L Christiansen & Company (now doing business as delcotechs.com) was founded in 2001 and currently serves over 200 clients in Philadelphia and the surrounding areas. We provide Information Technology, training and support for small to medium size businesses in addition to home users. Services range from advanced network configurations to basic support for common office applications and email/internet connections. We are proficient with the Microsoft platform including Microsoft Windows Server, Microsoft Windows SBS, Exchange, and all of Microsoft Office Productivity Suites including Outlook.
In addition, we provide training in all of the Standard Microsoft Office applications, Network Operating systems, and Internet technologies.
DBA: Delcotechs.com
Business highlights
24 years of trusted experience
Services we offer
Small Business & Home User PC, Network Solutions, Hardware & Software Troubleshooting, Network Installation & Support, Office 365, Cloud Based Backup & Recovery, Virus Removal, PC Tuneup & Optimization, Email & Smartphone Setup, Training
Arrived on time, knew what she was doing and finished task in allotted time
Description of Work: Tune up PC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John T.
03/2016
5.0
computer repair
+ -1 more
I had been having problems with my Dell Desktop for a few months. It wouldn't stay on. I'd have to start and restart it 2 or 3 times on initial start up everyday. Linda showed up on time for her first visit to my house and after her expert analysis told me there was a hardware problem. I decided it was time for a new computer instead of trying to repair the old one. Linda handled the entire transaction through her connection with Dell. When the computer was delivered to me I gave Linda a call and once again she showed up at my house ...punctual as usual....and installed and transfered all my files and other goodies to my new Dell.She did a great job and was wonderful to talk to. By the time she was done I felt as if I had made a new friend. So thank you Linda and I hope to see you again "dining under the stars"
Description of Work: Diagnosed a problem with my Dell desktop computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard C.
11/2015
5.0
computer repair
+ -1 more
I decided to upgrade my OS from Windows 7 to Windows 10 after getting tired of seeing all the nag screens to "reserve my copy" and get my free update. The upgrade process went smoothly and things were fine for a few days. I was pretty familiar with Windows 10 since I already had it on my laptop. Then, all of a sudden, the new upgrade decided it didn't want to play nice with my computer for some reason. First, it wouldn't boot up all the way- it would start hesitating at the Welcome screen. Then, for no reason, the screen would just go black. Finally, the computer wouldn't boot at all. One of the final messages my computer gave me was that "couldn't find the start menu." I searched and searched the internet seeking a solution to this problem and every fix I tried brought me to a dead end. Nothing would work, so it was time to seek some outside help. After searching Angie's List, I came across Linda Christiansen & Company. She's local had all "A" ratings from many satisfied customers. I called her and was told me to bring my computer over and she'd look it over. By the end of the following day, she called and said it was repaired! She found and saved all my important data before doing a clean install of Windows 7. Even though I have all my data backed up to an offsite cloud service, it was a great feeling to learn that everything (financial records from Quicken) , favorite photos, and data from Outlook were still intact! Linda was a pleasure to work with and really knows her stuff! She's very responsive and let me know what was going on each and every step of the way. Even though I built the computer she worked on, I couldn't find a good solution to all the corrupt files and other issues Windows 10 was giving me. So, thank you Linda for a job very well-done! I highly recommend her services and won't hesitate using her again!
Description of Work: Repaired and restored a crashed desktop computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
GLORIA R.
10/2015
5.0
computer repair
+ -1 more
Linda is the best!! I give her A+++ in every catagory. I brought it to her home early afternoon and picked it up that evening. This gal knows her stuff.
Description of Work: After downloading Windows 10 on my Dell laptop, the computer was locked in airplane mode. Spent hours on the phone over the weekend with Dell reps and they weren't even able to get the computer to boot. After speaking with 3 different reps, I decided to check Angies List to find someone local.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112.5
Response from Delcotechs.com
Thank you for your kind words. We were very happy to help!
Clayton P.
