The service is great but the customer service sucks. It takes too long to get a rep, they are short, not courteous or helpful. It is always an argument to get something done, it is never easy.
Description of Work: I use Verizon for cell phones.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
2.0
Yes, I recommend this pro
$325
Michael L.
07/2014
5.0
internet service
+ -1 more
Very good
Description of Work: Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Jeff B.
05/2012
5.0
internet service, cable tv service, cell phone service, landline phone service
+ 2 more
It is probably the best service out there as far as coverage and actually their tech support is very good. It is very knowledgeable and very helpful.
Description of Work: I use them for cellphone service, landline service, cable, and internet service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tara K.
03/2012
5.0
cell phone service
+ -1 more
I am pleased with them and I will continue to use them in the future.
Description of Work: I use Verizon Wireless for cellphone services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
John S.
05/2004
5.0
cell phone service
+ -1 more
THE SERVICE IS ALWAYS RELIABLE AND IS THE MOST CONSISTENT THAT I HAVE BEEN WITH. THE IN-STORE STAFF IS EXTREMELY POLITE, KNOWLEDGEABLE AND HELPFUL.
Description of Work: VERIZON PROVIDES WIRELESS SERVICE FOR MY CELL PHONE. THEIR STAFF IN THE STORES IS AVAILABLE FOR REPAIRS, QUESTIONS, UPGRADES, ETC. I HAVE BEEN WITH THEM FOR 4 YEARS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Cellular,
Internet Service,
Phone Service - Landline,
TV Service - Cable
FAQ
VERIZON WIRELESS is currently rated 5 overall out of 5.
No, VERIZON WIRELESS does not offer free project estimates.
No, VERIZON WIRELESS does not offer eco-friendly accreditations.
No, VERIZON WIRELESS does not offer a senior discount.
No, VERIZON WIRELESS does not offer emergency services.