Dan the Tree Man

This review is written by Juliet, Nick's wife. I deal with most of the contractors for our property even though his name is on the account. Dan Ward's estimate seemed reasonable, so I let him know I wanted him to do the work. The work we discussed would be done was to trim some evergreen branches above the electrical lines connecting the street to my house, cut down 3 locust trees near the road and near an electrical pole in the front yard of my property, grind the stumps for these 3 trees, chip the branches and leave the chips in a pile in my front yard, and cut any remaining wood too large to be chipped into firewood lengths and leave in a pile on my property. My husband and I wanted the wood for use in the garden and hearth. When I talked to Dan Ward to confirm that I would hire him for the job, he scheduled an appt for the following week. He and his team arrived on the day he specified and began work. When I returned home that afternoon, the crew had finished cutting down my trees, but I didn't see any wood chips or firewood in my yard. Dan hauled off all the material from the job that we had discussed leaving for us. He told me he would bring chips from another job later that week. We were discussing the situation and everything was reasonable and civil. At this point I merely SUGGESTED that we pay him when he delivered the chips. This is when everything went to h***. He started stamping his feet yelling "This is bulls***!!" and having a temper tantrum not dissimilar to my 2 year old toddler. I would have been happy to discuss the point of contention like a reasonable adult but he took that option right off the table. I went inside and wrote him a check, handed it to him on my porch, and he left. So, in summary, the job was quoted reasonably, Dan Ward seemed fine to deal with prior to and during the job, his team was punctual, and he was reasonable to work with until right at the end. The bottom line is that Dan Ward of Stumpman Tree did not behave in an acceptible manner and made me feel unsafe. Yelling and cursing at the customer is not acceptable. I want to point out that I owed Dan Ward a very modest amount of money and the assumption was that I would pay him in 1-2 days when I received the wood chips he had promised. I cannot understand why he would flip out like he did. Since we were having a reasonable discussion, we could have continued our negotiations and come to an agreement on how much I would pay immediately for services already rendered and how much I would pay upon delivery of the wood chips. Maybe he never intended to give me the wood chips in a day or two and just wanted his money so he could be done with me. I definitely do not recommend Dan Ward or his business, Stumpman Tree, to anyone.

Workers worked cleanly and quickly.

He was excellent. The job was well and quickly done. His price was reasonable. He cleaned the area perfectly after removing the tree. It was beautiful and it was ready to put the grass seed down. I would use him again in the future if need be.