Orkin Pest Control

They come and do what they are supposed to do. They are polite and courteous and work around my schedule. They would come out in between visits to treat if we needed them to, but we haven't needed them to do this. We will continue to use them and would recommend them to others. The approximate cost listed is per treatment.

This was the first time we used them. They were very quick to come out to our home and do the inspection. They also got right to the job and sprayed. We are very pleased with their results so far.

I am glad we have this service. They guarantee their work and I really like that. They send me a notice when it is time for them to come out again so I can call to set up an appointment. They always show up an time and do a good job.

They have been very effective so far. They are dependable and come on time. They call the day before so I know when they are coming. They have done a good enough job so far. If I find anything in between spraying they will come free of charge.

Two years ago I discovered I had a rat problem. I called Orkin to deal with it. They came and I set up a contract where they would come every two months and treat for bugs and look for rat activity. For two years they came every two months and treated for bugs and I assumed they were monitoring the rat problem as well. Then this summer I discovered some rat burrows and saw some rats on the property. I called Orkin to have my service tech come out. A week went by and he didn't return my call. I called again and again my call wasn't return. I called another exterminator who came out and did an inspection of my property. The number of active burrows he showed me was shocking. If the Orkin tech had actually been checking he would have been unable to miss them. I cancelled my Orkin contract.

We called Orkin right away and they came out the next morning. The drilled about every foot to put stuff into the ground to kill the termites. They did a good job. We also had a problem with carpenter and ants. I have subsequently dealt with different people and for the most they have been very professional.

The company rep. and manager were professional and had no trouble coming out whenever there was a problem, but the problem continued unabated. The company was unable to discover the source of infestation or recommend further action to take beyond the continued spraying. We had the one-year service agreement and even went month-to-month beyond the one year. We finally decided to try someone else.

Although it is too early into the process to verify the long-term success of either the termite treatment or the bi-monthly pest service, I am comfortable with my decision to use Orkin and I expect that the results will be in line with the company's reputation. Pricing was relatively comparable across the estimates that I received, so the decision to use them was based mostly on reputation, warranty, and, of course, the Angie's List rating. All work was completed in a timely and professional manner, and both the sales rep and service technician were polite, accessible and informative.

We were experiencing some problems with black ants. The spraying seem to work. But the technician come when we don't think he is needed. He came and sprayed in Jan. one of the windiest days and did not come in the house and there was a letter on the front door telling him not to spray. He did, at least he said he did, and billed us the complete $87.00 and didn't step a foot in the house. He will call to remind you that he is coming but it's never convenient for me and he NEVER leaves a return phone # to cancel. So you have to look him up or look for a old bill to cancel. I am looking into changing services.

MY EXPERIENCE WITH ORKIN IS GOOD. THEIR SERVICE IS RELIABLE, AND THEY HAVE USUALLY BEEN FLEXIBLE ABOUT SCHEDULING. THEY HAVE BEEN PROFESSIONAL AND COURTEOUS, AND MY PARTICULAR REPRESENTATIVE HAS ALWAYS EXPLAINED PROCEDURES.

Said they do not provide one time service sprays - you must sign an ongoing contract. Guess they want your money for the long term.

EVERYONE I SPOKE WITH WAS VERY HELPFUL. WE JUST HAD THE WRONG TYPE OF BUG!

SERVICES WORK WELL, KIND OF PRICEY.

HAVE HAD THE SERVICE FOR OVER A YEAR AND STILL HAVE TROUBLE WITH CARPENTER ANTS. HAVE TRIED SPRAYS, POWDER AND BAIT, BUT NOT WORKING. PAID FOR EVERY OTHER MONTH BUT WILL COME OUT TO RETREAT IN BETWEEN TO TRY TO HELP MATTER.

TECHNICIAN, CHAD, IS PUNCTUAL, POLITE, AND EFFICIENT. ALWAYS CALLS AHEAD TO CONFIRM AND ARRIVES AT THE APPOINTED TIME. WILL ALSO MAKE EMERGENCY CALLS FOR PROBLEMS. LAST YEAR HE PROMPTLY DEALT WITH AN ENORMOUS BEE HIVE IN A TREE CLOSE TO THE HOUSE.

SHOWS WHEN SCHEDULED. APPLIES PROPER CHEMICALS. I HAVE HAD NO PROBLEMS.

NOT SURE IF THEY EVER DID THE INSIDE OF OUR HOUSE EXCEPT FIRST TIME. THEY WOULD BILL US AND I NEVER KNEW IF THEY CAME OR NOT. I WAS SCEPTICAL OF THEIR WORK SINCE I RECEIVED BILLS, BUT NO SIGN OF WORK.

THEY WERE VERY INFORMATIVE AND HELPFUL. I WOULD SAY THAT THEY ARE VERY RELIABLE.

TECHNICIAN ALWAYS ARRIVES ON TIME AND DOES A COMPLETE JOB. IF WE HAVE A PROBLEM BETWEEN SCHEDULED VISITS, TECHNICIAN ARRIVES QUICKLY AND TAKES CARE OF PROBLEM.

COMPLETES A CHECKLIST WITH EACH VISIT. PROMPTLY RESPONDS TO CALLS AND REQUESTS, IF NEEDED IN BETWEEN SERVICE APPOINTMENTS.

THE TECHNICIAN ALWAYS ARRIVES AT APPOINTED TIME AND DOES WORK QUICKLY AND EFFICIENTLY. HE ALWAYS ANSWERS ALL MY QUESTIONS AND CONCERNS AND THOROUGHLY CHECKS ALL THE PROBLEM AREAS.

EMPLOYEE CALLS THE NIGHT BEFORE TO NOTIFY WHAT TIME HE WILL BE ARRIVING AT THE HOUSE. EMPLOYEE WAS VERY PUNCTUAL AND FRIENDLY.

CHAD FROM THE BRIDGEVILLE OFFICE WAS ALWAYS INCREDIBLY COURTEOUS AND PUNCTUAL. HE WAS ASSIGNED TO OUR HOUSE SO THAT EACH VISIT HE KNEW IN ADVANCE WHERE THE PROBLEM SPOTS WERE.

ORKIN HAS REPEATEDLY SET UP TIMES TO COME TO MY HOUSE. I USED VACATION DAYS, AND THEY NEVER SHOWED UP, BUT I STILL RECEIVED A BILL. I WOULD NOT RECOMMEND THIS COMPANY.

PROMPTLY ELIMINATED AN ANT PROBLEM.