American Energy Supply, Corp. is family founded and certified women owned and operated. We provide heating oil and diesel fuel deliveries essential to keeping your home warm and your business moving. We serve Chester County, Delaware County, Montgomery County as well as Delaware and Upper Maryland. We also offer expert installation, service, and repair of heating and air conditioning systems.
Boiler stopped working so I figured I'd try them, maybe have a backup repair guy - just in case. The guy doesn't know what he's doing. Didn't show up with the right tools or parts. He replaced the filter and the container (which didn't need to be replaced). Still didn't start, and never got it to run, and.... it gets better... keep reading... Then he starts whining about how bad my system is. He went on and on how it needed a fill valve, it needed a new boiler because it was old, only the cement pad it sat on would be saved from his butchering. He said it would cost me $8500 - $9000 to replace. So I called my guy who usually get's going. It needed a filter for the pump, then it started right up. I asked him about it needing all these different things, and he confirmed the system didn't need any of it. And it ran fine. I looked up fill valve, turns out my system has one, and it could be adjusted. Hmmm - Another lie. I looked at the filter case he installed, and he installed in backwards. The label "out" is where the "in" should be. So then my tenant called for more oil, and they got transferred to the service department and they got an earful, like I'm the evil one, and they refused to fill the tank until they did the work. After I explained to the tenant about their little con job, I told them, if they don't fill the tank, I'll help you find someone else to fill the tank. I will admit, they filled the tank when the tenants called the second time. But that's all they're good for, and even that has a strike against them.
Description of Work: Fix boiler
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$300
Response from AMERICAN ENERGY SUPPLY
Hello [Member Name Removed], I appreciate the time you've taken to leave this review, however your account of events does not match what our team and service tech experienced. Our service notes show your Boiler was repaired for a leak, and was also in need of a flow valve, not a fill valve, among many other safety and code concerns. We take our service seriously and do not appreciate being called liars or being accused of conning our customers. That is not how we do business, and I assure you the concerns for your unit are very real and valid. I do hope for the sake of your tenant's safety you have another experienced technician out to review the condition and installation of the unit.
FRANCES O.
06/2008
5.0
heating & air conditioning/hvac
+ -1 more
I would highly recommend him for any type of service for heating and air conditioner. He was clean and courteous and professional at a minimal cost.
Description of Work: He cleaned out tuned up my air conditioner.
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Service Categories
Heating and Air Conditioning,
Heating Oil
FAQ
AMERICAN ENERGY SUPPLY is currently rated 3 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
AMERICAN ENERGY SUPPLY accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, AMERICAN ENERGY SUPPLY does not offer free project estimates.
No, AMERICAN ENERGY SUPPLY does not offer eco-friendly accreditations.
No, AMERICAN ENERGY SUPPLY does not offer a senior discount.
Yes, AMERICAN ENERGY SUPPLY offers emergency services.
No, AMERICAN ENERGY SUPPLY does not offer warranties.
AMERICAN ENERGY SUPPLY offers the following services: HOME HEATING FUEL DELIVERY, KEROSENE DELIVERY, & CLEAR LOW SULFUR DIESEL DELIVERY (HIGHWAY DIESEL).