Highlander Waterproofing, Inc.

The employees that arrived to do the work were good workers. They were either unaware of the contracted work or mislead. They were not going to install the J Channel per the service agreement, and they had planned to backfill the ditch with the earth they had removed. The contract called for the ditch to be filled to surface with gravel. The installers called the office and explained that a J Channel was agreed on and someone from the office delivered it to satisfy my request. They were going to install the J Channel in segments vs one solid piece across the length of the ditch. I told them the segment seems would allow the water to get thru the J Channel and weep thru our foundation once more. They did the work as I requested but had I not been there or had I been a customer that did not know any better, this job would not have been done correctly or as agreed upon in the contract.

James, Mark,Brandon and team did a nice job. Professional and responsive. Would use them again if the need exists.

Guys arrived and got straight to work. They've completed the project thoroughly and in a timely fashion. Guys were down to earth, easy to talk to. I was kept informed on the progress throughout the entire project, I have no complaints...job well done.

I would highly recommend Highlander waterproofing. Mike who I talked on the phone with answered all my questions and checked with me several times to make sure everything was taken care of. Mike and Mike jr. Did a wonderful job waterproofing my basement . Very hard workers and very knowledgeable!

They took the time to adequately diagnose a specific leak coming from the outside exposed porch. Instead of making a quick poor decision, they took the time to get the right fix.

Workers were professional and did a great job.

The father/son team that was sent were very friendly and professional. We had a one day delay on the second day due to weather and they actually called first thing that morning to inform us, we were grateful for that as most don't bother they just keep you hanging.

The project was completed competently and on time

Fast, efficient, and professional. excellent job!

The Micheal Aquilia crew were very hard working and left area clean. They able to finish my job waterproofing indoor basement area and out side garage in one day!

Great to work with. This was our third project with them (all unrelated). Communication was great. Regular updates provided up until arrival and then got follow up call when completed. They showed up as promised and completed the work in planned timeframe. Quality work. Would highly recommend.

From start to finish this company was professional detailed prompt quality experienced installers. I will recommend this company to everyone. Very pleased. Thank you Jennifer, Scott, Mike , Anthony and Shawn (Shawnâ s awesome cohesive crew). ð

Everything was easy, from the first phone call, to the finished project. NO high pressure calls, or in person visits. The actual job took less time than originally thought. The crew was on time, worked from the time they got there till they left. They were polite, friendly, funny, nice to chat with. They cleaned everything up, & took all the trash + when they left. I would recommend Highland to anyone. Thank you Highland!

The project team explained all that would be performed. Friendly and courteous. Worked hard and finished on schedule. Cleaned up before leaving. They got on very well with my dog.

Scott was my sales representative, answered all my questions responded quickly to my calls/texts. Mike and Mike Jr did the installation. They were very professional, kept everything clean, always on time. Also Mike Green and James, project managers, were also great to work with.

Efficient, friendly, and neat! Couldn't have asked for a better crew. Exceeded my expectations!

Special thanks to salesman Scott, Production Manager Mike and Jay, and also the crew of Mike and Mike Jr., all were very patient with any questions I had and were able to answer them right away. Thanks again for doing a great job! Also would like to add, I was told by the production manager the crew would arrive on Monday between 8 am and 10 am, on Monday at 8 am Mike and Mike Jr were in my driveway ready to get started!!

The crew that performed the work was extremely knowledgeable and professional. They were able to complete the work within 4 hours. They cleaned up as they went and left the entire job site looking great when the job was completed. I am extremely happy with the entire process: from the ease with getting an estimator on site, to the scheduling and execution of the work.

Team put in a French drain system with two sumps and two clean out valves. The whole experience was A+ from the initial evaluation to the crew that did the work. Thanks to Kevin , Mike, Anthony, and Tony and his crew!!

From the start everyone I dealt with did a fantastic job!

Dillan was professional , friendly and completed the work in a quick and efficient manner. Also high praise for Kevin who did the initial inspection and estimate.

Wes & the crew were pro’s & it showed in their follow through and in the details of their workmanship upon completion and the clean up.

Extremely satisfied with Mike Greene and Dylan, the traveling repair guru! Great guys, even though we've never met in person. They know how to get things done and I am grateful for their expertise. Right parts ordered and delivered, and once they were here Dylan arrived in about a week (I live in another state) to replace a broken fan and some other"stuff". Felt comfortable enough that I wasn't even home when the job was being done. I had a previous commitment that couldn't be rescheduled so Dylan was able to still get the job done with no one here. Absolutely would use and recommend Highlander Waterproofing again. Trust. The one word I associate with this company because of these guys who are great representatives of Highlander.

We needed our rental house basement water proofed. I had 3 estimates made and this was the most reasonable, honest and fair company. Mike Greene the production manager was great at calling and updating to let me know where we were at as far as scheduling and was in touch during the project. The guys were quick clean and nice! A job well done and will be recommending them to neighbors and friends. Thanks!

I signed up to have a modular log home built on an existing foundation. The builder had a number of specifications that needed to be met to get the foundation ready for the new house. I contacted 8 other companies, but no one could help me with my long list of tasks. When I finally got ahold of Highlander Waterproofing, I started by telling them I was a problem child. I listed all the work that needed to be done and Mike told me that nothing on my list sounded sounded scary. I got a couple of visits from Mario, the manager, and Mike, the senior engineer, and one of their senior job bosses. They were all knowledgeable, helpful, positive, and suggested that I use steel supports instead of concrete to save space. Work started in August when Dewey and JT started knocking off the top 2 courses of block. "The Gents" - Dewey (the job boss) Devon, Jimmy, Matt, and Dave - did wonderful work. Because of Murphy's Law, we had to knock some walls down and rebuild them because of bowing, and we ended up adding an internal French Drain. They set rebar, poured tons of concrete, dug footers, put up steel support beams, installed glass block windows, put down sill plates, and rebuilt the front where the garage doors will be. I cannot even begin to say how pleased I am with the work they did. And they were a lot of fun to boot! They let me video them daily, tease them mercilessly, and they had the good grace to laugh when my dog made off with their breakfast jerky. There is still some work to do when the house actually gets here in April - insulating the outside wall, backfilling, putting the sump pumps in, rebuilding the center wall, and digging footers for the porch. I have absolute confidence in Highlander Waterproofing and "The Gents." I would recommend them highly and with no reservations to anyone who needs foundation work. I will add to this post with the final pictures in April.