This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Highlander Waterproofing, Inc.
Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022! Highlander doesn't offer a cookie cutter solution like some of the other companies who have a one size fits all solution, nor are we a "Chuck in the Truck" company who operates out of our home. We custom design a solution to your project. Highlander is family owned and operated with a brick and mortar office and warehouse location to service the Greater Pittsburgh Metro Area and WPA. With more than a century of experience, we have mastered repairs and installations, and have the longevity in the industry to stand behind our work.
Business highlights
Emergency services offered
14 years of experience
Services we offer
Basement Waterproofing, Foundation Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6193 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 10% | ||
| 3% | ||
| 3% | ||
| 3% |
Filter reviews by service
Showing 151-175 of 193 reviews
Paula S.
May 2017
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Wet professional crew. Worked non stop and made sure they kept me informed. Was money well invested.
Response from Highlander Waterproofing, Inc.
"We appreciate the 5 stars! Thank you!"
Scott J.
May 2017
Concrete Foundation Repair
Response from Highlander Waterproofing, Inc.
"Thank you!"
Dorene Y.
Apr 2017
Concrete Foundation Repair
I am very dissatisfied with the job Highlander did for me. Jules the owner, told me everything I wanted to hear, and did none of what was promised. The concrete work was subpar, left a total mess in my yard and in my house. The Forman ,Brandon had a horrible attitude. I have called since February to get a return visit to clean up my yard, and never could get Jules to answer my calls. Once he got his money, he had no more interest in solving my issues. This company should be put out of business!
Response from Highlander Waterproofing, Inc.
"We were deeply disappointed and surprised to receive such a poor review from this particular customer. While we respect that our customers may have varying opinions around their experience with us, we are compelled to share additional details around this project, as there were some important facts omitted from this review. We had ongoing communication with this customer around additional requests for grass seeding and lawn cleanup which began this past winter. Lawn work is not something that can be achieved in the dead of winter; February and March. Also, this customers request for yard clean up was not included in the customer's original contract for scope of work. Having said that, as a courtesy, we did agree to provide yard clean up, which included our bringing in top soil and grass seed in the area where the outside work was previously performed. At that time, she also requested we lend a hand with sealing her windows, as she was not able to do this herself and, rather than refer her to a handyman, we obliged this request and helped her caulk her windows. We serviced the lawn the last week of April once the weather was agreeable, along with sealing her windows. While we are sorry that this customer was unhappy, we did have almost weekly communication with her around her demand for work not contracted, but at no time did she request that we redo the concrete work mentioned above, which we would have been happy to review with her, as well. We pride ourselves on striving for 5 stars on every project we complete and believe that we went above what was required to satisfy this consumer. We are deeply saddened by this review but respect her right to her opinion and still wish her best."
Teresa A.
Apr 2017
Sump Pump or Interior Foundation Drains Installation
Phil and his team work diligently. Awesome!!!They completed the work in two days. We are very happy with them as they were very respectful and open to questions. The installation looks very well done. Phil is very confident and his quality work shows that. I hope thay are well compensated they work hard.
Response from Highlander Waterproofing, Inc.
"Thank you! We appreciate the feedback around the project!"
Marcus E.
Apr 2017
Basement Drainage Channels Service
Everyone that I had contact with were wonderful people. The work was done fast and looks great now that it is done
Response from Highlander Waterproofing, Inc.
"Thank you so much for the 5 star review!"
Rodney D.
Apr 2017
Concrete Foundation Repair
They arrived early, completed the work in a few hours, cleaned up and we're pleasant and professional.
Response from Highlander Waterproofing, Inc.
"We appreciate the 5 star review! Thank you!"
Chris W.
Apr 2017
Concrete Foundation Repair
Professional answering all questions and very efficient getting the job done. Explaining in details why the problem occurred. We were surprised how everything was clean and hardly no dusk and also swept outdoors.
Response from Highlander Waterproofing, Inc.
"Thank you for the 5 stars!"
Kelly F.
Mar 2017
Concrete Foundation Repair
This was a great company to work with, from the initial consultation up through their follow up call. They weren't too pushy, were great about answering questions, were polite and professional while on the job, and they even helped us figure out a payment option when the original estimate was outside of our budget. Would definitely recommend!
Response from Highlander Waterproofing, Inc.
"Thank you so much for the 5 stars and the detailed review and feedback. We greatly appreciate it!"
Tiffany W.
Mar 2017
Basement Drainage Channels Service
The customer service and salesman Gary were great from getting the appointment set up to explaining the work processes to getting the job scheduled in a quick manner. The workers were there all day and worked to get the job done.. The only thing I wish was done differently was better dust control... The plastic they hung was not done well and they left a big open area which caused all of the concrete dust to filtrate my entire home... The cleanup from this job will take a long time.. It went everywhere. Its only been a few days, so I can't say how well the quality of the work is, it looks like it should hold up and the lifetime warranty helps ease any worry that I might have about the job... Overall, happy with the service and job.
Response from Highlander Waterproofing, Inc.
"Thank you so much! We appreciate your taking the time to provide feedback around your experience with HIghlander!"
Donna A.
Mar 2017
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Very professional and courteous. Kept everything neat as they were working and did an outstanding cleanup after. Swept drive way and sidewalk. Finished ahead of schedule
Response from Highlander Waterproofing, Inc.
