INSTALLATION OF: FILTERS/HEATERS/PUMPS/MOTORS/AUTOMATIC POOL CLEANERS/AUTOMATIC CHLORINATORS/TIME CLOCKS AND MORE; REPAIR OR REPLACEMENT OF PLUMBING, LINE CLEANING, HEATER TUNE-UP AND REPAIR, ACID WASH, VALVE REPLACEMENT, FILTER CLEANING AND BACKWASHING, TILE CLEANING (NOT AVAILABLE IN ALL AREAS) & DECK SEALING
Terrible. It’s been more than a year and it’s still going on. Not getting answers to phone calls nor my refund
Description of Work: Ordered a replacement safety cover
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Juan B.
06/2012
1.0
pool cleaners
+ -1 more
They left all the chemicals and debris scattered randomly next to the pool where children could access it. They left an estimate that required a new filter (sand), and lots of hours of their labor. I got a second opinion from two reputable pool service companies. It turns out, I did not need a new filter at all. The other pool people correctly explained that the people who work for Leslie's pool service are the rejects of the industry. After all is said and done, I had to replace my filter. I, of course, did not use Leslie's Service's (un)professionals. Instead I used local people. I spoke to upper management at Leslie's Pool Service (a SCAM), and my calls were not returned, and they ignored all of my complaints. In other words, avoid these people at all costs!!!
Description of Work: They were supposed to come here and explain why the new Hayward pump I bought from them was not working. Instead, they dismantled the filter. They left all the chemicals and debris scattered randomly next to the pool where children could access it. They left an estimate that required a new filter (sand), and lots of hours of their labor. I got a second opinion from two reputable pool service companies. It turns out, I did not need a new filter at all. The other pool people correctly explained that the people who work for Leslie's pool service are the rejects of the industry. After all is said and done, I had to replace my filter. I, of course, did not use Leslie's Service's (un)professionals. Instead I used local people. I spoke to upper management at Leslie's Pool Service (a SCAM), and my calls were not returned, and they ignored all of my complaints. In other words, avoid these people at all costs!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Lee P.
07/2010
2.0
pool cleaners
+ -1 more
Came on a Saturday, opened the pool, fixed a leak in some filter piping. Did not do much teaching about how to run the pool and regular maintenance (which I paid for). Seemed interested in getting home as quickly as possible. Told me if there were problems later in the day that I could call the Leslie service number and the operator would get in touch with him so he'd return my call. When I tried this I never got a call back. If they charge for on site maintenance instruction, they really should spend some time explaing the pool system. Unfortunately this didn't happen, and I was left with having to call another local company who was very responsive and went out of their way to help. This didn't happen with Leslie...service isn't their strength.
Description of Work: Used them to open my pool for the summer, as well as to provide me with "pool 101" instruction.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$275
02/2004
4.0
pool cleaners
+ -1 more
JOB TOOK A LITTLE LONGER THAN EXPECTED. KEPT US INFORMED OF THE DELAY. CRAFTMANSHIP WAS VERY GOOD.
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Service Categories
Pool and Spa Service
FAQ
LESLIE'S SWIMMING POOL SUPPLY is currently rated 1.8 overall out of 5.
Sunday: 10:00 AM - 5:00 AM
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
Saturday: 9:00 AM - 6:00 AM
No, LESLIE'S SWIMMING POOL SUPPLY does not offer free project estimates.
No, LESLIE'S SWIMMING POOL SUPPLY does not offer eco-friendly accreditations.
No, LESLIE'S SWIMMING POOL SUPPLY does not offer a senior discount.
No, LESLIE'S SWIMMING POOL SUPPLY does not offer emergency services.
No, LESLIE'S SWIMMING POOL SUPPLY does not offer warranties.
LESLIE'S SWIMMING POOL SUPPLY offers the following services: INSTALLATION OF: FILTERS/HEATERS/PUMPS/MOTORS/AUTOMATIC POOL CLEANERS/AUTOMATIC CHLORINATORS/TIME CLOCKS AND MORE; REPAIR OR REPLACEMENT OF PLUMBING, LINE CLEANING, HEATER TUNE-UP AND REPAIR, ACID WASH, VALVE REPLACEMENT, FILTER CLEANING AND BACKWASHING, TILE CLEANING (NOT AVAILABLE IN ALL AREAS) & DECK SEALING