Inch by Inch Masonry

Masonry, Chimney Repair, Concrete Pouring and Repair,

About us

Second generation family-owned masonry business providing exceptional quality work in Central PA. We specialize in chimney repairs, stonework, and historical brickwork & repointing.

Business highlights

45 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer all types of masonry services, including chimney repairs, repointing, stone fireplaces, patios, sidewalks, mailboxes, brick and stone veneer, foundation repair, and small concrete projects.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
6%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 145 reviews

Diane M.
07/2022
1.0
concrete repair, masonry
  + 0 more
They left a huge gap between the retaining wall and the concrete and wanted to charge an additional 500 to fix what should have been included in the 2655 price. They used my electricity and water and left the front door open and the lights on when they left. Would NEVER hire again.
Description of Work: Retaining wall installed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$2,655

Kristy S.
06/2020
2.0
woodworking
  + -1 more
I called and left a message 3 weeks ago, and no one returned my call.
Description of Work: Estimate for repointing

Rating CategoryRating out of 5
responsiveness
2.0


william E.
11/2019
5.0
masonry, fireplaces
  + 0 more
Randy and Chris Inch did an amazing job on our fireplace. They were quick and professional and they did an amazing job. Do yourself a huge favor and hire them first chance you get. We love the work they did and would recommend them very highly.
Description of Work: Stone fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Janice B.
06/2019
1.0
masonry
  + -1 more
Never showed up for estimate appointment
Description of Work: Brick mailbox and concrete step
Rating CategoryRating out of 5

Doug S.
02/2019
5.0
concrete repair, masonry, chimney caps, chimney repair, stucco
  + 3 more
Chris Inch and his co-worker, I think his name is Alex did an excellent job in repointing chimney, making masonry repairs on side of my duplex in city that required stucco repairs, caulking, repaired front porch steps. They just went the extra mile - rehung my exterior shutter and found a piece so that it could be rehung. Friendly yet very professional. They know what they are doing. I would not hesitate to hire them again. All A's except one B and that was because I got a quote back in November, and I responded with more questions but then I never heard back. Out of the blue, I get a call in January and they are ready to do my work. Very responsive once on the scene. But again, excellent job. I also think the price was very reasonable.
Description of Work: Masonry repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,860

john B.
08/2018
5.0
concrete repair, masonry, remodeling
  + 1 more
Absolutely a GREAT experience ! If your like me, your concerned about the contractor that your going to hire. Randy (Father/estimator), Chris (Son/owner) and Cory (coworker) do excellent work. Chris always kept me informed of their schedule and work plans. They answered all my questions and also provided options to complete tasks, that would even make things better, than my original ideas. I would hire Randy, Chris and Cory without any hesitation for any future masonry type of work, or for that matter any type of work they perform. I found them to be honest, caring, ethical, friendly and they do A+ work.
Description of Work: Replace sidewalk from driveway to house; doubling in size the front brick step(s) entry into front door of home, making front porch entry area more safer .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Sara S.
08/2018
5.0
masonry
  + -1 more
Replaced stone/paver walkway with poured concrete 35' long by 44'' wide. Received quote from Randy Inch, work done by his son. He did a fabulous job, price seemed very reasonable and a lot cheaper from one other quote I received. It looks really nice. He knew what he was talking about.
Description of Work: Replace stone/paver walkway with poured concrete 35' long by 44'' wide

