Description of Work: Reglazing of fiberglass tub/shower enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Sharon S.
07/2017
5.0
bathtub refinishing
 + -1 more
.
Description of Work: Bathtub refinishing.
Rating Category
Rating out of 5
Yes, I recommend this pro
Gail W.
06/2017
5.0
bathtub refinishing
 + -1 more
Great service
Description of Work: Resurfacing bathtub and tiles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Sharon S.
05/2017
5.0
bathtub refinishing
 + -1 more
It looks like a brand new tub
Description of Work: Bath tub refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo H.
05/2017
5.0
bathtub refinishing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$329
Michael M.
04/2017
5.0
bathtub refinishing
 + -1 more
Great! Fast and professional.
Description of Work: Refinish tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela W.
03/2017
4.0
bathtub refinishing
 + -1 more
Very nice. Looks great
Description of Work: Refinish bathtub
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$349
Kathleen F Q.
08/2012
5.0
bathtub refinishing
 + -1 more
overall it went very smoothly and professionally . Felt they were very knowledgeable about their craft and helpful to do it yourself home owners like us.
Description of Work: repainted my 1959 Kohlor Pink bathtub- did nice job, it helped that my tub was in excellent condition. They put in extra gritty feeling surface on the floor of the tub. Said it was standard procedure to prevent falls or make the bottom slip proof. Just wish they had informed me of this before they did it that way as I am a total bath person and did not like the gritty feeling on my bottom as I soak in the tub. I would have preferred not to have that done to the bottom of the tub. The owner was very nice and later sent someone over to smooth out the bottom so now it feels less gritty on my skin. They really work with you if you have a bathroom renovation in progress and have helpful ideas. I would highly recommend them for the cost and service performed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Dave H.
07/2012
5.0
bathtub refinishing
 + -1 more
Cameron was great to work with. The only rating I gave that was NOT an Excellent was for responsiveness and this requires an explanation. It took a number of phone calls to schedule a repair visit for a chip that occurred when we were installing the tub. In fairness to him, I never pressed very hard and he did have to travel 45 miles to repair one small chip.
Description of Work: I had an antique cast iron tub sanded and refinished, inside and out. Before it look like it was ready for a landfill. Afterward it looked like new and is an amazing complement to a completely remodeled bath. Cameron was terrific about delivering the tub and helping me to get it up a flight of stairs and in place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Linda N.
07/2012
4.0
bathtub refinishing
 + -1 more
The scheduling was done quickly from the time I signed up for the coupon. The tub came out nice. It's the damage to my sink that I can't get fixed that has ruined the experience for me with this service provider.
Description of Work: They stripped the old glaze from the tub and reglazed. The tub came out nice. But they inadvertently took some of the finish off of the bowl of my sink by laying something in the sink that must have had chemicals on it. I called right away and they said they would call me that weekend. No one called. I called again the following week and made arrangements for someone to come look at it. They came, tried to fix it, made it worse, said they didn't have the right materials and someone would call me to return. No one called. Three weeks later I called again and someone finally called me back and apologized for forgetting about me again. Now I'm still waiting for him to call to schedule a day to come fix it. I started with a small silver spot in a white sink and now I have a big orange circle that I get to look at everyday. It's going on 8 weeks and I know I am going to have to call again. Not very good customer service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$459
Jennifer F.
07/2012
2.0
bathtub refinishing
 + -1 more
They worked on our tub and I wasn't satisfied of it so I called them to come and fix it. They came on the second day and did some fixing but the tub still looked terrible and I think that was the best they could do.
Description of Work: We have used Tub-N-Counterfor the replacement of our tub.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$269
Response from Tub-N-Counter
I'm confident that the tub, after having been reglazed has received at the very least a modest improvement. If it looks "terrible" as the member describes, I'm certainly entitled to an explanation. Reglazing is sometimes only as good as the tub it's being applied to. I think it would also be fair for the member to elaborate on why I only earned C's and D's in certain areas of my report, but not on the others. I'm prepared to offer a full refund if this member replaces her bathtub because he/she is not happy with our work.
JAMES V.
