F F Kling And Sons Inc

Very disappointed in recent service. I have been a customer for 19 years and they don't care they are losing me over a $160.00 repair charge that we should not be responsible for. The filter sheet metal housing was bent and damaged and the only people replacing the filters was Klings for the past 19 years. Maybe they should check their records more throughly. During the last PM, their technician jammed the filter in, causing it to catch on the fan - AC stopped working. This could have damaged the unit. Maybe the technician should have fixed the problem first and I wouldn't be blamed for the damage. Find another company to use.

*clears throat* Alright everybody it’s been a hot minute since I had a rant, but my writers cramp has subsided. On the menu today is F F Kling & sons plumbing and heating in Manchester Pennsylvania. 17345 in case anybody was curious. My issue isn’t with their service, I’m sure every tech that works there has grade A skills. Best in the nation. I’m sure they could even solve global warming with their HVAC and plumbing skills. Unfortunately I would not know, they preformed absolutely no such service for me. The service they do provide you ask? Is judging roofs. Confused right? Let me break it down for you, you will call and ask them to clean out your drain vent on your second story (about 15 foot towards the big guy) and you will warn them “boy that roof is steep” they say “no problem amigo, we clean drain vents all the live long day, there will be an 80$ service fee though is that alright?” I said “you got it, as long as that drain vent gets cleaned.” That first guy will show up and that man is a professional. No ladder. No tools. But the skills of a god. That man walks out and says “boy is that roof steep, I’m going to need some help!” He said that on 11/20/2020 he also said he will be back on Monday 11/23/2020 with some ladders (that’s how you get on roofs now a days) 11/23/2020 D Day Men with ladders come, they call me. They say “My brother Blaine. We are here to get on your roof and clean that drain vent.” I replied with “my man!”. Unfortunately I wasn’t there to witness this miracle of god, but I do get a bill 13 days later. You wouldn’t guess what that bill says? That’s right those same disciples of angles that deemed my roof to be too steep the first go around must of got with the other batch of fellers and said on the 23rd that this roof is too steep. How much does this service cost? $80. Roof angle specialists. Now I paid this bill. I’m a response homeowner. I talked to a lovely lady at Klings and I know she had nothing to do with it. (Didn’t seem like the ladder climbing kind) but what Klings doesn’t know is I have a way with words and I’m making a profile on Yelp just to give a bad review, cause I’m a spiteful *****. I learn the hard way, through life experiences. I stick my finger in the electrical socket and say “oh that hurts” and I don’t do it again. My friends don’t use Klings Plumbing and Heating for anything but angle judging. Don’t stick your finger in this electrical socket, I already did, I can tell you this one hurts too. Hey Fred Kling, I told you I’d make a mess.

Since the furnace is 16 years old it did not take much to diagnose that it needs to be replaced. I am just very disappointed that I virtually paid $55.00 for the tech to write a proposal for a replacement. I was charged $75.00 trip charge and $55.00 for a HVAC proposal which came to a total of $130.00. Afterwards I contacted another company who looked at my furnace and provided a proposal all at 'no charge '. I am sure Kling provides good services but disappointed at their business practices.

They went against the township's and the borough's code and installed a new gas boiler without proper ventilation. They never once discussed that ventilation was even an issue. Code says that it must be installed according to manufactures recommendations. I contacted the manufacture and the DO recommend that a double walled liner should be used in the chimney along with a special cap. Neither were discussed or offered. I spent 21K and would not have skimped on a chimney liner if it was offered or explained. If you have a chimney with a clay liner it it a GUARANTEE that 1. You will have chimney failure (leaking carbon monoxide into your home) 2.You will get sick 3 and or DIE So, I got the carbon monoxide leak as is a guarantee and my child and I have been sick. It took a few years to discover what was causing the seepage in to the living room and the day it was discovered I called Fred Kling. He put me off and says he refuses to fix our heat, So, here we are facing winter with a disabled child in the home and the gas company has shut off the gas until the repairs are made. I have $1600 worth of damage in my living room as well as $3000 to the chimney, and who even knows if the unit is has been damaged due to improper venting and needs to be replaced as well. Fred Kling and Kevin do not care about my family's health or safety. They don't want to do anything to fix their mistake. RUN from this company! RUN as fast as you can! They have the ability to poison you, cause sickness and or DEATH and don't care enough to even return a phone call. Keep safe and RUN

The whole experience was like nothing I've ever had with a Plumber. I called them for pricing on one day and they offered me service the next day, and this was not an emergency repair! They arrive at the time specified. They offer fixed pricing in advance for the jobs they do so there is little question before they arrive. Their phone estimate was exactly what we paid. The technician was friendly, answered every question we could think of and offered proactive advise for us to get the longest life out of our new faucets. He worked quickly and effectively. Not rushed but also not slow. I'd suggest you break something on purpose to see how different these guys are!!!! If you want a pleasant change to the "plumbing experience" Give Kling & Sons a call. (and no I have no connection with Kling..their service was really that good)

The Technician came out to my home, looked at the furnace and knew right away what the issue was. The part that was needed was actually located in Harrisburg and I live in York so they sent someone out to pick it up and within a hour or two the heat was back on. He was very professional and answered all of our questions. I would definitely use FF Kling again.

