Rain Remodeling Co

Brandon called and set up an appointment for 9am. I took off work and waited. Never showed up. Texted me at 11 to apologize. Said he was tied up at another location. If he would have texted me earlier I would not have lost a day of work. Not very professional.

These guys were great. Very professional. There was a project manager on site the whole time making sure the work was performed correctly. The owner even came by to check things out. They used a quadcopter to take pictures and videos of the work as it was being performed on the roof and provided copies to me. Special screens were put in place to protect my landscaping from falling debris when the damaged roofing was removed. I would definitely use them again, no question.

Pathetic experience. New roof leaked in 2 different places causing condensation issues during cold seasons. George RAIN gave every reason from a text book / google search which would cause the water patch to appear in the ceilings. Reasons included Ice Damming, clogged vents, bad HVAC, bad sky lights etc. and many more. 3 different independent consultants were hired to confirm the leak was indeed from the roof. George Rain refused to leave my property because i would not accept his reasoning. He in fact gave a veiled threat that he has a good lawyer if this matter ever went to a civil court. I had the roof replaced again by a reputed local contractor. It costed me a fortune. It turned out the ice and water shield was NOT installed by RAIN remodeling Co. around the skylights when the roof was first installed. I would NEVER recommend anyone to hire RAIN remodeling Co. In addition, I would encourage everyone who hired RAIN in the last few years to engage an independent contractor for an inspection report. It is worth the effort.

I called Rain because we had a roof leak that we needed to have inspected and fixed. It first took me two days to get in touch with someone. When I finally did, it was an off-site answering service (most likely a third party service). The lady took my information, but could not speak to their services or the type of work they do. She told me that she was simply part of an off-site answering service that would pass my information along to Rain so that someone could call me back. Unfortunately, that call back never came. I did try contacting them again, but with no luck. Due to the nature of a roof leak and dealing with insurance, we had no choice but to go with a contractor that actually responded to us. For a company that markets themselves as hail, storm, and wind damage experts, this lack of communication and urgency is unacceptable. A damaged roof can lead to bigger problems the longer it sits damaged and leaking. It doesn't take an expert to tell you that... and it's a good thing, because the "experts" never got back to us. We won't be recommending Rain to anyone we know.

Happened quickly, looks great. Martin is very responsive and available and set up the entire process with input from my insurance. The only reason I did not give all A's is that I did not get paperwork in timely manner and did not receive a copy of my warranty as yet.

Workmen arrived on time. They were friendly and professional. Worked was completed in a timely manner. I was very pleased with the service.

Guys did a great job! Very professional.

It was a smooth process. No stress. Having to replace the roof gave me high anxiety but Rain gave me no reason to worry.

I was very satisfied W/RR & the process.

The job was well done. The roof was started and completed timely and Rain was very professional. They also did a great job cleaning up the property when they were done.

The work was completed in two days. The workers were very courteous.

Very well. Work was efficient & well done, we were pleased with finished work.

The crew did a great job property cleared of all debris prior to leaving at end of day. Daily follow up was very impressive.

Very well – one of the most professional contractors I've would with, very prompt and courteous.

Overall was great. Josh was helpful to provide on understanding and get through the whole process to replace the whole roof. Whole work was done prompt and in a day.

The work is very professionally conducted. Installation 8 repair was spot on and performed in a timely manner without any hindrance to the owner.

.Rain Remodeling crew arrived promptly on the morning of April 4, 2016. The structure houses six (6) townhouse units. Day #1 involved off-loading all the materials required for a roof of this size. On Days 2 thru 5, the crew arrived early each day & immediately began working, despite the fact that the week of April 4 was both rainy & cold. On some mornings, there was a light coating of snow on the roof. In my particular unit, there were known issues regarding plywood that needed replacing prior to new shingles going down. The Project Manager & 2 employees personally inspected my attic before that work began & the employee spent the entire day making the repair while other crew members went about removing the old roof on the rest of the building. Other than for their lunch break, the Rain crew worked consistently from early in the morning well past 7 PM each day. On their final day on site (April 8), it was past 8 PM before they finished cleaning up, removing debris & loading the dumpster. Inasmuch as I am the only occupant of the building who is home all day, I was able to observe the above firsthand. Rain Remodeling did an amazing job, far exceeding expectations. While none of us -- the six owners in the building -- had any input in choosing this provider, I did compliment (via email) the management company and our Homeowners' Association for their wise choice in selecting Rain Remodeling.

It appears they did a very good job overall. I had to clean up a little after job complete but overall it was good Its about 1 year later and I believe they did a good job. They were fast and the quality appears good. Salesmen tried to work with me and accommodated. TIP - Do NOT sign until after you read the contract thoroughly and until you are ready to go. Ask if you can have time to review before signing. This is with any Roofing company. - FYI _ Insurance company did come out to re-inspect the work was complete. - Showed up at house unannounced a few times. Just ask them to call first. Summary I gave a B overall because I am trying to be fair. They did Quality work and were fast. The persistence was trying at times and the miscommunication over the agreement(at the end) was unfortunate but they did try and work with me overall. I am glad I had my roof done but my whole family are glad the whole process is over. Just be clear with what is agreed upon and you should consider using them.

