Welcome to NEPA Security Solutions. We are a veteran owned and operated professional security company located in Scranton Pennsylvania and Summerfield Florida. We offer the highest quality and most attentive customer service. We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Whether your project involves monitoring or a complete new home security installation, we are glad to be your number one choice. Please call us today to schedule your appointment! (570) 589-0533 or (407) 801-1217
The showed up with a missing part for our equipment and didn't want to go out and buy one, said would bring it by in a week, 3 months later, he is dodging our calls, and when we do get him on the phone he lies and say he mailed it and never does. Irresponsible and poor customer service, likes to cash the check but doesn't care about customer satisfaction. We have been calling Jeff for 3 months now with lots of patience and respect , and JEFF continues to lie to us and avoiding his responsibility to us, expecting us to flip the bill for a part he should have provided. Next step filing complaints with everyone imaginable, Because it is no longer about the part but the Lack Of Respect he has shown us .
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
$1,400
rick h.
09/2017
5.0
Work was done quick and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joe d.
08/2017
5.0
it was a pleasure meeting Jeff from his 1st phone call right thru the installation he was punctual explained the whole job and costs for the video surveillance system install, set up, I will definitely recommend him and will use him in what ever projects he can do. I I can have already recommended him to a few people.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roy B.
07/2017
5.0
Great work, reasonable prices, have recommended to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary S.
07/2017
5.0
Fast reply to my inquiry. Knowledgeable, courteous and professional. Very satisfied with their work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles P.
03/2017
4.5
very respectful knowledgeable and neat with their work
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$1,280
Ed B.
02/2017
5.0
Jeff is from the old school, he shows "Pride in Workmanship"! he's a hard worker and does a very through job. I highly recommend NEPA Security Solutions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maura L.
11/2016
5.0
Very professional and knowledgeable. After dealing with several large national security companies in the past, the personalized customer service is very appreciated. I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike M.
10/2016
5.0
Great work perform by this company They were punctual and worked was Perform on time. I highly recommend Them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
salvatore s.
10/2016
5.0
Jeff was a hard working nice guy, competent. Explained how to operate system. Answered phone calls promptly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
alarm system
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
NEPA Security Solutions accepts the following forms of payment: CreditCard