R.F.BONDURANT Plumbing & Heating

Very professional.

No response.

everything went great

Very good job and quickly

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I was able to schedule a service appointment for the next day. The plumber arrived on time and completed the job within an hour. The new shut-off valve works great. The price was very reasonable.

The serviceman (I think it was the owner) came within a half hour of calling, and spent many hours, about six, looking for the source of the problem, explaining everything he was doing as he went along. He created an access panel in the powder room ceiling for future easier access. He actually was unable to locate the problem area without destroying a bulkhead and cutting into other areas, which I did not want him to do. Because he had diagnosed the problem but could not fix it, he only charged me for 2 1/2 hours of work, even though he spent many more than that. He recommended that since a warming trend was predicted very soon, I wait and see if the pipe thawed out (which it did) and then follow his recommendations in the future. I would use him again in a heartbeat.

We called R. F.Bondurant, explained the problem and scheduled an appointment. The plumber was punctual and professional. He took care of the leaking seal and was very pleasant. He also gave us advice on another plumbing issue we had. We were very pleased with the service and will definitely call them again.

My call was answered right away (no leaving a message and playing phone tag all week) and I was on the schedule for the next day. Brad addressed all our problems and pointed out a few other items related to our dryer that needed to be improved for safety. He was very professional and thorough. I would definitely call this company again for help.

He was very nice and very pleasant. I found him to be very knowledgeable. I didn't go through the work yet because I'm not yet prepared.

I like that they are very punctual. I have called them for other things in the past and they are pretty responsive. I think they are real expensive and it is $300 every time they come out.

Dave and Sean came when scheduled and removed toilet and vanity. Also removed set in ceramic cup holder and soap dish and replaced it with 2 tiles that I had previously obtained. When the tile work and flooring installation was completed, Dave picked up my new vanity at the supplier which had sold my chosen vanity and necessitated their retrieving another from storage. Dave called to explain why he was delayed in getting to my house. He then installed the new toilet and valve; reinstalled shower trim and supplied new spout, tub trap, and trip waste. He installed, hooked up the vanity, and reinstalled my old faucet set. Hung the mirror. He reinstalled the shower trim and hooked up the new drains and trip. On both occasions tarps were laid to protect carpets and they cleaned up the work area after.

.My electric hot water heater malfunctioned and the safety relief valve tripped. Called the company and they arrived promptly as promised. After looking over the heater an estimate to "rebuild" was offered. While the estimate seemed fair we took an alternate. We learned that the heater was still in warranty from a well known retailer. We contacted them and while they did less work to repair the heater our outlay was less.

The job went quickly with no problems. I should have discussed cost before I gave them the job.

They were good. I was very pleased with them. They came right away within an hour of my first call. They came exactly when they said they would. They probably worked on it for about an hour. They were able to get that taken care of. They were very good. They did exactly what they said they would do and told me what the problem was. I would certainly use them again. I guess their price was comparable to any other. I didn't shop around as it was an emergency and it was backing up. I think they are reasonable.

They came very quickly and they were very efficient. The people who came were very nice. They found that the problem was outside and they had to remount the sewer pipe. They were just very efficient, friendly and bright.

Perfect, prompt, professional service as always. Rick's team does every job for our rental property, i would never dream of calling someone else. I dont even think about the price when I call because I know who I am dealing with is a fair trade, honest small business. His team has done emergency hot water heater repair, to entire house plumbing including boilers and radiator replacement. No job is too large or too small. We have been using his company for about 4 years now. Rick and his team are straight forward and they work within budgets for major projects and always ensure you get what you pay for and more. I have R.F. Bondurant plumbing & heating listed in my leasing documents for emergency calls. This is the team you want if you want peace of mind and great warrantied service.

Rick is extremely responsive. He was able to get me scheduled the same day I called for service. The work on the hot water heater was reasonably priced and good. A different plumber did the work at the rental property. The overall work was good but I thought a bit pricey.

I have used them multiple times. They came quickly. There pricing is reasonable. The guy who normally comes is very polite. They call you when they are coming. They don't make a mess. The one time that we had a bad experienced, he negotiated things with me and we figured it out. He is very professional as well.

I wish I could remember more details but I seem to blot plumbing problems from my mind. Their main triumph was more a failure of another company. For some reason I thought Bondurant had gone out of business and I called a different company when the basement flooded. That company charged me about 500 and left me with the drain still clogged and the basement floor flooded with sewage. When we got Bondurant, they charged about half and actually solved the problem.

They returned our calls, but stated that they charged $50 just to come out to give an estimate. We did not ask them to since other companies claimed to offer ''free estimates''.

I received a return call within a few hours. The appointment was made at my convenience. The techs were neat, helpful and did a great job.

RESPONSE WAS TIMELY, REPAIRMAN WAS POLITE AND LOOKED FOR THE BEST, BUT QUICKEST WAY TO COMPLETE THE JOBS (CHARGE WAS HOURLY), WAS HONEST ABOUT WHAT NEEDED REPAIR WHEN HE COULD EASILY HAVE TALKED ME INTO A NEW WATER HEATER.