10/2015
5.0
computer repair
+ -1 more
Linda was very responsive when I purchased a deal through Angie's list. We scheduled an appointment, she was even just a little early which was fine. She accomplished what I needed quickly but thoroughly. She was polite and helped me understand along the way everything she was doing so I wasn't confused about her process.
Description of Work: Linda C came to my house to resolve log-on issues I had with my laptop and desktop computers. She was able to help be get back on to both computers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Delcotechs.com
Thank You!
DOLORES M.
05/2015
5.0
computer repair, computer training
+ 0 more
Linda Christiansen arrived on time. She was very nice to work with. She hooked up my new wireless printer. I had several questions about things I needed help with. She was patient and very experienced with any issue I had. I was unfamiliar with pictures on CD's and how to download them etc. She was able to answer any question I had and used her time effectively so we were able to cover the questions I had. I would highly recommend her to anyone who required any kind of computer training or hook ups of new systems. I was very glad I hired her and will do so again.
Description of Work: Computer training. Cleaned up my computer. Helped me manage files. Hooked up my wireless printer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sharon S.
04/2015
5.0
computer repair
+ -1 more
My computer was at a standstill due to an error of my own. Linda came out promptly and handled my problem effectively and professionally. This is the second time using her and I highly recommend her and her business for computer related problems.
Description of Work: My computer was at a standstill due to an error of my own. Linda came out promptly and handled my problem effectively and professionally. This is the second time using her and I highly recommend her and her business for computer related problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Delcotechs.com
Thank You!
Lisa M.
04/2015
5.0
computer repair
+ -1 more
Called her in the morning and told her of the problem. Dropped it off to her the next morning. Was professional, and direct. Finished her work on the computer within 2 hours without loosing any pictures or files. I love that Linda is local and a small business. It was very different than going to staples or geek squad. She is very knowledgeable and has been doing this for 30 years. Real personal touch. Will definitely go back to her and refer her to others.
Description of Work: Cleaned and deleted malware from surface pro laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Response from Delcotechs.com
Thank you for the kind words! It was a pleasure to meet you.
Yvonne B.
01/2015
5.0
computer repair
+ -1 more
It was excellent! They were prompt in responding to the Big Deal. There were no other charges. The person was very professional and very friendly. It was prompt service. I would definitely recommend other individuals who need computer service to this provider.
Description of Work: I purchased a Big Deal for L Christiansen and Company/delcotechs.com. The person cleaned up my computer and got me back online. I just had some problems with my computer connecting back online. I think it was because of my firewall. My computer would not allow me to connect to my internet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Susan P.
12/2014
5.0
computer repair
+ -1 more
I give her grades of A, on all aspects of the work--her promptness, expertise and quality of the work. I definitely would hire her again and would recommend her to others.
Description of Work: It was a deal for $49 for one hour of on-site computer services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob G.
12/2014
5.0
computer repair
+ -1 more
They are terrific. We have been using them for about 2 years now. The scheduling has been good and she is always responsive. I would recommend her to others.
Description of Work: They handled some computers issues at our office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marilyn B.
11/2014
5.0
computer training
+ -1 more
She was up front and let me know to do next with my computer.
Description of Work: cleaned up my computer and let me know I needed a new hard drive
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Delcotechs.com
It was a pleasure working with you
Sara S.
10/2014
5.0
computer repair
+ -1 more
Provider responded immediately and was able to service my computer within 24 hours. She even walked me through some steps so that I could continue working on my computer for the day until she was able to service it. Although the scans that she had to run were extremely time consuming she charged me only for the time that she had to actively work on my machine. Linda was terrific to work with and I will use her company for all future computer repair needs.
Description of Work: Removed malware/virus from my HP Laptop. Did several scans to ensure thorough "cleaning up" of computer. Installed necessary updates & set up desktop as I wanted it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Delcotechs.com
Thank you, it was a pleasure working with you!
Prof. Henry B.
