Budget Blinds of Media

Ordered expensive Hunter Douglas blinds for two different rooms months ago. When they were installed, in one of the rooms they were a half inch too wide. The installer told my husband they would be in touch with us. We heard nothing. A week later, I called and sent an email to see what the heck was going on. They apologized and told me the remakes would only take 5 to 7 days. Two weeks later, we still don’t have the blinds. They were Christmas gifts for my daughter, a teenager decorating her room. I’m told they “should” arrive in the office later today. But, they can’t install them because they are all leaving for the holiday. Great Go elsewhere. Their customer service is horrible.

Our family room consists of three walls of windows; literally. For years we have sought after window treatments that provided us with the privacy we desired without eliminating the natural light the windows provide. Several previous attempts have proved undesirable. After meeting with the Budget Blinds representative, we were able to select a roller shade that provided the desired effect. The sales representative meet with my wife and I and we were able to review a multitude of window treatments from traditional shades to roller shades to plantation shutters. After we selected the roller shades, many options of fabric and color were awaiting. The representative took her time to go over the various options and provided plenty of advice based on our desires. The sales rep than measured the windows and frames to ensure a good fit. There are nine casement windows in the room with a width of ~64'' x length of 72''. Due to the wood frames surrounding the windows, each frame has a slightly different measurement. Based on the individual measurement, the frames were all sized to the specific frame and the shades were ordered. Within a short period of time (sorry, I don't remember the exact time frame, but it was less than 1 month), we were contacted that our shades were delivered and ready for installation. We were able to arrange for the installation within one week and all shades were installed without any issues. The installer provided pointers for working the blinds, cleaning the blinds and general care. He showed a high level of familiarity with the product.