Once & Done Waterproofing Solutions, LLC

This team was professional, efficient, and kept me informed the entire way.

Sean is great. He inspected the basement then clearly described how the work would be done. His crew arrived on time and completed the job in the amount of time Sean told me. His crew was very friendly and efficient. They respected my property (nothing broken or damaged). The work done was neat and they cleaned up after themselves. They positioned the drain pipes to drain in a a part of the backyard that would not be seen (unlike another company that wanted to put a 6 foot pipe sticking out in the front yard). If I've forgotten anything, just know that the whole experience was painless and very reasonable priced!

From start to finish Once and Done has been an the ONLY answer to our problem. And boy we HAD a HUGE problem. Shawn was amazing he took the time to explain the entire process [about 100 times] because we were nervous about tearing up the house even more than the water already had. He did not pressure us. He came to the house and brought the mold treatment before we even signed a contract. He recommended a contractor [josh martin] to help us rebuild all of the tearout and they both came to look at the project (more than once) to give estimates. He followed up and was patient as we got the funds together, and once we did he had his crew here immediately. The crew...hank...sherry...ki...the coach and ryder were all wonderful, hard working, personable, and a pleasure to have. I have never seen such a well oiled machine. The work they did is amazing, and they kept me calm and reassured as they installed the sump pump drainage system. They went over and above what was expected. The day they finished we had heavy rains for 2.5 days, and the house stayed completely dry. We are so pleased with the entire process from start to finish. We will definitely be using them again. See our garage has to be done also, but money is tight so we have to wait to install the sump pump out there until we save the money to do so. And OF COURSE we will be using Once and Done. Thank-you guys and girl!!!! We appreciate all of your hard work!!

Kept me advised on progress, very professional and personable. Can't say enough good things. I have had two other professionals tell me what good work they did in my house!!

They were very professional.

Had sump pumps and drainage system put in basement.They were to only company to get back to me!! So I hired them. WOW! I am glad I did. They were a class act. I have had two other contractors come in my home since work has been completed and BOTH commented on what a good job they did.Very responsive, keep me calm thru process(LOL), and kept me informed of everything they were doing. EVEN replaced on of my lost tools!! JUST HIRE THEM!!! You will not be disappointed!!!

These men were customer friendly, and provided a clear understanding of the work they were doing. The work was done on time as they scheduled. I highly recommend their services.

They did a good job, but did have to return to redo the floor crack. While giving them the best rating that could change if the new sump pits or drainage system fail to meet expectations next spring.

This company is absolutely top rank! They did everything they promised and more. Great value and great piiece of mind regarding my dry basement

Excellent work, good solutions and advise. I would definitely hire them again. Elias mourani

Jeff delivered what he promised and so far there are no issues. We needed a bigger grate by our basement door and Jeff came back and installed it without any problems. The work was done quickly and efficiently.

They are professional, honest, and finished in a timely manor.

Waterproofing and mildew removal Jeff did an excellent job of communicating what the company could do. Arrived on time for inspection and proposal. Scheduled work within 10 days. Crew arrived on time and completed the work quickly. So far, all indications are that the work was successful and the problems dealt with. Once and Done have been a pleasure to work with.

very good customer service -

Only years ahead will prove the value of the service being that it is waterproofing of basement system installed, but thus far I am satisfied.

He did a great job

Called Jeff after I talked with and met with 2 of the big name companies. Jeff came to give me a quote on time when promised. After looking over my job, He explained what work needed to be done and what was not needed,. Fix the source of the problem and don't waste money on work that don't need to be done is what Jeff told me. Glad I listened to him. Jeff and his crew came on a Saturday finished in 1 day. Job was done neatly and crew was very professional!

Jeff came in and gave us an estimate which he stuck to. He also arrived on time and did the work in a timely and professional way. He was also pleasant and fair to deal with.

Work was done on time and with high quality at the price I was quoted. I am very pleased with the results. I would highly recommend them.

I highly recommend this company. Our basement hasn’t leaked since (knock on wood). The guys were so nice and really did a great job. I was also VERY impressed with how clean they left the place. Oh, and the price was great too.

Called and showed up the next day and follow up the next day of meeting. Very courteous, polite and very professional. Went above and beyond expectation. save us money.