10/2014
5.0
computer repair
+ -1 more
provider came to the house and worked for about 1.5 hours very efficiently and professional
Description of Work: complete computer service on two computers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Response from Delcotechs.com
Thank you for reviewing our work. It was a pleasure to meet you for sure!
PETER S.
09/2014
5.0
computer repair
+ -1 more
Verizon sent me a new router to replace an older router that was not working properly. They said that I could install it myself. Not a chance! This entailed connecting the new router, but it also meant changing the codes on my laptop, printer and 2 tablets to get them to work wirelessly. Linda arrived on time and set everything up, showed me how to load the photos from my camera to a file that was created in my laptop. She showed me how to attach them to an email. Had I tried to just set up the wifi myself I would still be working on it. I have used a number of big deals with good experiences. This is certainly one of the best. If you need tech help call her. Thanks Linda.
Description of Work: Installed a new router and set up wifi for two tablets and added a photo file
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Delcotechs.com
Thank you [removed member name] , I was happy to help!
Sharon S.
09/2014
5.0
computer repair
+ -1 more
I kept track of the issues that I saw with my computer ie. speed and the constant error messages so that when the tech came they'd know what I saw. Linda took note and deleted the thousands of errors and checked all my systems. She helped with with other wants and needs that I have been wishing for on my computer for months.
Description of Work: Cleaned up the computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Delcotechs.com
Thank you so much and it was a pleasure to meet you. Again, sorry about letting that cat slip out!
Susanna M.
09/2014
5.0
computer repair
+ -1 more
This Lady truly is exceptional. She was right on time went straight to work explained everything extremely well and easy understandable. Very professional, very knowledgeable and she took the time to explain every single step! Easy to talk to a true pleasure doing business with! HIGHLY RECOMMENDED!
Description of Work: My PC acted up was very slow and freezing! Had "blank pages" very frustrating!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Delcotechs.com
Wow, thank you so much for your kind words! It was truly my pleasure to meet you and I am happy to help you with anything you need in the future.
Denise M.
08/2014
2.0
computer repair
+ -1 more
It was not a good experience. When I got my computer back there were programs missing. I called her and she said she didn't know why they were missing and that was the end of it. I had to have someone else fix it for $350. I didn't get much of a reaction at all; she wasn't going to help me. She said if I wanted she would install an old program but I didn't want that. I wanted what it had before. I personally would not recommend her. She wasn't really concerned that I was concerned. Her pricing seemed reasonable but I expected it to be fixed.
Description of Work: I was having a problem with my personal computer so they were supposed to do some work for me.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$75
Response from Delcotechs.com
I am very sorry to read your review of our work. When you called, you indicated you had spent 6 hours on the phone with Microsoft and it was determined that the best course of action was to restore your computer to a factory default setting. After evaluating the machine I agreed. I backed up your data, performed the restore and put all of your data back on. At this point the machine was running perfect. Prior to doing the restore, I explained to you that any programs that were purchased and installed after the PC was purchased would need to be reinstalled. In this case, Microsoft Office. When I questioned you on where you kept your software and license information, you said you didn’t know, that it may be in a box somewhere as you were in the middle of a move. I then provided the options of either purchasing it again so it could be reinstalled and activated or waiting until you unpacked to see if it showed up. The cost of the software runs about $150 and it takes about 10 minutes to do the install. I was concerned that the job was not complete and tried several times to contact you. When I didn’t hear back I figured you were in the middle of moving and I waited to hear from you. Delcotechs performs “system restores” on a regular basis and our customers are always amazed when their old, bogged down PCs pop back to life. We pride ourselves on protecting your data, taking a good inventory of the machine before wiping it (printers, drive mappings, favorites, etc.), and ALWAYS warning the customer that programs that came after will need to be reinstalled. Since you decided to go with someone else for a cost of $350, I would assume that you did purchase another copy and pay them to install it. I can only hope that you got the license information and have stored it in a safe place. We pride ourselves in the quality of the work we perform, always being honest and fair, and the many happy customers we support. If you would like to discuss this further please give us a call. We would love an opportunity to change your mind! Please accept our apologies for this misunderstanding.