"Thanks so much for the 5 stars!"
Sharon P.
Mar 2017
Concrete Foundation Repair
they were profession, punctual stayed through till dark to finish same day. I was impressed by cleanup. not a speck of dust left. Recommend highly. Sharon P. Jamestown ny
Response from Highlander Waterproofing, Inc.
"We appreciate the great review and feedback!"
Michael C.
Mar 2017
Concrete Foundation Repair
.
Response from Highlander Waterproofing, Inc.
"We were disappointed to see the less than stellar review of 3 stars, but appreciate the opportunity to strive for 5 stars everyday!"
Ronald F.
Feb 2017
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Didn't know anything about the plumbing aspect of the job. Had to bring in my own plumber at there cost. $790.
Response from Highlander Waterproofing, Inc.
"We are sorry to see a less than stellar review from one of our valued customers. We are a full service foundation repair company, and as the review states, we did complete our service to satisfy the needs of the project and this required plumbing services that we covered the cost of, and at no additional cost to the customer. We are very happy to see the 5 star rating on the Customer Service segment of this review, as we pride ourselves on being prompt and courteous in all our interactions. We greatly appreciate the feedback and will continue to work to achieve a 5 star rating on every project we complete."
Brenda N.
Nov 2016
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Only took one day. Impressive for the amount of work done.
Response from Highlander Waterproofing, Inc.
"We appreciate the review. Thank you!"
Ann S.
Nov 2016
Sump Pump or Interior Foundation Drains Installation
great experience
Response from Highlander Waterproofing, Inc.
"Thank you for the review!"
John M.
Nov 2016
Concrete Foundation Repair
Good crew, hard workers
Response from Highlander Waterproofing, Inc.
"We appreciate the review! Thank you!"
EDWARD P.
Oct 2016
Concrete Foundation Repair
Very prompt service. Very satisfied with work. Brought in a crew and completed job the next day after giving estimate.
Response from Highlander Waterproofing, Inc.
"Thank you for the review!"
Deborah F.
Oct 2016
Concrete Foundation Repair
I needed to have the work done ASAP and they were able to accommodate me and even did the work on a Saturday. Did a great job of cleaning up after.
Response from Highlander Waterproofing, Inc.
"Thank you for the great review and the feedback around your experience with Highlander!"
David N.
Oct 2016
Foundation Drainage Installation and Replacement
very professional 1 day completion
Response from Highlander Waterproofing, Inc.
"Thank you for the 5 stars! We are very appreciative of the review!"
Trina S.
Oct 2016
Concrete Foundation Repair
Quick, prompt, professional and thorough. Went above and beyond foundation repair. Cut lattice at porch base to fit new space cleanly and snugly. Definitely will use them again
Response from Highlander Waterproofing, Inc.
"We greatly appreciate the 5 stars and the stellar review! Thank you!"
Vicky C.
Sep 2016
Concrete Foundation Repair
The people doing the job were very professional They got the job done an a very good time
Response from Highlander Waterproofing, Inc.
"Thank you very much for the 5 star reviews!"
Diana V.
Aug 2016
Basement Drainage Channels Installation
Can't explain enough how happy we are. After many years of dealing with this mess we finally got it fixed. These guys did a very good job. The clean up was good. They even fixed my side walk outside at no extra charge.
Response from Highlander Waterproofing, Inc.
"Thank you so much for the great feedback and the 5 stars! We greatly appreciate your business!"
Marilyn J.
Aug 2016
Concrete Foundation Repair
very trustworthy.
Response from Highlander Waterproofing, Inc.
"Thank you for the review!"
Glenna E.
Jun 2016
Concrete Foundation Repair
Workers very explained things & let me know everythime they left .pleasant to talk with stayed til task was completed
Response from Highlander Waterproofing, Inc.
"Thanks so much for the great review!"
Mary B.
Jun 2016
Concrete Foundation Repair
The project was done in two days like they said it was going to be the cleanup was terrible I other issues and they took care of it it took them three weeks to get back to me the contractor had no idea I had any issues And the price was a little high I had another guy come in and he said he couldn't do the job for half the price
Response from Highlander Waterproofing, Inc.
"We are sorry to hear that (consumer name withheld per their request) wasn't fully satisfied. We are always striving to provide 100% customer satisfaction on every project. When we completed this project, it was our understanding that the consumer was very pleased, and especially pleased with the additional work that was performed outside of the original scope of work, at no additional charge. We always welcome any feedback we receive and would have welcomed the opportunity to discuss these concerns that remained."
Licensing
Licensed*
Trade License Number
PA122147
Trade License Locale
PA
Trade License Expiration
02/18/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Highlander Waterproofing, Inc. is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 1:00 PM
Highlander Waterproofing, Inc. accepts the following forms of payment: CreditCard
Yes, Highlander Waterproofing, Inc. offers free project estimates.
No, Highlander Waterproofing, Inc. does not offer eco-friendly accreditations.
No, Highlander Waterproofing, Inc. does not offer a senior discount.
Yes, Highlander Waterproofing, Inc. offers emergency services.
Yes, Highlander Waterproofing, Inc. offers warranties.