Stong Plumbing

well, sewer cleaning company, home remodeling contractor,

About us

Stong Plumbing is a customer focused plumbing & drain cleaning company that was originally started in 1947. We employ only highly trained people whose goals are to make our company the best service company serving the Delaware Valley, Chester and Lancaster counties. When our technician arrives, you will immediately notice that we hire only professionals. They have outstanding technical ability, and their positive attitude and integrity is brought to every home and customer we serve. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. We pledge to always tell you up-front what the cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed systems so that you have a complete understanding of the steps needed to get to a positive end result. Give us a call for your service needs, and see what you've been missing.

Business highlights

78 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
21%
3
8%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.7
responsiveness
4.5
Showing 26-50 of 246 reviews

Harmik K.
03/2021
3.5
The work was completed but not without challenges. The project was to replace the shut-off valves under the vanity. The water was shut from the main shutoff valve. While the work was being done in the bathroom upstairs, I noticed water leaking from my Living room ceiling below. The bathroom had water all over the floor. I was informed that when the main shut-off valve was reopened, the water pressure turned the under sink shut-off valve from the off position to the on position (the facet line was not hooked up yet). It took a lot of rags to clean up the spill. The company gave me a small credit on the bill for the inconvenience.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.5

Yes, I recommend this pro
$315

Theresa A.
03/2021
5.0
Grayson and John were amazing! Made me comfortable that they knew what they were doing with my atypical hot water heater install. Would use them again for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary P.
02/2021
5.0
Excellent experience with this company. The technician, Grayson was on-time, highly competent and professional and handled the repair at a reasonable price compared to some of the larger outfits that try to sell you memberships and warranties and other unnecessary add-ons. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$295

Anke L.
11/2020
4.0
Service was great which is very important to me. But I paid about double of what I had expected. The repair was done in 1 hour 15 min and I had to pay $495. That was the price after negotiation. The estimate started at $660 for a simple repair of a toilet leaking and a shut off valve. Would not consider this company for future work based on their high price.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$495

Sharon H.
09/2020
5.0
very polite, competent and professional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Natasha H.
08/2020
5.0
Replaced fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul M.
08/2020
5.0
Would highly recommend and use again John was was professional, timely and honest! Paul and Terry

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan F.
08/2020
5.0
I would recommend Stong Plumbing. Very prompt and professional. I thought they were a bit pricy but worth the value.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Felix A.
06/2020
5.0
Great job today. Friendly and prompt service. Very knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia L.
06/2020
3.5
No repair this time. New sump pump & some piping installed. Great job. Grayson was friendly, courteous and respectful. Only bad thing, I thought 1,290.00 was way to high for literally less than an hours work, literally less than 1 hour. Original plumber's quoted price was 675.00 but he never called back to schedule replacement. I was so tired of the malfunctioning pump and just wanted to get it replaced and be done with it even though I was not happy about the price. Workmanship and quality wise I would definitely use them again but price wise, not so sure.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$1,290

ATOUSA R.
06/2020
4.0
They rescheduled a couple of times but did a good job and price was ok.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mary Ann C.
06/2020
3.0
Not friendly at office. Plumber was very friendly and did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5


Donna and Bob D.
04/2020
5.0
We had an urgent issue with our kitchen sink leaking and Stong Plumbing reached out immediately. Very easy to work with to schedule appointments. Very prompt and professional. The technicians were friendly, knowledgeable and professional. With the covid19 crisis going on at this time was a bit nervous to have people in the house but they suited up appropriately. Wore masks and gloves. They left everything the way it was found. Worked on a drop cloth in both rooms and swept up after the work was completed. Very happy with the new kitchen sink and faucets and the replacement of the powder room faucets. Will definitely hire them again and we highly recommend them to anyone needing any work with a plumber. We have happily found our new plumbers. Thank you Stong Plumbing !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamie O.
04/2020
5.0
Called within minutes of the request. Came out the next day. Professional and resolved this issue quickly. Thank you!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carrie T.
04/2020
5.0
They were great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ignatius D.
03/2020
5.0
I hired Stong Plumbing to repair a water heater. They sent a technician out within a couple of hours. The technician was professional, he ensured he kept the work area clean. He explained what he believed the problem to be with all costs. I did have one issue after the parts were replaced. I spoke with the owner, he and I discussed the situation and Steve the owner did not hesitate to resolve the issue immediately. I will call them again in the future for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose B.
03/2020
4.0
John did a good job but I know it s a little pricey I paid for the job. Maybe I m used to my other plumber that more reasonable. But He s not available and the problem was urgent so I got no choice. I m satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Salvatore A.
01/2020
5.0
Stong Plumbing went be of and beyond to correct my plumbing issues and very professional and knowledgeable. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Sharon F.
01/2020
5.0
Stong Plumbing was a great experience. The 2 nicest guys showed up for an estimate about 15 min. after the company first contacted me. They were able to do the job that same day. They replaced the faucets on my bathtub. They also had to replace the copper pipe connections. They did a great job, cleaned up nicely, and were the 2 nicest guys you could want to work with. They are now my plumbers for any other plumbing job I might need in the future.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

David G.
01/2020
0.5
Stong Plumbing should not be trusted as they miss represented the Bradford White Water heater warranty. Furthermore they charged me $454 for a $16.99 anode rod and said they had to install it. Called Bradford White warranty department and they said anyone could replace the rod and it would not voice the warranty. Terrible response time and have tried for two months to give them the opportunity to correct the problem. Nothing.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5

$3,728

T P.
01/2020
5.0
Grayson from Stong did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

ron m.
01/2020
3.0
Good workmanship. Unusually high price.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

$350

Paul K.
12/2019
5.0
Grayson and Dean replaced our Faucet, also replacing some valves and piping, and did a great job. We would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael D.
12/2019
1.5
serviceman arrived on time. HE was to install an outside valve which I purchase elsewhere. The company said there would be a $49 cost for coming to the house. I was offered a coupon for the $49.00 From the time he arrive until he drove away, only 30 minutes elapsed. I was charged $165.00 for labor - thats billing at the rate of $330 per hours ! A ridiculous rate - check your total costs and time before you engage their services. You can do better if you shop around

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
2.0

$165

Contact information

619 Lancaster Avenue, Malvern, PA 19355

www.stongplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA015275
Trade License Locale
PA
Trade License Expiration
04/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Stong Plumbing accepts the following forms of payment: CreditCard
No, Stong Plumbing does not offer free project estimates.
No, Stong Plumbing does not offer eco-friendly accreditations.
No, Stong Plumbing does not offer a senior discount.
Yes, Stong Plumbing offers emergency services.
Yes, Stong Plumbing offers warranties.

Contact information

619 Lancaster Avenue, Malvern, PA 19355

www.stongplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day