Hugh T.
08/2014
5.0
computer repair
+ -1 more
I would use them again in the future.
Description of Work: They did my hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Delcotechs.com
Thank you for your review, it was a pleasure working with you.
Scott W.
07/2014
5.0
computer repair
+ -1 more
Linda was very professional, personable and thorough. I am extremely happy with the work Linda did for us! She even explained things to me that were above the scope of her job, but extremely helpful to me. I appreciated Linda's guidance and knowledge,
Description of Work: Assess our network hardware and software for performance and error conditions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Delcotechs.com
It was a pleasure working with you!
STUART H.
05/2014
5.0
computer repair
+ -1 more
Linda was quick and very professional. She completed the job in 1-1/2 hours, and returned one time to fix some glitches, at no charge. I could not ask for better service, and would recommend her without reservation for desktop users.
Description of Work: Installed new Dell desktop, transferred old files from Windows XP to 7, and deleted junk from hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Delcotechs.com
Thank You [member name removed], I wish you well with your new computer.
Bob G.
04/2014
5.0
computer repair
+ -1 more
Linda is great. I was having some problems with my computer and she came to my office and clear everything up for me in no time. Linda is knowledgeable, responsive, reliable, and her prices are great. If you have any computer related issues, look no further. I would highly recommend Linda for all you business and personal computer related needs.
Description of Work: Linda handles the IT and computer related services for my business and my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Kathleen P.
11/2012
5.0
computer repair
+ -1 more
Great. Linda will scale the work she does to what you want. The first few times I hired her, I was on a tight budget and she worked with me to do some diagnosis and let me know what to do. This time I had a little more money, but no time and needed a higher functioning computer at home. She was very flexible, professional, friendly and helps find solutions to your situation. I consider Linda a great deal. She just handles things so you don't need to worry.
Description of Work: More than once Linda has consulted with me over the phone, then come to my house to diagnose and fix problems with my computer. Most recently, sometime in 2007 or 2008 (I don't remember exact date), I wanted to replace my computer, have content backed up and moved onto my new computer. Linda offered to order me a new computer and get her merchant discount and set it up so I could be charged directly by the vendor (so no additional costs were added by her), then come to the house when I was on the road and set everything up. I was so busy that this worked great for me. She even provided copies of some additional software at no cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Delcotechs.com
It was a pleasure working with you.
Michael K.
10/2012
5.0
computer repair, computer training
+ 0 more
I have used L. Christiansen and Company on multiple occaisions. I use them for all of my business and personal IT needs and they have never let me down. Linda is very prompt, professional and dedicated to finding the solution quickly and effeciently. She has also trained my staff on new software installed. Her pricing is very good and it's a pleasure to business with her. I highly recommend L. Christiansen and Company to anyone looking.
Description of Work: Used multiple times from everything to home internet troubleshooting to installing complicated business software and hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Delcotechs.com
Thank you for choosing delcotechs.com
marie E.
08/2012
5.0
computer repair
+ -1 more
Her service is great; she is wonderful.
Description of Work: She has done a lot for us. We have had a lot of computer issues. She has re-wired some things around the house along with getting some wireless hookups. She has done a lot of computer work as far as cleaning up the computers. She has also taken old computers we wanted to throw away and removed all the important information off of it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training
FAQ
Delcotechs.com is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Delcotechs.com accepts the following forms of payment: Check
No, Delcotechs.com does not offer a senior discount.
No, Delcotechs.com does not offer emergency services.
No, Delcotechs.com does not offer warranties.
Delcotechs.com offers the following services: Small Business & Home User PC, Network Solutions, Hardware & Software Troubleshooting, Network Installation & Support, Office 365, Cloud Based Backup & Recovery, Virus Removal, PC Tuneup & Optimization, Email & Smartphone Setup, Training