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Carole Lee V.
06/2018
5.0
concrete repair, masonry
  + 0 more
I had gotten a previous estimate that started out at $3500 and that only covered two sides of the house and no cement work. This person also told me I needed to have 50-60 bricks replaced, plus, they would need to erect scaffolding. When I bulked at the price, he then said he could probably get away with 10 to 20 bricks and reduced the price to $3100. I still was not happy, so he asked me if I was a senior, which I was, and he wanted to know if I had any one in the military. I told him my son was a full-bird colonel so he reduced the price to around $2800 but told me if I signed that day, he would do it for $2500. I ended up signing. This was on a Friday afternoon, but it definitely bothered me very much that I didn't get another estimate, so at 9 o'clock on Monday morning I exercise my right to rescind the sale within three business days. That is when I saw Randy's name and his reviews on Angie's list and decided to call him. He came out two days later and gave me an estimate. I did not mention how much the other company had told me it would cost, but I did tell him that they said I needed bricks replaced and scaffolding. Randy looked over the entire house including the back of the house which the first guy didn't do. He said I had quite a few places with missing mortar on the back and showed me where they were. I then asked him if he would be able to repair the broken cement on the steps. He told he could do that. The front steps were particularly bad. He also said he did not see anywhere where bricks needed to be replaced and no need for scaffolding. The highest spot was about five and half feet off the ground. Imagine my surprise when his quote was $1400 for everything. I could not believe it. After I got that estimate, it rained for two weeks straight. The first day there was no rain, Randy and his helper, James, were on the job. I think they did a tremendous job! The cement repairs look absolutely great and the mortar matches up so well that you can not tell where the repairs are, unless you look very closely. But it doesn't stand out at all. As far Randy's character, I found him to be a deeply religious man, who I don't think would cheat anybody out of a dime. I am so glad that I got another estimate and that I called Randy Inch.
Description of Work: I needed three sides of my 100+ year-old house repaired where the mortar had fallen out between bricks, plus, some cement repair on exterior porch steps..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Richard R.
03/2018
5.0
concrete repair, masonry
  + 0 more
The job was grinding high areas of my garage floor that prevented the garage doors from sealing properly and repairing concrete spalling caused by salt. Randy Inch responded promptly to my request for a quote and completed the work promptly. The job looks good and achieved our objective.
Description of Work: Concrete grinding and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen B.
06/2017
5.0
masonry, chimney repair
  + 0 more
Randy was very responsive to our request for a job estimate. The work was completed on time and within price estimates. We are very pleased with the work that was done and would hire him again.
Description of Work: Randy completed chimney masonry repair and garage cinder block repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eric W.
06/2017
5.0
masonry, chimney repair
  + 0 more
Randy came out for an estimate which I thought was reasonable for the work needed. We scheduled the repair and I am very pleased with the work and professionalism of the crew. They did a great job.
Description of Work: Repointing/repairing exterior brickwork in multiple locations & chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael P.
06/2017
4.0
masonry
  + -1 more
We had a few glitches, but Randy straightened them all out in record time.
Description of Work: I had my front step bricks redone. Randy is a man of his word and does excellent work. Friendly and a hard worker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Frank H.
06/2017
5.0
masonry
  + -1 more
He is the best contractor we have ever dealt with.
Description of Work: He did some masonry work. He replaced the bricks on a historic house we have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank H.
06/2017
5.0
chimney repair
  + -1 more
They're about the best in the business. I've had them multiple times. They traveled to Baltimore to do that.
Description of Work: They repaired the bricks on the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete D.
06/2017
5.0
concrete repair, masonry, hardscaping
  + 1 more
Original fixed price bid was retracted and replaced with a time and materials quote on day one. This was a disappointment, and ended up more costly, however there was no slacking on the job or the professionalism with which it was conducted. The result is better than new. I will be looking them up again in the future.
Description of Work: Flagstone walkway set in concrete - stones needed reset.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Matt H.
05/2017
4.0
masonry, chimney repair
  + 0 more
Took longer than I thought it should for him to return messages but apparently he was very busy. Once work was done he did a good job. The price seemed fair. Chimney made it through winter with only small amounts of flaking which he told me would still happen but chimney MUCH better than prior to work being done.
Description of Work: Chimney repointed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Vicki C.
05/2017
5.0
concrete repair, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
Great to find a professional that is willing to do a little hand labor. Respectful of customer. Got results promised. Personable.
Description of Work: Chimney cap, fireplace exterior cleaning and waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

helen H.
04/2017
1.0
masonry
  + -1 more
I spoke to Randy mid March, 2017. About 2 weeks later he came to assess the situation at my property. I got a call from him with the issue and the price to repair the problem with my chimney. I called a couple days later and requested an appointment for the service and spoke to Randy. He advised i will get a call back the next day for an appointment. It has been over a month and yet to have a date schedule.
Description of Work: Leaking of water through Chimney

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,354

Jean L.
11/2016
3.0
masonry, chimney repair
  + 0 more
I was quoted a price for 3 days work for 2 men. Once they started, it was discovered that one side of the chimney was not as damaged as originally thought. The work took only 1 day plus about 1 hour the next day to apply the waterproofing. I was still charged the entire quoted price...$1, 183.00. I will not recommend this company due to this. I feel I was overcharged for the work that was done.
Description of Work: Repair of chimney, mortar and bricks.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,183

Response from Inch by Inch Masonry
The customer is a very kind woman. We worked quickly and efficiently on the first day tearing down the chimney so we could complete the project in two days. A portion of the work wasn't needed and a deduction on the bill was given. She received a 10% discount on top of the deduction. The end result was a job well done faster than anticipated and the 10% discount with an additional discount on the entire job. We are disappointed this did not satisfy the customer.

