Live By The Brush specializes in Carpet Cleaning and Restoration services, our team provides you with honest and personalized services. We work hard to ensure that you are always satisfied with your work. Live By The Brush has been providing both residential and commercial customers with superior and timely carpet cleaning services. With our focus on carpets and upholstery, we are committed to 100% satisfaction at the best rates around!
On the first visit which was 10/16/17. They only cleaned one room instead of the entire apartment. I was not aware of this until people who came to view the apartment as potential tenants refused to consider my place because the carpets were filthy. I called them and they forgot about the 2 room carpet special I had paid for, so they only cleaned one room. They came back today 11/15/17 to clean the rest of the rooms and he had a major bad attitude. He even left the apartment without telling me so that I could come downstairs and lock the doors. He went into my personal mail box and left the invoice I asked for. I am 70 years old, and he was so disrespectful. I would never hire these people again.
Description of Work: I needed the carpets cleaned in my rental property. I needed a receipt from them so that it would show that it was my rental property and not my personal residence being cleaned for tax purposes. He argued about giving me one. He told me to get it off of Angie's list.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$84
Response from Live by the Brush LLC Professional Carpet Cleaners
I was never rude to Mrs [Member Name Removed] this is our 2nd time servicing her, the first time she was so nice and appreciative of our service, this time she was having a really bad day, the reason I placed the bill in her mailbox is because she was very rude to me from my arrival, she was on the phone talking about me as if I wasn't their very rudely, talking about me as if I was stupid, I have manners and will not argue, I also said it's not a problem I will add the purchase on the bill even though Angies List sends everyone who makes a purchase a bill, she was so mean that I cleaned more than 2 rooms and removed paint off the carpet that we were not paid to do, I admit the carpet did not look clean from the first time, but I was a different Tech and notice she never complained about the carpet cleaning after I was done, i did my job well and refuse to argue with someone who's just having a bad day! Good luck in the future!
Katie H.
11/2017
5.0
carpet cleaners
 + -1 more
Once we got communication started (Angie's List website said they would contact us to set up a time from a preselected date, the company didn't call us and when we called, they did not know that they were supposed to call us), it was excellent. The gentleman assigned to do our job was able to arrive early and when we were not available for the earliest time, he waited patiently. The job was done quickly and well. They were wet until the next day, but the house smelled amazing!
Description of Work: We got the Angie's list deal of three rooms of carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Marvin and Carla M.
11/2017
5.0
carpet cleaners
 + -1 more
A little water from the bucket dripped on the floor and they cleaned up everything right away. They did an excellent job, They are professional and very efficient.
Description of Work: We purchased a deal through Angie's List for $79 for Carpet Cleaning in 3 Rooms but we got 5 rooms which we paid for the extra 2 rooms. This company cleans with a 2 machine process they came in and cleaned with one machine and then came back with another one and my carpets look brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marge D.
11/2017
5.0
carpet cleaners
 + -1 more
I can't praise Live by the Brush Professional Carpet Cleaners and their excellent technician, Marc Highsmith enough. He is a true professional. Marc arrived on time, and went straight to work. My carpets look great. I will definitely use this company again next year.
Description of Work: I had six rooms with stairs cleaned today.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
charila P.
11/2017
5.0
carpet cleaners
 + -1 more
They did well I will use them again
Description of Work: My carpet needed to clean and they did a great job, I am greatful of the outcom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve W.
11/2017
2.0
carpet cleaners
 + -1 more
Carpet looked exactly the same after he finished. Only when over the carpet once with wand, it did not clean the carpet...just left it wet! Sears did a much better job for only $79, that's what I get for trying save $20.
Description of Work: Carpet cleaning 2 areas
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$59
Diane D.
11/2017
5.0
carpet cleaners
 + -1 more
I was pleased with the work. He was professional and gave me some tips.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
guy P.
10/2017
4.0
carpet cleaners
 + -1 more
Better than I could have wished for. I called at 5pm frantic to have the carpet cleaned the next day. By the brush arrived on time prepared, prepped did the work. removed stains and was impressed by the professional punctuality.
Description of Work: Office carpet that was badly stained needed to be cleaned and I had a very short deadline.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Veronica Q.