07/2012
5.0
bathtub refinishing
 + -1 more
They sanded the whole tub and repainted it with a slip resistant finish. I was told their white was a match to Kohler white and it was perfect. In addition, they scrapped out and replaced all caulking around the tub enclosure. And all the work was all done in just one morning. When my husband got home from work, he could not believe the quality. The tub looked brand new. We were very pleased and thought we got a great bargain for the price. I would highly recommend this company.
Description of Work: I had my main bathtub resurfaced to cover both discoloration and chips on surface that had begun to rust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Kevin B.
07/2012
5.0
bathtub refinishing
 + -1 more
The work was very good. They were very professional. I’m glad I went with them.
Description of Work: They refinished a bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Janis B.
07/2012
5.0
bathtub refinishing
 + -1 more
I looked up Tub-n-Counter when I saw a coupon from Angie's List. Reputation was consistently good, so I bought the coupon and scheduled the visit. They scheduled the work within a week, came on time, and completed refinishing our tub in about an hour. Communications were throughout. Scheduling was clear and easy, the person who came double checked color, and he left good written information about how to care for the new surface. So far, it looks great. We'll see how it holds up. But I was entirely satisfied with the work, the interactions, and the price.
Description of Work: Resurfaced bathroom tub which had a bottom surface that was beginning to rust out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Felicia G.
07/2012
2.0
bathtub refinishing
 + -1 more
The technician showed up on time. Completed the job and cleaned up, but he also disposed of or lost a metal stopper that was part of the tub in the master bedroom. I contacted the owner/manager and informed he. He indicated he would check with the technician and get back to me. He did not. I called back and he did not appear to remember our conversation. He suggested I go out to any hardware store such as home depot and purchase the missing piece, submit the receipt to him and he would reimburse me for it. I insisted this was their responsibility. He argued with me and wanted to come over when it was suitable for him, not for both of us. I never heard from him again.
Description of Work: Refinishing of 2 bathtubs.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$500
Patricia G.
06/2012
5.0
bathtub refinishing
 + -1 more
We set a date by phone. They came in 5 days. The work was complete in about 6 hours. Excellent workmanship.
Description of Work: Bathtub refinishing and ceramic tile repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Erin C.
11/2011
3.0
bathtub refinishing
 + -1 more
the tub surround was done well enough but i feel like $375 was expensive for a couple hrs work. the job required a little custom fitting. they scribed the pieces to fit and we're generally happy wi the result. we were less satisfied with the finish of the reglazing on the tub. there are 3-4 noticeable spots that did not come out smooth. one spot about 3 inches in length appears to be an area where the hose attached to the sprayer rubbed up against an area that had already been sprayed. i feel like they should have addressed this before completing the job. the floor of the tub also turned out gritty, not smooth, indicating to me that they didn't cleanup well enough before starting. if this detail was part of the plan, they didn't communicate it to me.
Description of Work: tub 'n counter reglazed our tub and hung a 5 pc tub surround for us
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$775
Response from Tub-N-Counter
I was unaware of any issues with this job. I wish the member would have contacted me before this report. We often have minor flaws in our finishes like all reglazing companies do, but unlike most reglazing companies we return to repair customers concerns. I would be happy to return to address Any problems with the work that they may have. Only then, I feel,would it be fair to grade the work completely.
Allison D.
08/2011
5.0
bathtub refinishing
 + -1 more
They said that I did not actually need to have all the work done that I thought needed to be done. The tub turned out fabulous and like new. It was a pleasure to deal with a contractor who was so honest and reliable.
Description of Work: Excellent, professional service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jonathan M.
07/2011
5.0
bathtub refinishing, home remodeling
 + 0 more
I inquired with Tub-n-Counter through Angie's List and Cam responded quickly via email. We went back and forth a bit and hashed out a plan. He helped me to determine the extent of the services we required and desired, gave me a ballpark estimate, and then came out to measure and assess the bathroom to give me an estimate that he stuck to, practically to the dollar. Cam had his man Joe perform some of the work, and Joe's been doing tile work for a long time, which showed in his work. Ultimately, the guys reglazed the tile in our entire bathroom taking it from an awful pink to a nice bright Kohler White. They also repaired a hole in the wall where some tile was damaged to near perfect specifications with what was there originally. The guys replaced our toilet and sink, too, and installed a beautiful brand new glass mosaic tile vanity top. Beyond the excellent work, Cam and Joe were personable and professional, and we never once felt uneasy having them in our home for the better part of 3-4 days. Look no further for bathroom tile repair/remodel/reglaze. Cam and Joe at Tub-n-Counter are your guys.
Description of Work: Our work was performed in our secondary bathroom and included: Tile repair Complete reglazing of all tile, including shower stall and heating baseboards, from pink to Kohler white Installation of new toilet Installation of new sink Installation of glass mosaic tile vanity top
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Suzette C.
04/2011
5.0
bathtub refinishing, home remodeling
 + 0 more
It was done once before but the job did not last and the company is now out of business. Tun N Counter did a very good job and although I thought they were a little pricey, I had the same estimate from another company. I chose Tub N Counter because they have been in business for years.
Description of Work: I had my bathtub refinished.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Thomas G.
11/2010
5.0
bathtub refinishing, home remodeling
 + 0 more
They turned an ugly pink bathtub into a brand new white one! Very happy with the turnout.
Description of Work: re-glazing of the bathtub
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Maryann M.
03/2010
5.0
bathtub refinishing, home remodeling
 + 0 more
Overall excellent, especially workmanship and price. Clean-up could have been better but I would (and plan to) use them again. I would recommend them.
Description of Work: Cameron and Joe redid two 5 by 7 ft bathrooms for me. I bought most of the supplies, tile, vanity, etc.. They took my old pink and black and yellow and black bathrooms back to the studs. I now have bathrooms that I am proud of. I had my old tub refinished and it looks like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
SCOTT H.
04/2009
4.0
bathtub refinishing
 + -1 more
It works to this day. It was very practical.
Description of Work: I was having an issue where there was chipping in the base of my tub. They came out and inspected it. They gave a fair and honest estimate. They put a patch down.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
JENNIFER S.
01/2007
5.0
home remodeling
 + -1 more
Our bathroom looks brand new for 1/2 to 1/3 the cost of a full renovation. Cameron and his workers did a decent job keeping the area clean during the process and then did a great final clean-up. The company is good at communicating and very flexible in dealing with the fact that we have two small boys, two cats, and a dog. The only difficulty we had was with the smell/vapor from the paint used to glaze the tile as our ventilation is not good in that bathroom so I recommend making sure your ventilation is really good before the glazing begins. Other than that, we plan on having them back to do our master bath which is a disgusting teal green and gray mix right now! Their attention to detail is amazing. We couldn't be happier!
Description of Work: Cameron and his crew took out our ugly built-in vanity, replaced broken tile, replaced ugly decorative tile and other items (old built-in tissue box holder), removed an old mirror and a built-in medicine cabinet/light fixture. Then they placed a new tile floor, installed a new vanity (that we picked out and had delivered), glazed the existing tile (from pepto bismal pink to clean white), hung a new medicine cabinet, and placed a new light fixture. Our bathroom looks brand new! In the course of their work, we requested to have another vanity placed in our downstairs powder room, which they did for a small additional fee. They also discovered a large hole in the wall behind our mirror (old medicine cabinet cut-out we didn't know was there) and did the drywall work to patch the hole also for a small extra fee that they quoted before doing the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
JAMIE B.
10/2006
5.0
bathtub refinishing
 + -1 more
They were very easy to work with. They did a free estimate, showed up on time and performed the work as described. The tile looks great. Reglazing saved us a tremendous amount of time and money vs. replacing all of the tile. All of the walls in the room are tile.
Description of Work: We had the tile and tub in our bathroom reglazed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Bathtub Restoration,
Kitchen and Bath Remodeling,
Ceramic Tile
FAQ
Tub-N-Counter is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Tub-N-Counter accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Tub-N-Counter offers free project estimates.
No, Tub-N-Counter does not offer eco-friendly accreditations.
No, Tub-N-Counter does not offer a senior discount.
No, Tub-N-Counter does not offer emergency services.