Terry F.
11/2016
5.0
concrete repair, decks, masonry, replacement windows, chimney caps, chimney repair
  + 4 more
The overall experience was excellent. High quality work and excellent people to work with. Very pleased with everything that was done and the compliments from neighbors have not stopped. They even took the time to address minor issues and repairs that neighbors asked them to look at while they were there.
Description of Work: Chimney repair, driveway poured, wall repair / rebuild, concrete carport edge repair and new railing installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Romier S.
10/2016
5.0
concrete repair, chimney caps, chimney repair, foundation repair
  + 2 more
Randy and his son are very easy to deal with, very professional and a pleasure to work with. They came on time, got the work done quickly and when they left they made sure everything was cleaned up. I get compliments from my neighbors about the work they performed on my chimney which was in poor condition when we moved into the house. The masonry had cracked and fallen out all over the face of the chimney. Randy agreed to do a repoint from the roof up but was kind enough to do a full repoint from the ground up for me! I've had them back out to redo the stucco around the base of my home for another $500 total. Randy can take a little bit to get back to you but its worth the wait.
Description of Work: Complete repoint of my chimney, repair of the chimney crown new flashing around the chimney and addition of chimney caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Bridgette H.
10/2016
5.0
masonry
  + -1 more
Randy and his son were extremely polite and professional, and accomplished the stated tasks. They were able to "squeeze" our 2-3 day job in between two larger jobs they had, so they began within a day or two of requesting and approving the bid. A few unexpected delays occurred for the crew during the "workweek," but Chris (Inch) made good on their commitment to finish the job within a week and before starting their next job, so he came to the house on a Sunday afternoon to ensure the job was completed to our satisfaction.
Description of Work: Re-pointed approx. 12' section of chimney and three window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Mark O.
09/2016
5.0
concrete repair, decks, masonry, remodeling
  + 2 more
This job did not go off without a hitch, but I think it is a good example of how these guys are able to deal with a situation professionally and in the customer's interest. I'm a handyman and had a customer who wanted me to repair the front steps to her house. In looking at the job, I felt it was better to be done by someone who does this kind of work everyday. I picked Randy based on the reviews on Angie's List. Randy was very timely and polite in getting her a quote. On the day they scheduled to do the work I stopped by to check in. Randy's son had come to do the job and the first thing I noticed was he was doing a lot more than we discussed. I asked him about it and it turned out there had been a confusion between Randy and his son. This said, the quoted price was much lower than what was actually being done. However, they immediately owned up to it being their mistake and said they would honor the quoted price. In the end the customer agree to pay a bit extra as they did end up doing more than anticipated and this probably made for a much better end result. Even at that, I would imagine they did not make any money on this job. This shows that they take customer satisfaction very seriously in my mind. I would not hesitate to hire Randy for personal work or to recommend him in the future.
Description of Work: Repair concrete steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Julie O.
11/2015
5.0
masonry
  + -1 more
Good, quality work at a fair price! Will definitely contact for future projects ...
Description of Work: tear down and rebuild retaining walls of exterior entry steps to basement; install metal Belco doors over basement stair entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Richard S.
10/2015
4.0
masonry
  + -1 more
I purchased $300 of masonry service for $149 from Randy Inch Masonry to repair my block retaining wall. Randy Inch Masonry came to my property and looked at my retaining wall and stated that it could not be repaired and must replaced. Randy Inch Masonry provided a written estimate to replace my retaining wall at a cost of over $2,000. I did not have the work done and basically paid $149 for an estimate. Randy Inch Masonry was professional throughout the time from contact to completion of the estimate.
Description of Work: I purchased $300 of masonry service for $149. Randy Inch Masonry came to my property and evaluated my retaining wall and then provided an estimated to replace the retaining wall for over $2,000. I did not have work done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

810 south York st, Mechanicsburg, PA 17055


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
PA010938
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
09/16/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Chimney Repair,
Concrete Pouring and Repair,
Chimney Caps,
Decks and Porches,
Fireplaces,
Foundation Repair,
Stucco,
Pavers and Hardscaping,
Glass Block,
Mailbox Repair,
Concrete Driveways

FAQ

Inch by Inch Masonry is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 12:00 PM

Inch by Inch Masonry accepts the following forms of payment: Check,PayPal
Yes, Inch by Inch Masonry offers free project estimates.
No, Inch by Inch Masonry does not offer eco-friendly accreditations.
No, Inch by Inch Masonry does not offer a senior discount.
Yes, Inch by Inch Masonry offers emergency services.
No, Inch by Inch Masonry does not offer warranties.
Inch by Inch Masonry offers the following services: We offer all types of masonry services, including chimney repairs, repointing, stone fireplaces, patios, sidewalks, mailboxes, brick and stone veneer, foundation repair, and small concrete projects.

Contact information

810 south York st, Mechanicsburg, PA 17055


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM