Powell's Sanitation & Powells Portable Toilets

A couple of years ago they were a great company very very well operated. More recent they have become so rude that it makes you wonder how they have stayed in business. We have tolerated the drivers completely rude disrespectful remarks however it has finally come to the point where we are only getting our toilet serviced once a month even though it's a weekly service. When calling the company the lady which is assumed to be the owner hung up twice and said no refunds or breaks regardless. This is nothing to do with lack of payment or anything of the sort considering the money is automatically withdrawn from our account.

The person I spoke to on the phone was so rude and unhelpful I refused to use them. Also the prices quoted were much higher than I found elsewhere.

unknown

The Powell sanitation staff was very friendly and helpful while they worked on our septic tank. Mr. Powell took the time to clearly explain our options and went into detail every aspect of the work being done. The job took about 5 hours to complete, but they dilligently worked the entire time. They were very knowledgeable and even gave us tips for the future on ways to prevent further issues and save money. They cleaned up the yard when done and also alerted us to potential issues with our well and water-conditioning system. They were not pushy into over-selling us anything that was not necessary. They were very organized and how every necessary tool on-hand. We would definitely recommend them.

They were a little expensive, they did a very thorough job and responded quickly. The problem was that the state actually broke my sewer line and they helped me battle the state to get reimbursed for the price. I'll be honest if it was my price it would have been very expensive. I allowed them to do what ever they needed to because I knew I'd be getting funding back from the state. With that said, they responded at near Christmas time, there was snow on the ground and it was frozen. I couldn't get anyone else out there. Logistically, it was probably a fair price for everything I was asking them to do. Everything else was very fair and very fast. For that particular job I'd hire them every time.