Stong Plumbing

well, sewer cleaning company, home remodeling contractor,

About us

Stong Plumbing is a customer focused plumbing & drain cleaning company that was originally started in 1947. We employ only highly trained people whose goals are to make our company the best service company serving the Delaware Valley, Chester and Lancaster counties. When our technician arrives, you will immediately notice that we hire only professionals. They have outstanding technical ability, and their positive attitude and integrity is brought to every home and customer we serve. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. We pledge to always tell you up-front what the cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed systems so that you have a complete understanding of the steps needed to get to a positive end result. Give us a call for your service needs, and see what you've been missing.

Business highlights

78 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
21%
3
8%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.7
responsiveness
4.5
Showing 1-25 of 246 reviews

Liza G.
07/2024
5.0
they are very knowledgeable and polite. They fixed one of our leaks at no cost. They are great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$900

FRED V.
06/2024
5.0
I just had a service call by Stong Plumbing. They were here the same day I called them them. The technician diagnosed my water leak problem and resolved the situation. I have used Stong in the past but have never been so amazed and happy with the outcome of a service call as today. I was only charged a diagnostic fee. Spent less than $100. Tell me when you can do that with a plumber! They are local here in Malvern PA. I'll keep using them in the event more plumbing issues come up.... Fred

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

FRED V.
06/2024
5.0
I just had a service call by Stong Plumbing. They were here the same day I called them them. The technician diagnosed my water leak problem and resolved the situation. I have used Stong in the past but have never been so amazed and happy with the outcome of a service call as today. I was only charged a diagnostic fee. Spent less than $100. Tell me when you can do that with a plumber! They are local here in Malvern PA. I'll keep using them in the event more plumbing issues come up.... Fred

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy L.
07/2023
5.0
Offered a quick and fair estimate and scheduled the repair in a timely manner. Grayson was courteous and did great work in replacing the old exterior faucet with a new frost free faucet. The entire work area was clean. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven S.
05/2023
0.5
Bottom of the barrel plumbing company. I dont think these idiots could fill a kiddie pool without screwing up. They ****** my parents out of $45k to ruin, oopss I mean remodel their 8 x5 bathroom. They didnt use stainless screws when hanging drywall, so theres now these beautiful decorative brow spots all over the drywall (rusting screws.) They used incorrect caulk in the shower which started cracking, allowing water behind it. That led to use finding out they didnt use any waterproofing material behind the tile shower!!! Their so called plumber also has zero clue how to sweat a copper pipe, he used so much solder that the pipes were partially blocked internally. They set the floor tile pattern incorrectly and were pissy towards us when we made them tear it out and fix it (we literally printed a picture of the exact pattern we wanted) They couldnt even hang the medicine cabinet straight and I had to fix it. The dry wall spackling is jacked, I couldve grouted better with a butter knife. Its seriously embarrassing that a diyer with some common sense is more capable and knowledgeable than the professionals After looking at all of their other awful reviews, its scary that this company is still in business, also notice how they arent accredited. Save your money and sanity, and stay VERY far away!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$45,000

Sean D.
02/2023
5.0
Good but new toilet was expensive

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jerry B.
12/2022
5.0
This was a toilet emergency right before family arrived during Thanksgiving weekend. To our amazement, the plumber arrived within an hour of my call and quickly resolved the unpleasant problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

nancy m.
10/2022
5.0
Fair price, easy scheduling, courteous service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen W.
08/2022
5.0
Grayson the tech was fantastic! He was at my house within the hour after I called for a failed sump pump and my basement was flooding. Grayson installed new sump pump within the hour. He was very knowledgeable and keep me in the loop the entire time he was onsite installing the sump pump. Highly recommend Strong Plumbing especially if its an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$940

David B.
05/2022
0.5
Stong had my $500 deposit for a year and a half and made no effort to schedule the work. I probably called 40 times and every time Gina said she would call back tomorrow. That never happened. Not once.. I had to call a dozen times just to get my money back. I heard "The check is in the mail" over and over again.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$1,200

George M.
02/2022
4.5
Was prompt - On Time - Polite - Work was good and complete - somewhat pricey ?

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$600

Elizabeth F.
11/2021
4.5
Prompt courteous and professional

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

JOHN F.
10/2021
4.5
Quick and polite service. Rate was about average. Job took longer than expected, but was not charged more than estimated amount.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$95

Yourong C.
09/2021
4.0
Charges seem a little high

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$400

Jack M.
09/2021
5.0
Did a great job. Finished the job in one day

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Celine W.
09/2021
4.0
I appreciated how quickly they responded to my inquiry and how quickly they were able to come out to do the work. Though I felt they were slightly pricey I would definitely rec this company. The guys were friendly, respectful and went above and beyond. I would hire them again if I need them in the future. A+ rating

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$400

Rosemary D.
08/2021
5.0
Came early and resolved problem in one visit. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$272

Shashank N.
08/2021
5.0
All good. Professional outfit, friendly, used the mask inside our house. No issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patellen L.
08/2021
5.0
Great and fast response.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

AnnMarie L.
07/2021
5.0
Job well done

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Matt L.
06/2021
4.0
Positives are that the person that showed up (Grayson) was polite, professional and did quality work quickly. My negative comment is more with the HomeAdvisor aspect of this experience rather than with Stong Plumbing. Once I registered my project, HomeAdvisor then sent me multiple emails which set expectations for a price range that turned out to be noticeably lower than the eventual quote from Stong Plumbing. To Grayson's credit he then helped me by pointing out a coupon that I could take advantage of. That was greatly appreciated and reduced the overall price but didn't get me down to the incorrect expectations set by HomeAdvisor.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$372

Dale M.
06/2021
5.0
John and Mark were professional and courteous. John very experienced and worked diligently to resolve issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,900

Kari H.
05/2021
5.0
Great customer service, very happy with the work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricardo B.
05/2021
4.5
Pricey but good service.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Buzz B.
04/2021
2.5
They came quickly, did the work, cleaned up afterward, and fixed the problem. The price was very expensive. I feel I could have had another plumber do the work at a much better price. I would not hire them again. No problem with the work but the price was very expensive.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

$703

Contact information

619 Lancaster Avenue, Malvern, PA 19355

www.stongplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA015275
Trade License Locale
PA
Trade License Expiration
04/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Stong Plumbing accepts the following forms of payment: CreditCard
No, Stong Plumbing does not offer free project estimates.
No, Stong Plumbing does not offer eco-friendly accreditations.
No, Stong Plumbing does not offer a senior discount.
Yes, Stong Plumbing offers emergency services.
Yes, Stong Plumbing offers warranties.

Contact information

619 Lancaster Avenue, Malvern, PA 19355

www.stongplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day