Scott Danner Home Improvements

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I ended up calling him (the owner) FOUR times as he did NOT return any of my telephone calls. The first time I left a message because we had a leak. After 24 hours, when I did not receive a response I had no other choice but to call someone else. However, we have commercial properties and have several big jobs that need to be done...so I called him back and left a second message. Again, NO response. I then left a third message and the owner called back immediately. Said he was away hunting, apologized repeatedly, stating he does not run his business this way, did not understand why the call wasn't forwarded to his and quot;foremanand quot;, will def check into finding out what the problem is....on and on. He was EXCEPTIONALLY personable and VERY NICE!!!! He PROMISED to call me the next day by 11:00 am (he was on the road and could not take details). The next day came and went....NO PHONE CALL!!! So I gave it another 30 hours and when I STILL did NOT receive a return call as promised I called him and told him to forget it. I immediately got a call with the owner again apologizing over and over!!! He set a date to come to the property and give estimates on 4 different pretty big jobs we need done (one being a new roof). THE OWNER...NEVER showed, but sent his and quot;foremanand quot; which was fine. My husabd took time and walked him around the property showing him and discussing all the things we needed done (just as I had done with the owner). We have NOT heard from the owner, the foreman or anyone from the company since!!! NOR did we receive the estimate on the roof or the estimate for any of the other work that both my husband and I discussed IN DETAIL with the owner and the foreman that we needed to have done!!!! I am at a loss for words! It's a shame because the owner seems like a VERY VERY nice person! He was my first choice from Angies list after reading all the reviews and ratings, and after speaking to him I wanted him to do the work! Hate to give such a bad review, as I REALLY like the guy and the way he described his business and quot;ethicsand quot;. :(

Friendly, responsive to the emergency. Second trip, though, he was an hour and a half late with no call. Helpful and informative about the current state of the roof.

Scott contacted me immediately, came out, inspected the roof. He patched up certain parts, said the roof should be good for another 3-4 years. I made the decision to have it replaced now since the cost would be much more later. He explained in detail everything that he would be doing, the materials he uses and why he uses them. Being a single woman, Scott never once treated me like I was anything but another customer, which was really appreciated. Scott's guys were great. They were very professional, courteous and knew exactly what they were doing when replacing the roof. They always arrived on time or before to start each day. They cleaned up each day before leaving and really inspected when the job was done. The entire job took under 4 days to complete. The roof looks fantastic. The cost shows the coupon from Angie's List. Scott also put me in contact with a contractor to install new downspouts. I have an older house with the soffit and the gutters are smaller (not extending further from the house). The downspouts are split and sealed together causing them to break. With Scott's recommendation, this has caused me much loss of time getting estimates from other contractors.

The price they charge was reasonable and included extra services on top of the original estimate without charging for that. They did extra work beyond the quote. They did additional work for no more cost which I appreciated. They left the work site very clean. They were timely and worked till they got the job done.

I contacted Scott to ask for estimate for covering a large wrap-around porch ceiling with soffit to make it maintenance free. It is a rental property. He went to the property and looked at the job and called me with a couple of alternatives. We discussed the cost of the alternatives and decided on the best one for the project. The next day he and his crew completed the job in 1 day. The whole process took less than a week from the first call. The job is beautiful and I'm very pleased.

They were probably the best contractor we've worked with; they are very picky about quality, took their time, and even came on a Saturday once when they got behind schedule. Super nice job with tile floor installation. They also do amazing work with wall and ceiling repair, and did an excellent job of painting as well. They are also nice people and did a great job of cleaning up. Highly recommended.

he did a real good job, I recommend him to everyone, he has good prices.

Job was to be started two weeks after estimate was received. That did not happen. One month after that date I contacted Scott again, and he started the job about a week later. The day he arrived to start the job, I had to refresh his memory as to what was to be done--he did not have his notes with him. He knew wall paper was to be removed, but he was not prepared to do it. Two days after he started, he finally rented a steamer to get the job done. He had a helper with him--breaks were taken about every 1-1/2 to 2 hours. Scott would leave the job on numerous occasions either to go on an errand or to his truck to follow up on other jobs by telephone. Most days start time was 9 a.m. and quit time was between 3 and 4 p.m. Prior to starting the job, Scott asked me to identify the paint colors so he could purchase the paint. I provided him with a detailed written list, but he did not pick it up the day before he started the work as he indicated he would. The paint was not actually purchased until the day that he was to start painting. Scott is a and quot;handymanand quot; and I knew that to begin with; however, his initial visit indicated there was little he could not do. My biggest complaint with Scott is one of time management. It took him 11 working days to complete the job.

We sought 4 estimates on the job. One firm wanted to remove the entire chimney and rebuild....for lots of dough. Classic oversale. Dismissed that contractor immediately. Chimney was not in that much disrepair for a 36 year old house, Scott Danner and the other two contractors recommended grinding out the loose mortar and repointing between the existing bricks. Two of the remaining three recommended sealing the brick and mortar after completion. Danner was recommended to us by a neighbor who had his own remodeling company. Danner's initial bid was a little high compared to the other two bids but with assistance from my neighbor and some negotiation, the bid came in more reasonable. I preferred going with Scott Danner because my neighbor highly recommended him and two other neighbors had him repoint their chimneys within the past six months. His work on their chimneys was exceptional with the new mortar an exact match to the original mortar. With three strong recommendations from neighbors, I really did not want to go with a lower bid from a contractor I was less familiar with regarding their work. So Scott got the job. He is very friendly and professional. He had to do more grinding than he had anticipated but kept to his budget. He also inspected the chimney lining and said it was fine. This was not an additional charge. He matched the old mortar perfectly. You cannot tell what he repaired compared to the original mortar. He and his crew were always on-time and maintained a clean work area. After 15 months, there is no sign of cracks or leakage. I can highly recommend Scott Danner for chimney work. It was a pleasure doing business with him. I have heard he does many other types of home improvement. After my chimney, I discussed redoing our kitchen cabinets and floors. I need to contact him soon.....

From start to finish, Scott is very honest and reliable. He stands behind all the work and provides a great guarantee and follow up with any work provided. Highly recommend.

I got the referral from a friend and I referred him to a couple of people. We had storm damage and all of the roofers were busy. He was quick, clean, fair, and right on with his estimate.