Stong Plumbing

well, sewer cleaning company, home remodeling contractor,

About us

Stong Plumbing is a customer focused plumbing & drain cleaning company that was originally started in 1947. We employ only highly trained people whose goals are to make our company the best service company serving the Delaware Valley, Chester and Lancaster counties. When our technician arrives, you will immediately notice that we hire only professionals. They have outstanding technical ability, and their positive attitude and integrity is brought to every home and customer we serve. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. We pledge to always tell you up-front what the cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed systems so that you have a complete understanding of the steps needed to get to a positive end result. Give us a call for your service needs, and see what you've been missing.

Business highlights

78 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2246 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
21%
3
8%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.7
responsiveness
4.5
Showing 201-225 of 246 reviews

Jeffrey M.
07/2015
5.0
Very quick response and service. Tech was polite, clean and efficient. I will definitely use Stong Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$299

Lumiere W.
07/2015
4.0
Their service was prompt and the plumbers were on time. They were careful with my furniture and cleaned up their mess. The work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,059

Judy K.
07/2015
5.0
They were very prompt in answering my request for service. I had the plumber do an extra project while he was here and was very satisfied with both jobs. The plumber was very careful not to track anything into the house and cleaned up everything when he was finished. I would recommend Stong Plumbing to anyone wanting a job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$458

Carmen X.
07/2015
5.0
I need to install water pressure reducing valve for outside. The guy is so nice. He took a hour to replace the old one. I bought a new valve from Home Depot and save the money. This company charged me the price same as the other company. If you have emergency issue, you can use this company. I feel too expensive for replace a valve, but I have to pay it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Bill G.
07/2015
4.5
i have confidence in home advisors. this con tractor wanted more money but he matched the price ad from horizon service. my bathroom sink waS CLOGGED. HE NEEDED A SNAKE TO OPEN IT UP. NO HAIR OR DIRT FOUND ,,JUST HARD SUBSTANCE BLOCKING DRAIN AGE./SO FAR SO GOOD AFTER AWEEK .WATER IS DRAINING PROPERLY

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$101

Sandy W.
06/2015
2.5
TOO EXPENSIVE FOR WORK COMPLETED.

Rating CategoryRating out of 5
quality
4.0
value
1.5
responsiveness
3.5

$579

michael p.
06/2015
1.5
75.00 for 10 minutes work.he did not even need to use tools. he just had to connect the invertor and the battery and explained how it works. it should have 25-30 dollars tops.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0

Yes, I recommend this pro

Patty C.
06/2015
0.5
Big hassle getting toilet replaced under warranty. They came out and did unnecessary work which they charged us for this did not work and it took a lot of phone calls to finally get them to replace defective toilet. Be very wary of this company. Poor customer service. I will not do business with them again.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
0.5


Keith H.
06/2015
4.5
Technician came promptly to assess work request and gave estimate. The final installation was even better than I originally thought. Kevin even gave helpful tips on other plumbing/heating issues.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jack K.
06/2015
3.0
Service was prompt and the work was done right but $267 for an hour to fix a loose fitting was a shocker.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Sylvester Y.
06/2015
5.0
Great service and friendly, professional attitude. Kevin was very helpful by giving me options on ways to fix the issues I was having with my leaking pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joyce S.
06/2015
5.0
They come quickly when you have a plumbing emergency

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick G.
05/2015
4.0
Prompt clean and courteous service would use them again.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Kendall M.
05/2015
4.5
The best part about Stong Plumbing was the fact that they came out right away... Steve the owner came first within an hr. He gave me an estimate that fit my budget... Kevin who had a sense of humor did the job quickly and advised me of some things to do after the faucet was installed. I also appreciated Jen who was the costumer service rep... she was polite and professional...Thanks for a good experience ..

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$297

Nettie M.
04/2015
5.0
Stong Plumbing customer service and installer were so great to deal with. I would recommend them to everyone who has plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom R.
03/2015
2.5
We had a leak in the ceiling below an upstairs bath that occurred during showers. Strong responded quickly to my HomeAdvisor submission, and the tech arrived next day as promised. He reviewed the situation and determined he would need to cut a hole in the ceiling to examine / diagnose ($200 to cut 10X12" hole in ceiling). Tech diagnosed need to replace trap. Cut out old trap and fit new one ($500). tested running water through pipes and no leak. Next evening's shower, leak recurred. Same tech returned and we demonstrated leak. Reexamined pipes and determined tightening needed. Ran water again and no drip occurred. (No charge for second trip) However, next shower the leak recurred. Different (more experienced) rep came out third time. After examining the situation more closely he determined the issue was water diverting from a leaking shower hose through face plate that needed to be caulked ($100). Caulking fixed the issue. Stong came when they said they would and returned as needed and as promised until the issue was resolved. This was a tricky diagnosis. However, bottom line is after $700 unnecessary expense fixing the wrong problem, I now have a hole in my ceiling I am still struggling to fix. Despite generally good operating practices and an honest effort to make a bad situation right, I would contact someone else before calling Stong again for plumbing services.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.5

$800

Howard F.
03/2015
5.0
Our STONG plumber was on time, gave an honest evaluation and a written statement of the project and all options. He did NOT give a pushy sales pitch. He worked diligently without rushing or skimping on the project. Our problem drainage pipes were cut out, replaced and working within a few hours! I was impressed enough to ask him to schedule an appointment do another project a week later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,224

Contact information

619 Lancaster Avenue, Malvern, PA 19355

www.stongplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA015275
Trade License Locale
PA
Trade License Expiration
04/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Stong Plumbing accepts the following forms of payment: CreditCard
No, Stong Plumbing does not offer free project estimates.
No, Stong Plumbing does not offer eco-friendly accreditations.
No, Stong Plumbing does not offer a senior discount.
Yes, Stong Plumbing offers emergency services.
Yes, Stong Plumbing offers warranties.

Contact information

619 Lancaster Avenue, Malvern, PA 19355

www.stongplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day