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As a result of an October furnace inspection I was advised my existing furnace was leaking carbon monoxide. This created an urgent situation as cold weather was fast approaching. I was a long term customer of this HVAC contractor so I requested a quote and also requested a quote from two other sources. FF Kling was the highest quote by 10% but due to my long history with them I gave them the nod. Let me start the comments by saying the end result was pretty close to what I was expecting but the process of getting there was a little painful. It seems this organization has different people with different skill sets. The HVAC installation crew was painfully slow and the workmanship caused me to make several comments to the supervisor not onsite. The hot water heater guy was fast, knowledgeable and I had absolutely no complaints about his efforts. Ultimately the problem areas were corrected and I am happy with the end result. My one caution would be to keep an eye on their HVAC work as these guys didn't seem as knowledgeable.

I called them around noon time and explained the situation with the toilet down stairs in the apartment which I rent to my sister. The tank was leaking badly and my sister was dumping water every 10 minutes. I had to shut the water off to everything since I could'nt budge the shutoff valve for the toilet. I told them I needed to get this fixed as there are 7 people who need to use the bathroom. They were very understanding and were here within an hour. They were very courtious and finished the job within an hour. This was the first time I used this company and used them because of what I read on Angies List. They will be the one I use for any plumbing needs in the future. Also I forgot to give the guy a Angies List coupon for 10% off. I called them and they took care of the discount for me. What great friendly people from the office to the soilders in the field.

Agent finished a job earlier than anticipated and called to see if he could come before out appt. Replaced air filter; pulled and cleaned flame sensors; inspected burners and heat exchangers, both ok.. Cleaned burners, blower capacitor, blower motor. All okay. We have furnace maintained 4x year per contract.

Excellent, efficient, and professional.

They were dependable, answered all questions efficiently, and finished in a timely manner. We are very happy with their work.

They were good. I am very happy. They cleaned up everything. They are very professional, very courteous, and friendly, you can talk to them, they are really open people you can talk to them, and have a conversation if you feel like talking to somebody, they really good, I like them a lot. They were on time, except the appointment, they came when they said they would be here. The job took about the time he said it would take. Everything was right on schedule.

Heating system stopped working, Friday, March 21. Klings sent a service man. He advised that our system was in bad shape. He was able to restore operation. System stopped working in the wee hours of Monday morning, March 24. We decided to replace entire Heating/AC System. Klings assembled the various units and finished the job on Thursday afternoon (March 27,2014).

They are very knowledgeable, very personable and a very good company.

Kling was able to quickly identify the problem and make the necessary adjustments to correct the problem. Kling servicemen are always well trained and have always been able to find the cause of a problem and have the experience necessary to correct the problem. I've never had to call them back for the same problem.

In the middle of a heat wave in August, I came home to a sweltering house and an AC unit that did not keep up. I called Kling's in the morning, and they had a service man there by the afternoon. He listened to the issue I was having, checked my system and determined it needed recharged. The service man completed the work and was professional. I would recommend others to use them.

I used the company on a prior occasion to fix my AC system, and their professionalism impressed me enough to buy a service plan with them. I scheduled my first service, and the technician arrived on time, was professional, and completed the job as expected, and explained what he did to the system. I would recommend this company for service, as the price for the service plan is competitive and they do quality work.

I'm not sure of the price any more but were unhappy because he inflated his time spent by a considerable amount. Was definitely NOT here the time he billed for. Said he would return days when he had to leave and didn't and didn't do that either. Said he was unhappy because we picked and provided the light fixtures, disposal, and toilet we wanted. He seemed to think he should have done the shopping and we should have been happy with what he chose so that he could make a profit on those items since he could get them wholesale. The work when finally completed was ok. We were mainly unhappy with HIM. We went over to the office and complained but it fell on deaf ears

No problems. Job completed as promised. Workers very professional and friendly.

Their price was reasonable. They were fine. They came on time, and everything was done as they said they would.

There were problems with the installation and it wasn't even a year before they had to come out to work on it. She had a year contract for an extended warranty on the furnace and they renewed her contract six months early unknown to her. As far as every time they come out there, they have charged her extra service charges. She had an extended warranty and all the owner had to say about those extra service charges was that he needed to get his money for his guys going out. One time, a guy forgot a part and when he came back out the next day, he charged her an extra time. Also, the guy was out there one time and didn't have any fuel so that same day they charged her extra because they had to come back to fuel her tank. They just didn't treat her right which is a shame. She is by herself, a cash paying customer, if I didn't step up I think they probably just would have kept taking her money. I just told them that I didn't want them going out there anymore. I was talking to the owner himself and he was using off color language so they definitely aren't very professional. He tried to throw the blame back onto my mother in law. He had plenty of excuses that it wasn't his fault. They did the work in a timely manner, which they are right down the street from her; as long as they got paid, they didn't have a problem getting out there.

I would recommend them. Their service people were courteous and the job got done.

They did a good job. They were friendly and nice people. It is a family business so they have a lot of good guys and they make sure they have nice people. Their prices are a little high but not horrible.

They do this all the time. They are a good company to work with. We would use their services again in the future.