10/2017
4.0
carpet cleaners
 + -1 more
Service was punctional and very professional. He did a good job but I wish he could have gotten the carpets cleaner located next to the corners and molding in the rooms.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chan Y.
10/2017
4.0
carpet cleaners
 + -1 more
Overall, it was okay. Not superb, not that bad. Some stains couldn't be removed, and after shampooing, the carpet smells..
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Elizabeth D.
10/2017
4.0
carpet cleaners
 + -1 more
Carpet was old and not well maintained so results were not excellent due to it's condition. Got what I paid for.
Description of Work: Carpet cleaning in new home.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheila S.
10/2017
5.0
carpet cleaners
 + -1 more
The technician Mark was outstanding! Very courteous and helpful
Description of Work: carpet cleaning living, dining room and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Andrew S.
10/2017
5.0
carpet cleaners
 + -1 more
These guys were great in every respect. They called promptly to set up an appointment, made a day before courtesy reminder call, arrived ahead of schedule. The carpet technician, Marc, did a great job and a number of soiled areas disappeared - also whatever the cleaning solution he used in the equipment left the rooms smelling fresh. I would recommend Live By The Brush without hesitation.
Description of Work: Steam cleaning in the two areas of our home that have wall to wall carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Carol H.
10/2017
5.0
carpet cleaners
 + -1 more
Very quick response, and got us in the next day. Arrived early, and was very professional even when having to work around contractor installing hard wood flooring in another part of house. Very reasonable price and did a great job! Would definitely hire again.
Description of Work: Carpets steam cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
10/2017
5.0
carpet cleaners
 + -1 more
Did an excellent job. Took care of our home as if it were his own. Personable, but stayed focused on the work at hand. Completed work in a timely manner, but took time to ensure areas that needed additional attention did so.
Description of Work: Had most of the wall-to-wall carpets in the house cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah B.
10/2017
5.0
carpet cleaners
 + -1 more
Great. I have used them before and have not been disappointed.
Description of Work: carpets cleaned in a number of rooms in my house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
nirav A.
10/2017
4.0
carpet cleaners
 + -1 more
The person arrived early and wast very responsive. The carpet looks better. Though i can still see some spot which looks like carpet is not cleaned.
Description of Work: one room Carpet Cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob C.
10/2017
5.0
carpet cleaners
 + -1 more
A little hard to schedule but once the Work was done it was a great work for the price.
Description of Work: Family room and basement carpets cleaned
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$60
Edwin B.
10/2017
5.0
carpet cleaners
 + -1 more
He arrived on time, was very professional and did a great job! Worked fast and was thorough. Went over and above his duty and added another room as a courtesy.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Annette B.
10/2017
5.0
carpet cleaners
 + -1 more
On time - Friendly, courteous and effecient.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
DWANNA W.
09/2017
5.0
carpet cleaners
 + -1 more
I was very pleased with the outcome. I also appreciated the call the night before to confirm and letting me know that he might be early due to traffic.
Description of Work: I had three areas cleaned. The gentleman took extra care for areas that needed more attention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashish R.
09/2017
5.0
carpet cleaners
 + -1 more
They were punctual and professional. Did the job well.
Description of Work: Cleaned carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy C.
09/2017
5.0
carpet cleaners
 + -1 more
Very well, the technician Mark was very professional & courtesious! He did a good job & l would use him again!
Description of Work: Two rooms cleaned for $59.00!
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Water & Smoke Damage
FAQ
Live by the Brush LLC Professional Carpet Cleaners is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Live by the Brush LLC Professional Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Live by the Brush LLC Professional Carpet Cleaners does not offer free project estimates.
Yes, Live by the Brush LLC Professional Carpet Cleaners offers eco-friendly accreditations.
No, Live by the Brush LLC Professional Carpet Cleaners does not offer a senior discount.
Yes, Live by the Brush LLC Professional Carpet Cleaners offers emergency services.
No, Live by the Brush LLC Professional Carpet Cleaners does not offer warranties.
Live by the Brush LLC Professional Carpet Cleaners offers the following services: Carpet Cleaning, Carpet Dying, Carpet Repairs, Furniture Cleaning, Odor Control, Flood Services, & Water Extraction