.0
plumbing, water softeners
  + 0 more
Horrible, if I thought it was worth the money I'd bring them to court. They ripped out the old home filter and left two separate live wires just free floating in my crawlspace without covers. Then installed the new pump/filter system and for the first 3 days it did nothing, sulfur smell still persisted. They returned and recharged the carbon bed/zip tied their new lines to my copper pipes so the daily flush wasn't so loud (it would shake the floor). This resulted in two leaks once the flush cycle happened. A final return visit was ordered, they showed up fixed the two leaks they caused and zip tied a purge valve open on a sink 5.o micron filter then charged me an extra $80.00.
Description of Work: I needed a home water filter for high sulfur content in my well water.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Marylou E.
03/2017
5.0
water softeners
  + -1 more
Great as always...these guys are WONDERFUL
Description of Work: Service on water filtration

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew L.
01/2017
5.0
water softeners
  + -1 more
He provides excellent work at a reasonable price. He is prompt and courteous. I would recommend this business to everyone.
Description of Work: Mark from Pocono Water installed a water softening system in my house. The price was very reasonable and the service was impeccable. Because I had very acidic water, his system saved me from additional damaged plumbing. When I need service, he is always there. Thanks Mark!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich C.
01/2017
5.0
water softeners
  + -1 more
Always quick to respond and great to deal - everything was taken care of.
Description of Work: Annual maintenance on UV light and check issue with water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen V.
01/2017
5.0
water softeners
  + -1 more
Great company to do business with, very reliable and knowledgeable the wealth of information this Mark and Tony brings to the table is awesome . Thank you guys and keep up the great work.
Description of Work: Extremely satisfied with the work done by Pocono Water Center. My husband and I saw their poster by the door in Ace Hardware. We gave them a call. They were very polite and came out with in the week. We were experiencing orange tinted water in our toliets and sinks. They knew exactly what type of water treatment system to install to fix our issues and after several weeks it is still working perfectly, with no more ugly stains in the toilets or sinks. They went above and beyond, agreeing to work in a torn-apart, hot and cluttered basement, with no complaints at all. Very knowledgeable, and explained everything to us patiently. Mark and Tony told us if we have any problems give them a call and we will come right out. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary A.
01/2017
5.0
water softeners
  + -1 more
Great! Pocono Water worked a miracle! They showed up on time and were very professional. They provided the best service at the lowest price. They came highly recommended.
Description of Work: Poor water quality. Hard water. Suffer smell. Poor water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julius C.
07/2016
5.0
water softeners
  + -1 more
They do an excellent job. They're timely and are usually in and out in about 45 minutes. They can install new water conditioning equipment. The work is very well done and they use good quality parts. They're very knowledgeable and helpful. Their prices are reasonable as well.
Description of Work: Treat water softner and PH balance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
06/2014
5.0
wells
  + -1 more
The installation was done on the set date. The equipment was all high quality and the results were outstanding. We had moved in the Poconos two years ago and had a new well dug. We had been experiencing hard water, an iron residue on our clothes and a sulfur smell in our water. The new equipment provided by the POCONO WATER CENTER addressed all of these issues and we now feel we have some the best water available both for drinking and cooking and also for use around the house. The two fellows who installed the system were courteous and within two hours had the entire system up and running. They said they are available for assistance anytime but probably would not return until there annual inspection next June. The price was also two thousand less than a comparable system we received quotes for. Very pleased all the way around.
Description of Work: Installed a new water treatment system including required equipment to soften the water and remove excess iron.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

robert B.
03/2011
5.0
plumbing, water softeners
  + 0 more
They responded quickly, installed equipment (holding tanks and injection pump) with no problems. They returned a short time later to correct a small hardware problem. Good work, nice people,professional service. Call them first.
Description of Work: install chlorine injection system for sulphur in well water

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    383 Daleville Hwy, MOSCOW, PA 18444


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Plumbing,
    Wells and Pumps,
    Delivery Service,
    Water Heaters

    FAQ

    Pocono Water Center is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Pocono Water Center accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pocono Water Center offers free project estimates.
    No, Pocono Water Center does not offer eco-friendly accreditations.
    Yes, Pocono Water Center offers a 10% senior discount.
    Yes, Pocono Water Center offers emergency services.
    Yes, Pocono Water Center offers warranties.
    Pocono Water Center offers the following services: Water Softeners.

    Contact information

    383 Daleville Hwy, MOSCOW, PA 18444


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM