Dave Otto Construction LLC dba Otto Construction

Everything was great. He showed up when he said he was going to, he did the work, he was very good at the detail, easy to talk to, and he made suggestions. It was a great experience.

I had contacted Mr. Otto (5/9/2012) about installing a fire door between the basement and garage of my soon to be home (in the buying process and the FHA required a fire rated door to be installed before we could get the final stamp of approval). I was on a very tight time line and needed to coordinate my schedule, the sellers (so they would let us into the home), and the contractors. First off Mr. Otto claimed he was open to do the installation on the date and time the seller and I had agreed on (5/18/2012 at 10am), we both had to take a half day in order to accomplish this. Secondly he told me that he would get back to me with an estimate shortly, I only heard back from him almost a full week later after I had left him several voicemails. When I finally did hear back from him he informed me that he was under the impression that he was only going to come out and get measurements of the door on 5/18/2012 and then give me an estimate. At this point I asked him point blank, would he be able to install the door on the date I had set or not? He said that he was able to install the door at the time I had set and that he would call me first thing in the morning on 5/18/2012 when he was on his way over. Mr. Otto never showed. I called twice and left one voicemail. By 11:30am, and with no return call from Mr. Otto, we gave up waiting and left. Mr. Otto finally did call back, at 12:39pm, saying he had left his phone in the truck while at another job and didn't see my calls. When asked why he didn't show up or call he claimed that he never agreed to do any such thing. I understand that installing a door isn't as lucrative for him as the bathroom remodel/hand rail installation that he claimed to have been working on, but my time and money are important to me even though they aren't to Mr.Otto.