Aquavita Pools was founded in 1981. Since then we have become the largest pool supply and pool service company in our area. We have two conveniently located stores and operate a fleet of 17 radio-equipped trucks to service over 2,000 pools a season.
Business highlights
44 years of trusted experience
Services we offer
Opening and closing pools, weekly maintenance, painting pools and installing pumps, heaters and filters
This team is fantastic! They show up asap when we call with a problem, and they get the job done quickly and cost-efficiently without scrimping on quality.
Description of Work: We've used this company for pool services (opening, closing, repairs) and they resurfaced and retiled our pool a couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
09/2013
1.0
pool cleaners
+ -1 more
unknown
Description of Work: My recent review was submitted but received an "A" rating. It needs to be corrected. I had two pumps go down and need repair. I called their service folks to discuss details of service as I had never used them before. Naturally, I had questions, e.g. When could service be performed, how long it might take, would they remove and repair pumps or do on site, etc. there were not a lot of questions but the service person seemed in a hurry to get off the line and just wanted name, number and credit card number to " schedule". Since I did not get satisfactory answers, I kept asking for more definitization. She eventually said she had to get off and was very abrupt and discourteous. Sadly, not only will they not dot his service but the years of purchases of supplies will not be stopped and I will seek a new supplier. I understand this may be the busy season for closings but others have needs beyond that and now I have to find someone to fix my pumps before my pool turns green with algae.
Rating Category
Rating out of 5
Yes, I recommend this pro
Anthony D.
06/2012
1.0
pool cleaners
+ -1 more
Slow in the begining but okay. The past year has been horrible.
Description of Work: Bought pool 2 years ago. Have had their weekly service from day one. First year it took them a month to get the green algae out of the pool. Now the knuckle heads dumped the grime and dirty water sitting on top of the pool into the pool. Have been waiting three days for them to come and clean their mess up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,500
MICHELE D.
07/2007
1.0
pool cleaners
+ -1 more
They couldn t get my pool up and running and they gave me a whole bunch of excuses. They ended up tearing a hole in the liner. It was a double liner, and when I called about the problems that I was having, he accused me of doing the damage myself so that I could get the service for free. It was supposed to be up and running in May and it was not until the end June. They were nasty.
Description of Work: The came to open our 15 x 30 above ground pool. It involved cleaning and filling it, as well as adding chemicals and getting the filter working.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$435
Sue F.
06/2004
1.0
pool cleaners
+ -1 more
AFTER MANY PHONE CALLS AND SEVERAL BROKEN PROMISES TO COME OUT AND LOOK AT THE POOL TO GIVE US AN ESTIMATE, WE WERE TOLD WE HAD TO PAY $200 DEPOSIT BEFORE THEY WOULD MEASURE THE POOL AND GIVE US AN ESTIMATE. ONCE WE GAVE THEM THE $200 DEPOSIT, WE HAD TO MAKE SEVERAL CALLS BEFORE WE RECEIVED THE ESTIMATE. THEN WE HAD TO GIVE THEM OVER $1000 BEFORE THEY WOULD AGREE TO DO THE JOB IN THE SPRING. SPRING CAME, WE STARTED TO CALL TO SEE WHEN THEY WOULD COME AND DO THE JOB. EACH PHONE CALL LEAD TO A STALL TACTIC WITH CONFLICTING INFORMATION ON EACH CALL. "WE HAVE TO WAIT UNTIL IT GETS HOT, DRAIN THE POOL, OH NO, DON'T DRAIN THE POOL IT HAS TO HAVE SOME WATER, CAN'T GIVE YOU AN APPOINTMENT UNTIL IT IS COMPLETELY EMPTY." WHEN THEY DID FINALLY PUT US ON THE SCHEDULE THE JOB WAS DONE AND CLEANED UP IN A DAY AND LOOKS GREAT.
Description of Work: REPLACED OUR IN-GROUND POOL LINER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Aquavita Pools is currently rated 2 overall out of 5.
Sunday: 10:00 AM - 4:00 PM
Monday: 9:30 AM - 7:00 PM
Tuesday: 9:30 AM - 7:00 PM
Wednesday: 9:30 AM - 7:00 PM
Thursday: 9:30 AM - 7:00 PM
Friday: 9:30 AM - 7:00 PM
Saturday: 9:30 AM - 5:00 PM
No, Aquavita Pools does not offer free project estimates.
No, Aquavita Pools does not offer eco-friendly accreditations.
No, Aquavita Pools does not offer a senior discount.
No, Aquavita Pools does not offer emergency services.
No, Aquavita Pools does not offer warranties.
Aquavita Pools offers the following services: Opening and closing pools, weekly maintenance, painting pools and installing pumps, heaters and filters