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THE DECORATING CENTER INC

4.0(
4
)

Flooring Sales and Installation, Hardware & Home Improvement Stores, Kitchen and Bath Remodeling,

... +6 more

About us

Locally owned home improvement store. We sell and install carpet, laminate, hardwood, tile, and vinyl flooring, kitchen cabinets and large appliances, California Paints, window treatments, and more. Prices normally beat big box stores for similar products or services.

Business highlights

47 years of trusted experience

Services we offer

flooring installation, cabinetry installation, window treatment installation, kitchen and bath design

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
3.7
professionalism
4.0
responsiveness
3.0
punctuality
3.3
Write a review
Showing 1-4 of 4 reviews
Daniel N.
06/2016
5.0
flooring contractor
  + -1 more
.
Description of Work: Very good quality products. Purchased hardwood flooring and very pleased with the installation by Rob and Nathan.
Rating CategoryRating out of 5
Yes, I recommend this pro
Terrie B.
06/2013
2.0
flooring contractor
  + -1 more
We starting our job March/April 2012. We just finished May 2013. The initial wood floor came apart. Possible issue with manufacturer. Replaced at no charge but it took many months of back and forth to get this finalized which was very stressful. They were hard to reach. Multiple calls were made and became frustrating to wake up to deal with everyday. Family room is open to kitchen. With the remodeled kitchen, we were charged for painting (used our paint) to continue the painting to the Family room ceiling now that the ceiling were same level. This wasn't as much a cosmetic issue with them as it was for us. Careful with some of the sub-contractors - no attention to detail, It was get in & get it done and leave.
Description of Work: 1 Kitchen remodel 2. Installed wood flooring on first floor 3. Painting a ceiling.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$60,000
Response from THE DECORATING CENTER INC
As the owner of The Decorating Center I am more than shocked at this review. I believed that we had a warm and amicable relationship throughout the project. Their are numerous items of incorrect information presented here by the homeowner. The first recorded sales order was on August 15th, 2012--not March or April. We could not begin immediately, and even if we could it would take 6 weeks or more to receive a custom kitchen from the manufacturer. There were numerous change orders requested by the homeowner. The price and duration of the project necessarily increased as a result, otherwise there certainly was not a price increase. Even with the changes the project was majorly finished in less than three months. There was a problem with the floating wood floor system coming disengaged. I requested an inspection from the manufacturer. They did a superficial inspection and determined that it must be a span problem or 'pinch points' causing the unlocking. We willingly spent 3 days removing a large portion of the floor and reinstalling it. After a period of time the floor starting unlocking in other areas. Again we went back and disassembled the floor and reinstalled it, hoping that small installation errors really did cause the problem. We were very thorough in our reinstallation--because it was not only inconvenient for our customer, but very costly to us. Again, the floor started coming apart and shrinking in different areas. Once we determined that it was definitely a product defect issue, and after many unanswered calls to the manufacturer, we made the decision to spend another $12,000. out of our own pocket to replace the floor. We made that decision willingly and graciously, knowing that it would eliminate the profitability from the entire project. We also did it because we always endeavor to do the right thing. It is not really fair to say the project lasted until May of 2013 because of this multi-month process of trying to correct a manufacturing defect. The flooring separations were annoying, but they didn't make the home unusable. It would not have been prudent to rush into a major floor replacement without giving it time and exploring options. Our store is open and our phones are answered 6 days a week, 9-10 hours a day. We do answer to our customers as quickly as possible and we certainly never hesitated to return emails or calls from the [member name removed] as soon as possible. After the new floor installation I received a phone message from [member name removed]. She was thrilled with the new floor and a very satisfied customer, so naturally this review was quite stunning and hurtful. Regardless of the comments, even with this customer, we will continue to do the right things and will service our customers fully and cheerfully. Jeff Yount, president, The Decorating Center
Linda N.
12/2012
4.0
flooring contractor
  + -1 more
Overall, the floor is beautiful. However, it took much longer to get done than anticipated.
Description of Work: new flooring for kitchen and pantry
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$850
PATRICIA M.
06/2011
5.0
flooring contractor
  + -1 more
2 workers arrived daily on time, were very polite and neat. They took their time to make custom cuts around stone fireplace. They answered all questions, made a few changes to plan that I requested at the last minute with out any issues.
Description of Work: +The Decorating Center removed nigs in 2 rooms and the wood floor in foyer and hall prepped floors. They installed wood flooring in both rooms which were foyer and hall.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300

    Contact information

    3 CEDAR GREEN CTR, Mifflinburg, PA 17844

    www.thedecoratingcenter.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    9:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Window Treatments,
    Furniture - Custom Made,
    Furniture - Sales,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    THE DECORATING CENTER INC is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 6:30 PM

    Saturday: 9:00 AM - 4:30 PM

    THE DECORATING CENTER INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, THE DECORATING CENTER INC does not offer free project estimates.
    No, THE DECORATING CENTER INC does not offer eco-friendly accreditations.
    No, THE DECORATING CENTER INC does not offer a senior discount.
    No, THE DECORATING CENTER INC does not offer emergency services.
    No, THE DECORATING CENTER INC does not offer warranties.
    THE DECORATING CENTER INC offers the following services: flooring installation, cabinetry installation, window treatment installation, kitchen and bath design

    Contact information

    3 CEDAR GREEN CTR, Mifflinburg, PA 17844

    www.thedecoratingcenter.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    9:00 AM - 4:30 PM