Rain Remodeling had probably more signs posted everywhere ? telephone poles, along the roadside, people?s lawns ? than anybody else. That should have been a warning sign. What they were hawking was a free roof inspection for wind or hail damage. In the past year, our area was hit by a nasty hail storm. The size of the hail varied from area to area, so it was impossible to know if your roof sustained any damage, unless it was obvious. So I decided to go along with the free roof inspection. What could it hurt? The salesperson came out and he only went up on my front porch roof. He ignored my main roof and my rear porch and garage roofs. In a matter of minutes, he came down and showed me a plethora of pictures of reputed hail damage on his phone. I looked for pictures of hail damage on the Internet and they looked similar to what I was show by the salesperson. He suggested I next call by insurance company and file a claim. What I should have done, was get a second opinion from a roof inspector. When the insurance adjuster came out, they spent about 40 minutes doing a thorough inspection on all the roofs ? as opposed to the salespersons 3 minute inspection. Get this. They found no hail damage whatsoever! After the adjuster?s inspection, the salesperson was telling me a whole different story: that there simply was no hail damage. Really! You may think now that this is no big deal. The insurance company simply doesn?t pay for a new roof. But what one can forget is that if your insurance policy has a ?no claim? credit, you can lose that credit for the indefinite future. For me, the credit is about $120. I haven?t gotten my next homeowners renewal, but I expect to see a significant increase. And for what is this expense incurred - a bogus claim about nonexistent hail damage? I really wonder how many people are told that they do not have hail damage. I would bet that they simply tell everyone that their roof is damaged and just see if the insurance company is agreeable. If not, they lose nothing. But this may not be true for the homeowner. Do yourself a favor. Get a second opinion from a roofing inspector who doesn?t have a vested interest in replacing your roof.

He is very rude, and didn't accommodate me at all.

I didn't end up using them. They kind of went on and stalked me for a while but they gave up. The salesman kept driving in my neighborhood (because he lives very close) until he saw that I needed some roofing. He knocked on neighbors' doors, he was pretty aggressive and I heard a lot of bad things about them. Since it was an insurance claim, he said that the insurance company had under-priced the job so it was like he was trying to get more money but then he would lower the price as well. It was as though he was willing to do anything to get the business. He would call 4 to 5 times a day at certain points and showed up at really odd hours. My neighbors complained that he was bothering them. I would advise people to get a whole lot of estimates and check out the work he's done before using them. I'd be really careful.

First, it was incredibly easy to work with Dean Addams, the sales agent for Rain Remodeling. Dean was attentive, proactive with my insurance carrier, and super customer friendly. He listened to our needs and followed up to any issues promptly. The crew that completed my roof replacement was courteous, careful about accessing my roof without damaging shrubs and flowers, and worked hard, efficiently and focused on installing the roof with quality. Tools, materials, and scraps were cleaned up adequately each day, although I did find a number of loose nails in the driveway after they finished. (about a half dozen) The crew that handled the siding replacement was a different crew, specializing in siding. That was comforting to know that Rain specializes their crews. They were equally hard working, efficient and courteous. A little bit of damage to a flower bed, but nothing I didn't expect with the extent of siding work that was done. The quality of the installation was actually better than the original siding installation. One downspout was reinstalled upside down, but it only took one call to Dean Addams and he arranged for a crew to stop by and they fixed it very quickly and correctly.

They had three crews on job, one for each building, and completed entire job in 10 days. Negotiated with our insurance company to get $54,000 of cost covered by them. Upgraded our shingles to 30 year at no additional cost. Did a supberb job of protecting all our property and landscaping during production.Clean up was thoriugh and complete.

The owner George Rain was available to us and throughout the job. This complex is comprised of 3-two story buildings. They arrived on scheduled date, with 3 crews, one for each bldg. The entire job was completed within a week, Cleanup was immaculate Our surrounding shrubs and grounds were not disturbed This was one of the best contractors to have worked on our Condominiums and we recommend Rain Remodeling as an outstanding company.

We scheduled the work to begin at 7:00 am. The crew showed up at 6:45 am to set up. They placed tarps around the house to catch the debris from the roof removal. By the time I got home from work, they were 75% done with the work. I observed them for the next few hours and noticed they had one guy that was constantly walking around the house cleaning up. I really appreciated that. One part of the roof had been previously leaking and Randy showed me the damaged wood underneath and had the bad parts replaced. So glad that it was taken care of. The guys worked until 8:30 pm to complete the entire roof. What an awesome crew! I was so happy that it was done in one day. I was very impressed with the work that was completed - our roof looks great, how clean our yard was after the crew left - we have two dogs and I was worried about them, and how professional the entire team was. Excellent job!